The apartments are clean and spacious and the staff is friendly and helpful. The food is delicious…read morewith lots of variety. After we had to move our parents to NY, so we could be closer, the staff at Story Point was supportive and helpful with the timing and lease as well as worked with us for the cost for the partial month. A really nice home for our parents.

My Aunt was there and my brother who is a delivery person was there delivered a package and over…read moreheard the care givers making fun of a resident who was wandering around.. he looked to see who they were talking about AND IT WAS OUR FAVORITE AUNTIE.. she's been a wonderful kind person her whole life.. giving to undeserving people til she had nothing left. Now this is how she's treated at a place that claims they are wonderful to the elderly.. nah shame on them.. we have moved her out of there

When going to work doesn't really seem like work. That's what it is like here at Perrysburg…read moreCommons. I have worked at the facility for almost 3-1/2 years, and to say that I enjoy coming to work everyday is an understatement. When you have co-workers that are always there to help, lend a hand, someone to confide in, and treat you like a part of your family, it makes coming to work enjoyable. The best part of my job is the wonderful families that come through our doors. We get to understand all of the great times they have had together with all of the close interaction we have with them. It doesn't take long when we feel like part of their family. I interact with as many residents as possible everyday. I love listening to stories about the "good old days", their families, holidays, etc. I cannot say enough about Perrysburg Commons. A place where work doesn't seem like work, and you feel like you are a part of family.....

Gave wonderful care to both my grandma in law and husband's uncle…read more Nurses were amazing

My mother spent 7 days here after receiving a poor diagnosis from the Flower Hospital palliative…read morecare doctor. The nurse liaison was also way off base. They insisted our mother would be best served in this facility. LESS than 12 hours later we were told by the nurses and social worker that our mother didn't belong here and we needed to find someone else immediately. This was less than 24 hours after receiving a terminal diagnosis. The care was horrible. They made her defecate in her Depends because "it was too difficult" to move her. They confined her to her bed and refused to let her even sit in a chair for the same reason. My mother weighs 150 pounds. We were told my mother bit someone and was constantly agitated. This is after 24 hours of asking them to provide the proper medications for her because "they couldn't get hold of them". The clinical director later said she absolutely did not bite anyone. They ruined her chances of getting into a hospice nursing home because of the biting report and keeping her on Haldol to keep her sleepy and compliant. They they told us the doctor was taking her off of inpatient hospice and we would need her to begin paying $270 a day to keep her there. The nurses were rude and brusque. They literally laughed in my mother's face when she asked for something that didn't make sense because of her dementia. This was one of the worst experiences of our lives. My three sisters and I couldn't wait to get my mother out of this facility. It made us sick to watch how she was cared for. The building may look nice but it's rotten to its core.

Crappy care Crappy meals…read moreD.O.N. and Administrator in DENIAL My loved one lost several pounds, was dehydrated, constipated and developed a SEVERE UTI and Pneumonia for which they had to be hospitalized in ICU on a ventilator for 10 days. Til this day, because if their neglect, my loved one is on Oxygen. Did I mention the SCABIES outbreak they attempted to hide?? RUN!! RUN!! RUN!!

The list of dementia care on their website does not happen. Each time I visit my loved ones room…read moreunbearably smells like sh*t. They have her in depends. She was never in depends when she was home. She's drastically declined since she's been there. The workers never put her dentures in correctly and are overwhelmed with other patients. She always was so beautiful and now shes so unkempt, hair not washed, sweaty. Shes just not being taken care of the way she should. There are way too many patients per nurse. They say she's combative and that's part of the disease, they medicate for it. It seems to me she's lucid, knowing that she doesn't live there, then she gets so medicated that she sleeps through meals. Yes she's losing weight. Yes her dementia is advancing horribly. I think this place is a big part if her advancing.

