I have been using this location a couple of times a year for almost 20 years. The staff is always…read morecourteous and helpful. Never had a problem with equipment or pricing. Usually I rent a van or box truck. Today I rented an auto-transport trailer. No need to buy extra straps or tie downs. This trailer is fully equipped. The rep. hooked up the trailer and verified not only that everything worked, but that I knew how to hook everything up. Could not of asked for a smoother rental or process. Highly recommend.

I made an online reservation to have a hitch installed on 5/3 to be done on 5/18. The night before…read morethey called me at 6pm to say that the part did not come in and they would let me know tomorrow when it would. They did not call back and it took three calls (sitting on hold for 30 minutes) to find out the part was still not in and they gave me a number to the manager at the site who never called back. Finally Adam (Nassau manager) called back and told me he did know when it would be in and he would work on it. He never got back to me directly and kept saying he would call back after meetings. I am going on vacation this weekend and needed the hitch. I started looking elsewhere and was able to find HITCH KING who were able to install it next day. If you need a hitch installed use HITCH KING and avoid UHaul

My family and I have had a tough moving experience coming back from Florida. I needed storage space…read moreand Nicole and Chuck helped me when I was in complete distress. The amazing customer service that Chuck provided was top notch and I fully appreciated his professionalism and compassion. I'm so grateful for your kindness thank you my friends. Mary

The worst storage place I have ever been to, there are no directions of numbers or labels, the…read morehallway is way too narrow for the cart to make turns. It's like a Tomb Maze. This must be a fire hazard, doors labeled as "emergency fire exit" are just pathways to more storage units. It's impossible to bring things in and out. DO NOT RENT A STORAGE UNIT AT THIS PLACE! You will regret it! This place should be shut down ,it is not safe. from the door to your unit you may have to walk a half a mile maze , that is ridiculous!

Great place, friendly staff. Moving in was quick and easy. Would recommend for anyone looking for…read morestorage.

From the owner: Store your belongings at Extra Space Storage on 101 E Hoffman Ave in Lindenhurst, NY today. Our…read morelarge selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, heated loading bay, wide drive isles, commercial tenants, solar site, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

I am absolutely disgusted with the experience I had at Public Storage, specifically the…read moreLindenhurst, NY location (1070 Route 109), but it reflects a complete failure across the entire company. I purchased a Class C RV in November 2021 a vehicle I loved and stored it at this location beginning in November 2023. Today, I no longer have an RV. Why? Because Public Storage completely failed to protect my property. My RV was vandalized, broken into, and lived in by vagrants while on their lot a location I was led to believe was secure. When I discovered the damage, I could not reach a single live person. No one answered at the facility. No one returned voicemails. Even their 1-800 number is useless. I spent months trying to get someone to provide documentation for the police report and insurance company documentation that should've been easily accessible for a paying customer. But here's the irony: when you owe them a payment, they're magically available to call you. When your property is being destroyed? Silence. As of today, my RV has been officially deemed a total loss by insurance -- because of Public Storage's lack of security and complete absence of human accountability. I never received support, never received follow-up, and even now, I can't reach anyone to cancel my account. I repeat: DO NOT leave your valuables with Public Storage. I would never use this company again and would strongly advise others to look elsewhere. They cost me the RV I worked for and I'm left with nothing but regret.

Very easy to set up rental. Easy monthly payments. Clean !! The people were very helpful. Close to…read morewhere I live . Very easy and quick to end the lease! Totally recommend using Public Storage!

Clean, secure, good rates, friendly, helpful staff, and a loaner van if needed. Very positive…read moreexperience. Highly recommend!

From the owner: The Self Storage Vault provides state-of-the-art security features which protect each item you…read morestore in our secure self storage units. Located in a highly visible and secure location, our property is equipped with perimeter fencing and a security gate. To top it off, our video surveillance system captures activity in the area, allowing us to keep an eye over your belongings at all times! Our modern facility is packed with a variety of features and conveniences that provide tailored relief and flexibility to each of our customers. Feel free to take advantage of our moving truck to easily unload your items, which will be kept protected in a climate-controlled environment so as not to damage their current state. From locker storage to full size options, our diverse selection of self storage units have you covered!

Awful. Elevator breaks every time I go and have been stuck for hours on end while stairs are…read morelocked. Nobody answers the phone unless you call 75 times.

I was meeting someone from internet to look at some furniture. Although the office was closing and…read morethe guy was getting ready to leave. He knew I was nervous meeting a stranger he drove around making sure all was ok and waited for me to leave. Kudos guy from office!

I had a great experience with CubeSmart! Fred and Patti were so accommodating and nice. I would…read morerecommend this storage space to anyone! Thank you for making this process so easy for me.

Very disappointed in how I was handled at this Massapequa location! I pulled up at 5:15 pm to a…read more"Closed" sign but the website says open until 6:00 pm. Went to test the door anyway and it was open. I left work early to get this unit squared away and was told at 5:20 pm by Quaneesha the property manager "ma'am I cannot do your paperwork bc I have 4 kids and need to leave by 6:00 pm." IT WAS 5:20 pm! We all have responsibilities and I left mine to get there in enough time to handle the paperwork, which she told me only takes 20 minutes. Unprofessional to basically tell a customer I can't help you bc I have to leave in 40 minutes.

Do not use. Predatory practice regarding fees. Had an issue with auto deduct an was hit with $140…read morein fees after just 36 days. Had to pay in only cash like a dirtbag or would be hit with more fees. After explaining situation offered $20 off. When I pushed was told. I don't have to take off the $20 like this douche Ron was doing me a favor.