I really like a Franklin as a company. They are all quick, knowledgeable and everyone I've…read moreinteracted with over the years has been friendly. If there's an issue, they're all on top of it. Not to mention their best pricing. We've had lots of work done by Franklin's HVAC, Electrical and Plumbing Teams and their estimates are better than everyone else. I've recommended them all to my neighbors and I'm so happy whenever I see a Franklin vehicle in my neighborhood because I know they're getting the best service.

They are predatory. They will send quotes for "suggested" services that they make you think you…read moreneed. I had another company give me a second opinion and they said nothing needed to be done to the unit. When I confronted them about it, the manager said, we're a business and have overhead. Those are suggested repairs. So that's when I learned that all these quotes for repairs were like a restaurant suggesting an expensive appetizer except telling me the refrigerant was low and needed to find a leak. It's not true and seems criminal to me. They serviced my unit last week and didn't even change the filters. The second company was angry with them after checking everything out. Run from Franklin.

Kinty Jones responded first to come out after calling several people. Eddie and Josh showed up and…read moremade the repair just like we wanted them to. They did an excellent job and we would use them again!

I Love everything about this company! It is a family owned business that treats you like you…read morematter. I have a primary home myself and a rental home. For the rental home, I purchased a brand new heating/cooling system from Paschal, this being before I knew about Kinty. My personal home ended up having a starter issue with the a/c. I called KJ and they came out and had it running in no time. Shortly afterwards, my rental had an issue with their brand new unit. The thermostat kept shutting off and thus, not working. It shut the whole system down. They have small children. When I called Paschal, I got a call center. The girl stated that she couldn't give me an idea when they could come out as it was a Friday. When I told her this was a brand new unit and they have small children, she stated that it didn't matter, there was nothing she could do about it. I called Kinty and told them what happened, they were out before the day was over! The diagnosis... the piping was installed incorrectly. This past summer, I had to have a new thermostat in my own home. They were really swamped but assured me they would be here before the day was over. Sure enough, 7pm!.... they came. Their tech was friendly, apologetic for being late, and had my thermostat installed in no time! Please call Kinty Jones before you call anyone else! You will have a pleasant experience and will be pleased with all their service! Thank you Kinty Jones!!!

Unreliable company. At first they were very responsive. However, after having to come back multiple…read moretimes, left me with a broken heater with a storm and freezing temperatures coming up. I will be asking for my money back.

This is easy. Scheduled an appointment. They never showed up and never called…read more I had to hound them and they put me off "til later." So, unprofessional. Just happy to find someone else to do the work they couldn't be bothered to take nor complete.

What a great experience with Armor Heating and Air. Had 2 other HVAC companies come out prior to…read morecalling Armor. One wanted to replace the entire unit, the other wanted to replace a bypass valve and add another duct and vent in the attic. NEITHER of these 'guesses' were accurate! Armor came in and did some trouble shooting. Instead of trying to throw parts at it, the investigated and found the problem. I am sooo grateful for Armor and the great job they did. This literally saved me thousands! The problem was a manual valve that had moved to the closed position over time and was not allowing the cool air upstairs. I almost trusted the wrong company. The manual valve shouldn't have been in there in the first place and Armor still caught it! Many, many thanks to Eric, John, Payton and Cade! Armor Heating and Air will always be my first call and will always get my highest recommendations!!! Call them! You will be glad you did!!!

Several years we got a new HVAC system installed by another company and it was poorly installed and…read morea terrible experience. We had Armor recommended to us to come in and fix some of the issues and it's been a great experience. Omar, Edgar, Jose and the team have gone above and beyond in cleaning up the issues and being fair in the pricing.

Friendly, prompt, and completed my AC repair with explanation of the problem. Will be my "go to"…read morefor future HVAC needs.

I wish there was a higher rating; I'd certainly give more than 5 stars If I could. Excellent…read moreservice, clear explanations and better rate than anyone I've ever used. My estimate is that I saved over 30% with Swanson's and my system now operates perfectly. We've lived in the area for just over 20yrs and have had opportunity to use several HVAC repair services for our home, rent houses and kid's home. When the HVAC guy in the neighborhood moved, I tried 2 of the large companies with less than satisfactory results. Gary is a rarity in today's environment. If you don't have a great HVAC and are tired of the arrogance, double talk and outrageous prices of the big guys, give Gary a call.

Had the best experience with this company. I like to support local owned and operated businesses…read more They were kind, responsive, and quality service! Thank you Dylan for helping service my AC! And reasonably priced. I would recommend them 100%.

Like a lot of people, I discovered my furnace wasn't working on the first cold day of Fall 2022…read more All the HVAC companies were booked solid for the next few weeks. Brinker was also fully booked when I called, but they said they would try to squeeze me in if they could. They showed up the very next night!!! Dylan was extremely knowledgeable. His repair took less than 30 minutes and he only charged me the standard service fee. My wife is warm, and I am happy. I highly recommend Brinker.

We had Kramer come out because we had used them in the past. They were efficient and honest and I…read morewould highly recommend!

We had a pipe burst a few days before Christmas and Tim with Kramer was able to come out relatively…read morequickly, worked efficiently to fix the issue, and worked diligently to minimize any sheetrock cuts. Understandably, we paid the 'emergency hourly rate and visit charge', but the hourly fee was reasonable. Wouldn't hesitate to use them in the future.

It was a Saturday, a really hot day, and no AC, we needed helped. Called a couple of other places,…read morewhich either didn't answer, or were charging too much for a weekend visit. We called Guy, who picked up immediately, took down my address, and was here in less than half an hour. It's the same issue we've had in the past, a cap blew, which it does every couple of years. Guy replaced it with a better part, replaced another cap which was getting ready to go, and had us up and running cool air again within 20 minutes. Guy's price was very reasonable and he provided better service and a better value than all the BIG firms which we've used in the past. I would highly recommend Guy, he's knowledge, professional, and he's local, and for me that makes a BIG difference, I'm supporting our local economy which helps everyone. Give Guy a call before you call the BIG firms, you'll get better service, have the work done right the first time, and save money!

I'm not sure how this "Guy" has any good ratings. Hoping his quality of work is better than his…read morecustomer service because, I cannot recommend this company based on my actual experience. I contacted them on Friday about servicing my mini split AC unit. I was told they wouldn't be able to come out until Monday or Tuesday, which I completely understood. Today, I was informed they could come out sometime that afternoon, but no specific time was given. I simply asked if they could give me about a 30 minute heads up before arriving so I could be available. Instead of responding professionally, I was told, "Forget that!" The technician then stated that he had jobs that paid more money than mine and implied my job wasn't worth his time. He also accused me of taking too long to respond, even though there were only about eight minutes between our text messages. I understand that schedules change and that emergencies happen, but there is no excuse for treating a potential customer this way. The lack of professionalism, poor communication, and disrespectful attitude were extremely disappointing, especially when we are currently without air conditioning. I will be taking my business elsewhere and would not recommend this company to anyone looking for reliable, courteous service.