I rarely leave negative reviews, but this experience absolutely warrants it…read more From start to finish, the customer service was shockingly poor. Communication was slow, unhelpful, and at times completely dismissive. When issues came up, there was no sense of urgency or accountability--just canned responses and zero follow-through. Everything feels like a re-trade with them. Pet friendly? How about $2000 pet fee. The property itself was equally disappointing. The home was not clean upon arrival--something you would never expect from a company branding itself as "luxury." Basic standards were missed, and it felt like no one had properly inspected the home before our stay. After this experience, I took a closer look at other reviews, and honestly, I'm not surprised by the number of 1-star ratings. What is surprising is the volume of 5-star reviews, which don't align at all with what we experienced. It raises real questions about consistency--and whether those reviews reflect typical guest experiences. There are far better, more professional operators in Austin who actually deliver what they promise. This was not one of them. Would not stay again, and would strongly caution others before booking.

Terrible experience at 3605 Robbins Road. I rented a house on the lake, $4,000 for three nights…read moreover Fathers Day weekend. Not sure where to start. The service is terrible, after I booked I asked about the boat dock. They said the boat dock was not available to tie a boat to and asked if I wanted to cancel as an alternative with no refund (no idea why I would cancel with no refund). The house smelled absolutely horrible when we walked in, thermostats were at 88. The floor was disgusting, grimy, spiderwebs all over the stairs. The patio outside the back door was covered in spiderwebs, leaves and junk, like nobody had been on the patio in months. There was mold all over the chairs, completely unusable. The upstairs dock on the lake had construction material, lumber, saws, scaffolding covering the patio. The chairs (no cushions) stacked in the corner. I emailed asking if they could clean this off so we could use and they responded it was under construction (no apology or other concession, basically saying tough luck). The grill ignition did not work, I was able to rig it by pulling out the grades to make it work. The main photo of the listing had a trampoline float tied to the dock, that was not available during our stay. The house was nothing like the photos, was in terrible shape and Walker was extremely rude with me on basic questions about the house. This place is stealing from their guests because without the backstop of Airbnb, the guest has no options for refunds or repercussion of stealing from the customer. I will never rent from this place again.

Relocating from the East Coast to Texas with a family is not simple, and Julie made the whole…read moreprocess feel manageable. We came in not knowing the areas, the differences between neighborhoods, or even what type of home made the most sense for us long term. Julie helped us break it all down in a way that was easy to understand. She was very knowledgeable about different neighborhoods, school districts, and what each area actually offers. That helped us narrow things down quickly without feeling like we were guessing. One of the biggest things she helped us with was understanding the pros and cons of new construction versus existing homes. She walked us through taxes, long term costs, and what to expect in each scenario, which gave us a lot more confidence in our decisions. She also did a great job balancing both my preferences and my wife's. That's not easy, but she stayed patient and helped us find common ground without ever pushing us. We also spent part of the process renting, and she supported us through that phase too, which we really appreciated. Overall, she's thoughtful, informed, and genuinely cares about helping you find the right fit. Highly recommend.

5 Stars for Bailey Moran!…read more We've worked with Bailey Moran on multiple occasions facing unique challenges. Bailey is extremely dedicated, hardworking, communicative, and compassionate. These qualities make it a pleasure to work with her. What we admire the most about Bailey is her commitment towards the needs of her clients. She will advise you against making a decision that you might think is the best decision, but once you understand where she's coming from, you'll forever be thankful for listening to her. If you want an excellent experience of working with someone who is willing to go the extra mile for you, no matter what the situation, hire Bailey as your realtor immediately. Not only will you not regret it, you'll remember working with her forever!

Guest Spaces has been taking advantage of customers during the COVID19 pandemic -- They charged me…read morefor a "Guest Space" that I was unable to use because of the outbreak, not because of choice. Although it was made law that we could not travel, they still charged me $600 for nothing. If I could give this company a negative rating, I would. I understand they are a small company; however, they are still making money off of hundreds of people es expressed in an email I received from their "Concierge Team." This should be illegal as I did not want to cancel, I was forced to due to the circumstances. All of their customers should get their money back if they were impacted by COVID19. As a small business, they can apply for money from the U.S. government. I have no recourse as an individual.

