I would highly suggest not putting any loved one here. My family has had a horrific experience with…read morethe nursing care here. It's quite frankly neglect. I could list all the reasons but there isn't enough space here. The nursing staff honestly does not care about the patients and wants to do the bare minimum or less. Due to the last minute need of finding a rehab for my mother, this was the only place available. My family is frantically trying to find a new rehab but the good places have a waiting list. I'm just trying to keep my mom alive long enough so we can get her transferred-that's how bad it is. It's a shame this place has such bad nursing care because everyone in rehab seems to be great. However if my mom's basic daily needs aren't being met, then rehab isn't going to be effective. I wish I could leave a negative amount of stars.

Since working as an aide for over 6 years I must say that The Manor at Perrysburg has been one of…read morethe best facilities I've chosen to work at. I've worked in Michigan and Ohio as an aide in quite a few different facilities. The staff is really friendly and always willing to help. When we were short staffed the DON came in to help. This is definitely not a building that you will hear not my resident not my problem as many other facilities are like that. I'm thankful to be part of the staff here.

My father was at Foundation Park for 2-1/2 years, suffering from Dementia and Parkinsons - among…read moreother issues. When he was first admitted, the doctor that sent him had recommended hospice care immediately - but because of the care that was given to him at the Foundation Park facility - his health actually initially improved - and then remained steady for a long time before he ultimately declined. Hospice was not needed again until his medical issues finally took his life. Having said that - a facility like this can be difficult to visit. There is a lot of people staying there that suffer from various levels of mental decline, a lot of them wearing diapers - which can lead to an unpleasant smell throughout the facility. It can also be awkward as you go to visit your relative/loved one because some of the patients wander around the halls kind of aimlessly, and it is apparent they are not mentally correct....my father lost some of his personal items, and it is not clear if he lost them himself, or if they were picked up by other patients that wandered around the facility. I see other reviews where people are complaining because their loved one "had to wear a diaper", or "severely declined"....I understand that it is difficult to see a family member or loved one in this state - but to blame the facility for this seems a stretch. Unfortunately, people with these types of medical issues are going to have trouble using the restrooms, and they are going to decline - it's unpleasant to watch, but it is inevitable. Seems pretty easy to blame others for something that is occurring naturally. My experience with the staff, from the front office, to the nurses, to the administrators, and social service personnel - ALL OF THEM were caring, good people that were compassionate and helpful whenever we visited, or spoke with them on the phone. A place like this is never going to be fun to take a family member to - and it can be unpleasant to visit - but ultimately, the folks at Foundation Park do a good job and seem to care deeply about the people they are caring for, and their families.

Crappy care Crappy meals…read moreD.O.N. and Administrator in DENIAL My loved one lost several pounds, was dehydrated, constipated and developed a SEVERE UTI and Pneumonia for which they had to be hospitalized in ICU on a ventilator for 10 days. Til this day, because if their neglect, my loved one is on Oxygen. Did I mention the SCABIES outbreak they attempted to hide?? RUN!! RUN!! RUN!!

Beautiful facility but, I don't believe I would ever send my grandparents here. There's a lot of…read moreimprovements that could be made with this company. The staff doesn't seem to truly care about the residents most complain about their low wages in front of the residents. Rated 2 stars for the well-kept facility.

As in any place nowadays, there's always a need for more help. My mother has been here for almost 2…read moreyears. I am very happy with it. They're very good to her. And she's turning 100!

excellent place, good nursing coverage, Nurse Practitioner comes three times a week and physician…read morecomes twice a week. Highly recommended.

This place is horrible, my poor Gram..if it had been up to me, n not overruled by 2 older siblings,…read moreI would have taken her out of there that first week.staff did nothing for my Gram.I visited several hrs each time n staff never checked on her, depend was always soaked-I changed her knowing the staff never would..Ants were a constant issue,I found them crawling on her food n in her bed, staff was so mean n must not even look at her.. owner was horrible n spoke to me as if he knew my Gram's health issues/status only to finally admit he has no health care degree or training.I'm an RN 36yrs. Nasty Kim (DON) was awful n her staff can do no wrong, n actually did no right!!

The PT/OT is wonderful. I would say the best in the area. But the aides, the ones who do the hands…read moreon care, for the most part are terrible. There are some who care, but the majority know it is hard to get help and it shows in their attitude. Most of the nurses feel it is beneath them to help a resident get to the bathroom, and since there are not enough aides, you could wait 40 minutes for help. If you have someone there, it is important to be there with them for the majority of the day, or they will not be helped. The staff is overworked and resentful. My husband was there for 12 weeks and by the end he was begging me to get him out of there.

I transferred my mother to this facility after experiencing a horrible stay at another skilled…read morenursing facility in the area. They were attentive to her needs and mindful of her limited vision. They prepared foods that met her dietary needs and cared for her the way I would have while she was at home. I did not have any worries about her during her stay there, which is a huge statement because I'm rather particular about her care.

Great facility! Very professional staff. We are so thankful for the care my mom is receiving!!!read more

My Mom loves being in advance healthcare while she heals. The staff is so awesome friendly and…read morevery professional. 5 Stars great May God continue to bless this place.

Horrible quality overall. Experience would have been better with more experienced providersread more

My father spent nearly three years at The Lakes of Sylvania. I buried my father yesterday. He was…read more98 years old. This staff was wonderful with dad. What most people need to realize, is the importance of building a relationship with the staff caring for your loved one. It is a team effort. This is a care facility. They cannot and should not be expected to give private duty nursing services. It is unrealistic for any facility to be expected to do this. You have to be willing to reach out to the staff and work with them. Come to them with concerns, but also realize a thank you goes a long way when you do this very hard work. I can't begin to thank the staff for the care dad received especially during his final days. I stayed with my dad to care for him and make sure he knew he was not alone. I believe that was my honor and duty, but this staff cared for me as well as my dad. The concern for my well being touched me to my core. I will not forget the compassion my father and I received by all the staff. The flower arrangement that was sent to the funeral home was so beautiful and very appreciated. Staff who became friends were there at the funeral home to support me and my family. Their concern did not stop as dad was taken from the facility. If you are looking for a facility to "team care" for your loved one, stop looking, the Lakes of Sylvania should be strongly considered. I will only refer folks to this facility.

Our experience with Lakes of Sylvania was beyond tremendous. My loved one experienced care in both…read morethe assisted living wing and also in the skilled nursing area. The director, the nurses, the physical therapists, the chef, the cleaning department and various departments ALL provided the best of care possible. The communication which existed between Lakes of Sylvania and her family was also tremendous. Each day an updated Covid report was to be found in my email and a weekly video was posted to inform all families members of the events of the week. I was able the connect in person with the staff whenever I so desired. My dear one got the BEST of care and compassion from everyone within the walls of Lakes of Sylvania. I would give this campus my highest recomendation. I owe them my deepest gratitude.