I rarely leave negative reviews, but this experience absolutely warrants it…read more From start to finish, the customer service was shockingly poor. Communication was slow, unhelpful, and at times completely dismissive. When issues came up, there was no sense of urgency or accountability--just canned responses and zero follow-through. Everything feels like a re-trade with them. Pet friendly? How about $2000 pet fee. The property itself was equally disappointing. The home was not clean upon arrival--something you would never expect from a company branding itself as "luxury." Basic standards were missed, and it felt like no one had properly inspected the home before our stay. After this experience, I took a closer look at other reviews, and honestly, I'm not surprised by the number of 1-star ratings. What is surprising is the volume of 5-star reviews, which don't align at all with what we experienced. It raises real questions about consistency--and whether those reviews reflect typical guest experiences. There are far better, more professional operators in Austin who actually deliver what they promise. This was not one of them. Would not stay again, and would strongly caution others before booking.

Terrible experience at 3605 Robbins Road. I rented a house on the lake, $4,000 for three nights…read moreover Fathers Day weekend. Not sure where to start. The service is terrible, after I booked I asked about the boat dock. They said the boat dock was not available to tie a boat to and asked if I wanted to cancel as an alternative with no refund (no idea why I would cancel with no refund). The house smelled absolutely horrible when we walked in, thermostats were at 88. The floor was disgusting, grimy, spiderwebs all over the stairs. The patio outside the back door was covered in spiderwebs, leaves and junk, like nobody had been on the patio in months. There was mold all over the chairs, completely unusable. The upstairs dock on the lake had construction material, lumber, saws, scaffolding covering the patio. The chairs (no cushions) stacked in the corner. I emailed asking if they could clean this off so we could use and they responded it was under construction (no apology or other concession, basically saying tough luck). The grill ignition did not work, I was able to rig it by pulling out the grades to make it work. The main photo of the listing had a trampoline float tied to the dock, that was not available during our stay. The house was nothing like the photos, was in terrible shape and Walker was extremely rude with me on basic questions about the house. This place is stealing from their guests because without the backstop of Airbnb, the guest has no options for refunds or repercussion of stealing from the customer. I will never rent from this place again.

Joe at Bramlett Partners Real Estate did an excellent job handling the sale of our property. He was…read moreprofessional, courteous, informative and followed up promptly with any questions or concerns we had. We took his advice on virtually everything he suggested. Our home sold within a very reasonable time being on the market and for a fair price.

When we began our search for a home, we thought we were looking for a realtor. What we found in…read moreLaura Tomaszewski was so much more. From day one, Laura took the time to truly get to know us as people. She listened carefully to what we liked and didn't like, understood our goals, and took the time to learn what was most important to us in finding the right home. She didn't just help us search for houses... she became a trusted advocate who genuinely championed our interests every step of the way. Laura went above and beyond in ways we never expected. Every property we considered was thoroughly vetted, not only for its features and condition, but also for potential issues that could affect us down the road. Whether it was physical concerns with the property, deed restrictions, HOA requirements, or anything else that might impact our future enjoyment of the home, Laura dug deep and made sure we had the information we needed to make confident decisions. What impressed us most was the level of care she brought to the process. She evaluated each home as if her own family were purchasing it. We never felt pressured. We never felt rushed. We always felt protected, informed, and supported. Buying a home can be stressful, but Laura made the experience as enjoyable and stress-free as possible. Her professionalism, attention to detail, knowledge, and genuine care for her clients set her apart. She isn't simply selling homes... she's helping people create the next chapter of their lives. We are incredibly grateful for everything Laura did for us and would recommend her without hesitation to anyone looking to buy or sell a home. If you want someone who will truly have your best interests at heart, Laura Tomaszewski is the person you want by your side. Thank you, Laura, for helping us find not just a house, but a place we are excited to call home.