***AVOID AT ALL COSTS***…read more Guestspaces is a shady slumlord style property manager. We booked one of their rentals several months ago in advance for the upcoming Formula One race in October and now, months later and after most places are fully booked up and prices have skyrocketed, they canceled our reservation. They are no doubt going to re-list the property for a higher rate as it's clear in reading other reviews, they're no stranger to price gouging. We will be appealing with Airbnb no doubt - just unfortunate as now there are extremely limited options available and everything has gone up immensely in price. Steer clear of dealing with this company at all costs - they will leave you high and dry whenever it is convenient for them. Thanks for ruining our Austin F1 trip, price gouger. *** also worth noting, the positive reviews here seem to be from people who's properties they manage - in other words, those who would benefit from their crooked practice of price gouging*** check it for yourself!

Rachel was an absolute angel! Stranded after a bad Airbnb experience, she swooped in, picked us up,…read morehauled our luggage, and welcomed us into the most pristine, beautifully appointed home I've ever stayed in. Spotless, fully stocked with plush linens, every type of glassware, and thoughtful amenities galore--I was in heaven. She truly saved our vacation! The sparkling pool and backyard misters were perfection on hot days. Prime neighborhood, just 7 mins from downtown. Rachel and her home are flawless--book it if you can!

From the owner: SPRKhost Vacation Rentals is a full-service short-term vacation home and corporate rental property…read moremanager that generates passive income for homeowners. SPRKhost manages an exclusive portfolio of vacation home with pools in prime Austin Texas, Hill Country and Lakehouse locations. At SPRKhost, we don't just manage properties; we nurture dreams. We are dedicated to helping you achieve your vacation home ownership goals, whether it's boosting your income, growing your portfolio, or simply sharing the joy of your beautiful Austin home with others. Ready to embark on a journey of vacation rental success with SPRKhost? Contact us today to learn more about our comprehensive property management services and how we can help you turn your vacation home into a profitable and fulfilling investment. Join us, and together, we'll illuminate the path to vacation rental success in Austin!

As first timers, we went into the home buying process with little knowledge and no experience. But…read morewhat we lacked, Beth more than made up for. Her experience, knowledge, strategic thought process, and tenacity made our journey of buying a home a very positive one, despite being in the most competitive market in the country. When we first spoke to Beth about our goals for a home purchase, we felt heard and understood. Beth is easy to talk to, grounded, and personable. Her intelligence and ability to thoughtfully approach challenges reassured us. This gave us full confidence that she was willing and able to fight for us- and that she did! Beth's work ethic is immediately apparent. She was always quick to respond, available to show us homes on very short notice any day of the week, and worked around our schedule. She worked early mornings and late nights to submit timely offers. Beth brought us creative solutions when we got discouraged with our ability to compete for the homes we wanted. Beth was consistent, encouraging, and truly mentored us from start to finish. She used her connections and relationships to put our best food forward on offers. We could not recommend her more highly and can't wait to work with her again.

It's hard to find the right property-especially if you don't know the area. Compass was very…read morehelpful and supportive in the process. My wife was doing all the heavy lifting and we ended up with a really great property that suited all our needs and desires. It wasn't easy to figure out what those were but the help we got really enabled us to learn the local real estate market and where and how to get to our goals.

Just moved to Austin from Seattle WA and my family and I needed to stay in temporary housing till…read morewe find a house. My husband was given a referral to call Residology to furnish our apartment and after our 5 day road trip from Seattle with two teenagers and a hamster we couldn't have had a better welcoming. I loved the way they decorated our apartment. Felt like home immediately. They provided everything we would need and told us all we had to do upon arrival was but groceries.

