This is the review of the coffee bar downstairs only - not of the bookstore, or of the event space. I attended a wedding who's reception was held here a few weeks ago and my review so of my experience of the coffee bar specifically. This one hurts as I do not like to bash small businesses especially in this climate but I truly had a not so e]great experience so I just relaying that in hopes that no one else deals with this. Outside of that, it does seem like a cute little bookshop with interesting inventory. Something right out of Gilmore Girls.
I attended an early wedding locally, and guests walked from the church (about 10 min walk away) to the reception site held here. Now I am entering that part of my 30s where from 4pm-6pm I just get hit with this wave of sleepiness every day. By the tie we arrived at the reception site I needed a caffeine hit. I was very sleepy and had a long night of party ahead of me. So I was thrilled when we walked in and they had a coffee bar.
I however do not drink coffee. I drink matcha and tea exclusively. They do not serve matcha, that's fine. They do serve tea, fine. I order an English breakfast. This is where things take a turn. I order and pay (my tea came to $5 and change which is quite expensive for tea) then I ask for cream and honey. I get my honey in a a plastic tube, that's fine but they didn't offer me anything to open it with, I had to use my teeth to tear it open...not great to my question of cream, they said "they don't have cream so that they do not compete with the coffee shop down the road" ...I'm sorry, what?
Now here's the thing, they do in fact have cream/milk as they have cappuccinos and lattes not their menu, Both of which you need a creamer or milk of sorts to make. So this girl either didn't know what she was talking about or just lied to me. Either way I take my tea with a creamer and I would not have spent $5 on a cup of tea had that been the case. (for the record a large tea at Starbucks is less and a full box of tea at a grocery store is close to that so yes that is expensive for a cup of tea) Further when I ordered I said "English breakfast with cream and honey" and she rang me up, then told me no cream or milk. And I know she heard me because she delivered my tea while I was paying with the honey but waited to tell me about the milk after. My tea was also lukewarm when they gave it to me, not hot. Lukewarm. Not great from start to finish.
As a wedding guest (review of my experience in the event space):
My other thought was that, as a wedding guest, while they do have bathrooms upstairs in the event space, they are not plentiful. As a girlie with stomach issues I do tend to spend more quality time in bathrooms then the average person. I did have to use the bookstore bathroom (downstairs) more than once which was kind of embarrassing. You have to walk down a wooden staircase (with heels on because...wedding guest) making a lot of noise and walk past the coffee bar which is also a bar at night and all the patrons there. You have to go back up the same way past the same people so if you have to take some time, there's not way around that. They do have an elevator but when I was a guest it was being used by staff and not always available to guests (was not available to me at all, all night)
Lastly, towards the end of the evening, I was hit in the face by a swinging door. Got me right in the lip. It burst open and there was blood. It was an accident and no ones fault particularly, just unfortunate and painful. While I was able to get ice (later & from the planner) , I was denied ibuprofen/adivl but staff. I had a clutch, of just my phone ID and lipstick as I was at a wedding, so I didn't have any on myself, and it was late at night. I had ubered there so it's not like I could run to a store to get some. I get that there are liabilities but is advil, not exactly a dangerous drug. I was literally bleeding and trying to avoid further ouch and swelling on my face. I wasn't told that they *didn't* have any I was told I couldn't have any. Someone had the idea to ask the planner who did have some and they helped me and was nice enough to give me some and get me ice.
I'm not local, so the likelihood of my returning even had things gone differently is not very high, I probably wouldn't based on the experience I had alone. Again I hate writing a bad review of a location and small business, and I like to support them, however I just had a very subpar experience. read more