Guest Spaces has been taking advantage of customers during the COVID19 pandemic -- They charged me…read morefor a "Guest Space" that I was unable to use because of the outbreak, not because of choice. Although it was made law that we could not travel, they still charged me $600 for nothing. If I could give this company a negative rating, I would. I understand they are a small company; however, they are still making money off of hundreds of people es expressed in an email I received from their "Concierge Team." This should be illegal as I did not want to cancel, I was forced to due to the circumstances. All of their customers should get their money back if they were impacted by COVID19. As a small business, they can apply for money from the U.S. government. I have no recourse as an individual.

***AVOID AT ALL COSTS***…read more Guestspaces is a shady slumlord style property manager. We booked one of their rentals several months ago in advance for the upcoming Formula One race in October and now, months later and after most places are fully booked up and prices have skyrocketed, they canceled our reservation. They are no doubt going to re-list the property for a higher rate as it's clear in reading other reviews, they're no stranger to price gouging. We will be appealing with Airbnb no doubt - just unfortunate as now there are extremely limited options available and everything has gone up immensely in price. Steer clear of dealing with this company at all costs - they will leave you high and dry whenever it is convenient for them. Thanks for ruining our Austin F1 trip, price gouger. *** also worth noting, the positive reviews here seem to be from people who's properties they manage - in other words, those who would benefit from their crooked practice of price gouging*** check it for yourself!

It's hard to find the right property-especially if you don't know the area. Compass was very…read morehelpful and supportive in the process. My wife was doing all the heavy lifting and we ended up with a really great property that suited all our needs and desires. It wasn't easy to figure out what those were but the help we got really enabled us to learn the local real estate market and where and how to get to our goals.

When we moved to Austin a close friend referred us to Beth. Our search took a while due to low…read moreinventory and a very competitive market. Beth was amazing at finding off-market homes, and the community we now call home. I was so impressed with Beth's connections and ability to negotiate and have everything managed from offer to close of escrow. I cannot recommend Beth enough - especially in the market we're in. You need a seasoned professional and cannot thank Beth enough for making what we thought would be a stressful process into a very seamless process. Thank you, Beth!

I used Residology for temporary housing during my stay in Austin. The place felt like a home away…read morefrom home. I was able to settle in immediately in my furnished apartment! What's even better is that they promote eco friendly living. Would definitely recommend if you need corporate housing, relocation housing or just seasonal/vacation housing!

Just moved to Austin from Seattle WA and my family and I needed to stay in temporary housing till…read morewe find a house. My husband was given a referral to call Residology to furnish our apartment and after our 5 day road trip from Seattle with two teenagers and a hamster we couldn't have had a better welcoming. I loved the way they decorated our apartment. Felt like home immediately. They provided everything we would need and told us all we had to do upon arrival was but groceries.

EIEIO Farms, though located in Wimberley, distributes into the larger foodie community of Austin…read morevia the Mueller Farmer's Market, Wheatsville, etc.--as well as with delivery through Greenling. More unique than other farms, this farm also launched its own product line of condiments and the like--local mayonnaise? Too cool. Their cilantro pecan pesto boasts a nutty, yet smooth flavor--less pungent than most jarred stuff, far too heavy on the garlic flavor, in my opinion. This green goop, crafted from local goods, would make a great addition to practically any dish. And what "thoughtful" and "moralistic" eater, generally enjoying grub of the vegetal varietal, would not partake in a CSA (community-supported agriculture) box, what with its local feel and feel good appeal? EIEIO is organic. What a great bonus.

This is a great little farm with happy chickens free range (not caged or cooped up), amazing…read morecondiments, and the cutest, most fun proprietor I've ever met! The mayonnaise is a staple at my house and is so good I sometimes use it solo as chip dip :) Whoever wrote the bad review about the eggs is lying; I have to get to market at straight up opening time in order to get eggs, as Kathleen is sold out of her delicious eggs within the first hour. The pesto is divine and also solo chip-dip worthy....just wish the honey mustard would make a comeback...that stuff was the best!

The staff is very friendly, and the property is amazing. The price is above fair…read more The application process was complicated and the fees were high. Many of my questions about things like electricity, water, trash, and cable were met with "Ask, Google". Overall, the experience was cumbersome, but the final result is good.