We were fortunate for our Mom to land here for a rehab stay after hospitalization and hope she will…read morere-join the community once a space was available. This is the best format for senior living. Each house holds just 10 residents in 10 bedrooms, split between 2 hallways on either side of a central common area with dining space, living area, and an enormous kitchen where staff prepares meals and residents may use space, also. Each bedroom is private with en suite bathroom equipped with a walk in shower. Facility provides twin bed, sitting chair, side table, and dresser. There is space to personalize as well. We plan to add 2 sitting chairs for guests and a larger dresser. There is a large closet, between 5-6' wide. Laundry is done on a schedule and not mixed so chance if items missing is very low. Nurse is available, aids are assigned on shifts and are very capable and friendly. The center publishes activity calendar including social outings and shopping trips. There is a hair salon and manicures and pedicures can be scheduled.

Great facility...my father is a resident there and is treated with the most respect. The staff goes…read moreabove and beyond to make sure his daily needs are meet. They treat everyone like family. Very clean an the grounds are taken care of better then any other place. If I could rate it with 10 stars I would. Keep up the great work.

The PT/OT is wonderful. I would say the best in the area. But the aides, the ones who do the hands…read moreon care, for the most part are terrible. There are some who care, but the majority know it is hard to get help and it shows in their attitude. Most of the nurses feel it is beneath them to help a resident get to the bathroom, and since there are not enough aides, you could wait 40 minutes for help. If you have someone there, it is important to be there with them for the majority of the day, or they will not be helped. The staff is overworked and resentful. My husband was there for 12 weeks and by the end he was begging me to get him out of there.

I transferred my mother to this facility after experiencing a horrible stay at another skilled…read morenursing facility in the area. They were attentive to her needs and mindful of her limited vision. They prepared foods that met her dietary needs and cared for her the way I would have while she was at home. I did not have any worries about her during her stay there, which is a huge statement because I'm rather particular about her care.

If you find yourself stuck at Flower hospital with a kidney stone on a holiday weekend and the…read moredoctor on call is unavailable so they have to keep you overnight and they have put you on a low fat and low sodium diet I highly recommend the Pot Roast and whipped potatoes. If you are unfamiliar with hospital food you may want to reconsider your preconceived notions. These whipped potatoes are very similar to mashed potatoes in that may have originated as a potato and serve delightfully as a no frills substitute, trust me you will wish you had more or something else. The Pot roast is very consistently cooked and brown and serves a a fat free protein that complements the whipped potatoes. With a bit a brown gravy you will have a beautiful rainbow of earth tones for your taste buds. To continue with our brown theme and also saving the best for last, I suggest dipping a chocolate chip cookie into the what has now become soft serve ice cream, it will soften up the cookie and create something like an MRE ice cream sandwich. You may think this might give you acid reflux, no worries they will prescribe something for that. Grapes. I also had grapes. Tomorrow I plan on trying the lamb stew with mint pesto

Megan in the emergency room was condescending, preoccupied, gave me the wrong medication TWICE and…read moreI left and went to urgent care to get the right antibiotic I had mentioned to both Megan and overseeing dr. Smith.and stated it was in my recent emergency care prior visit to verify my summary and the attention wasn't given and then when I mentioned to Megan her disposition was unprofessional, rude and truly bias and I wouldn't go their late night and expect to get the same care as in the daytime.... that's why nursing homes get bad reputations... being evil just because some people are evil and they like to exploit others weaknesses, so they work were there are vulnerable victims that they can prey upon. Beware they are out there and this lady is one of them. Learn from my horrible experience and don't have one yourself here . When we know better... We do better... Heed the warning be cautious!!!

Beautiful facility but, I don't believe I would ever send my grandparents here. There's a lot of…read moreimprovements that could be made with this company. The staff doesn't seem to truly care about the residents most complain about their low wages in front of the residents. Rated 2 stars for the well-kept facility.

As in any place nowadays, there's always a need for more help. My mother has been here for almost 2…read moreyears. I am very happy with it. They're very good to her. And she's turning 100!