I used Residology for temporary housing during my stay in Austin. The place felt like a home away…read morefrom home. I was able to settle in immediately in my furnished apartment! What's even better is that they promote eco friendly living. Would definitely recommend if you need corporate housing, relocation housing or just seasonal/vacation housing!

EIEIO Farms, though located in Wimberley, distributes into the larger foodie community of Austin…read morevia the Mueller Farmer's Market, Wheatsville, etc.--as well as with delivery through Greenling. More unique than other farms, this farm also launched its own product line of condiments and the like--local mayonnaise? Too cool. Their cilantro pecan pesto boasts a nutty, yet smooth flavor--less pungent than most jarred stuff, far too heavy on the garlic flavor, in my opinion. This green goop, crafted from local goods, would make a great addition to practically any dish. And what "thoughtful" and "moralistic" eater, generally enjoying grub of the vegetal varietal, would not partake in a CSA (community-supported agriculture) box, what with its local feel and feel good appeal? EIEIO is organic. What a great bonus.

This is a great little farm with happy chickens free range (not caged or cooped up), amazing…read morecondiments, and the cutest, most fun proprietor I've ever met! The mayonnaise is a staple at my house and is so good I sometimes use it solo as chip dip :) Whoever wrote the bad review about the eggs is lying; I have to get to market at straight up opening time in order to get eggs, as Kathleen is sold out of her delicious eggs within the first hour. The pesto is divine and also solo chip-dip worthy....just wish the honey mustard would make a comeback...that stuff was the best!

The staff is very friendly, and the property is amazing. The price is above fair…read more The application process was complicated and the fees were high. Many of my questions about things like electricity, water, trash, and cable were met with "Ask, Google". Overall, the experience was cumbersome, but the final result is good.

If there was a 0 star option I would put that…read more Poor communication every time you call it's an automated system and when you leave messages they take forever to contact you back. Properties are covered in disguise look good once you walk but move in and settle find out the problems Poor sealant, Poor flooring , not cut right , not glued , not leveled out can step on certain spots and feel it goes down , poor installation, poor design traps heat inside of properties , due to design ac will not go below 74 what so ever . Accu temp air conditioning and heat maintenance came by and even told property management in front of me what the problems are and also they been at the property multiple times with past tenants that had same Problems !! Not good property company at all

Celebrated my girlfriend's birthday with a spa day at the Hyatt Lost Pines Spa. We purchased the…read morespa pass with a treatment option from ResortPass well in advance. We were able to choose from organic massage or an organic facial for our treatment, and both opted for facials. The good: - Stunning property - serene, peaceful, and beautiful. - Spa offers several wonderful amenities (sauna, steam room, hot tub, pools, showers, and more). We thoroughly enjoyed each of these features and spent 3-4 hours total just relaxing and enjoying our time. - I appreciated that they had interesting and unique touches such as the adult coloring books in the relaxation lounge. What could've been better: - The facial service was very basic and frankly mediocre. For the amount we paid, I expected more of a facial massage and extraction. This was disappointing. - We were to receive a complimentary glass of wine each with our booking. No one offered this to us; I had to hunt down a staff member and request it. - For a five star spa, they should offer more than one hair dryer for all guests to use, and better beverage options in the relaxation room. We had one tea choice, that was it. Good experience but with some improvements could be great.

Sister's wedding was held there and the place is beautiful, with lots to do for all ages. Great…read morefood the restaurants are all great. The sushi restaurant OMG!!! Is a must do. The cafe breakfast good food we had the best waiter older gentleman he was awesome. The Maverick good again older staff was great but the younger European-americans staff well disrespectful. At Mavericks bar the young European-american bartender was a little racist the way he treated us and the way he spoke to us. Went to the bar and the young European-american bartender said ( we might not have anything you like here for you). I didn't say anything because of my sister's wedding being held there . But other than the racist young bartenders we had a great time there. Maybe we will go back not sure if I want my kids to be treated like that. The water paker is a must lazy river spent most of our time there.