If there was a 0 star option I would put that…read more Poor communication every time you call it's an automated system and when you leave messages they take forever to contact you back. Properties are covered in disguise look good once you walk but move in and settle find out the problems Poor sealant, Poor flooring , not cut right , not glued , not leveled out can step on certain spots and feel it goes down , poor installation, poor design traps heat inside of properties , due to design ac will not go below 74 what so ever . Accu temp air conditioning and heat maintenance came by and even told property management in front of me what the problems are and also they been at the property multiple times with past tenants that had same Problems !! Not good property company at all

We had a fantastic little vacation and thoroughly enjoyed our stay. This is an extremely…read morefamily-friendly resort, and from the moment we arrived, everyone we encountered was welcoming and helpful. The hotel grounds and our room were clean and well-maintained, and by the end of the trip, we were already talking about coming back. We only stayed three nights, but all of us wished we could have stayed longer. There is so much to do that it's difficult to fit everything into a short visit. The grounds are beautiful and well-kept, with plenty of space to explore and enjoy the outdoors. Our family especially enjoyed the playground, visiting the animals, riding the bicycles, and spending time at the pool. The nightly s'mores were a huge hit and created some great family memories. There are also extensive walking areas and a variety of activities available, including skeet and trap shooting, which add to the resort's unique appeal. The biggest disappointment of our stay was the food. While it was perfectly acceptable, it felt more comparable to chain restaurants like Applebee's or Chili's than to what you might expect at a luxury resort. Unfortunately, the prices were significantly higher. Given the resort's remote location, dining alternatives require leaving the property, which means many guests end up paying the premium prices out of convenience. On the other hand, the hotel bar was excellent. The craft cocktails were well-made, and the local craft beer selection was impressive. The drinks were expensive, but the quality justified the price more than the restaurant food did. Overall, this is a beautiful resort with excellent amenities, friendly staff, and countless activities for families. It is also one of the most expensive resorts in Texas, so it's worth budgeting accordingly. Despite our concerns about the food pricing, we absolutely loved our stay and hope to return again someday.

We had a fantastic little vacation. Super family friendly. The hotel grounds and the room were…read moreclean, everyone we encountered was friendly and I honestly hope we can make it back sometime. We only stayed 3 nights, we all wished it could've been longer. The grounds were well kept. We enjoyed the playground, animals, the bicycles and the pool. The s'mores at night were so much fun. There was a large wedding during our stay; but it wasn't even a bother the grounds are so large. The breakfast buffet was lovely, such a great selection. My 6 yo was in heaven with the fresh fruit! Dinner, not as thrilling. We went to Mavericks. The staff were ok, not nearly as engaging as breakfast. The food while really good was really overpriced. Being that far out of town they can really gauge you. Because unless you plan to leave, you'll pay it. We loved our stay and hope to come back again!

Very unorganized...after playing phone/email tag with them, they sent a very young guy out to view…read moreour house. He spoke big, but not very professional. Then almost two months later the owner called and spoke as if this was the first time they had returned our call . Said he needed to schedule an appointment to view the house and I needed to look over their paperwork (had already had this exact same conversations with the first guy). Unlike the previous reviewer, I'm taking care of this months in advance of ACL and still had the same experience. I let the owner know that I felt like the first 2 hours of my time, with the first guy, was a waste of my work day. I believe they have potential after they get organized and humbled.

Maybe I just had a bad experience because it was close to SXSW and they didn't want my business but…read morethese people were pretty awful. I called, emailed, called, emailed and called again many, many times in an attempt to get our house listed with them for SXSW. I submitted pictures, as requested, and was told repeatedly that someone would get back to me soon. I asked if they were too busy to take any more submissions and said I was happy to choose another company if so, but they assured me that they were not too busy. In the end I never got past the front dest guy, who was apologetic but continued to be unable to get anyone to call me back. I wasted hours on these people. That is no way to run a business.