The vibes are fantastic in the Straight Nappy establishment. From my many experiences over the years the staff is friendly & professional, courteous; the environment has always been relaxing. You walk in for good services and walk out looking brand new. Fresh & Clean, Fantastic Vibes read more

Roxy does excellent work on my hair each time I go. I had been looking to switch up my look and found it extremely helpful having Roxy give advice on different styles suitable to my taste. Additionally, the salon environment is always lively and pleasant; filled with various types of music and conversations. You can't go wrong when Roxane does your hair. read more

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The rest of the staff seems lovely and kind. However Sharon who did my touch up to my perm ignored my request to cover my edges which are thin and a big insecurity of mine. While cutting my hair I told her not to cut any in the front because I wanted my edges covered. She told me not to worry about it. When it was done and my edges were extra exposed because of how she cut it. I told her I was not happy with it. When I didn't like it and ask her the price she told me she was charging me more than I expected. I expected to pay 30 dollars less and asked her where the extra costs came. And then she became LOUD and DISRESPECTFUL. As loud as she could she said I have brittle hair. She said I don't care of my hair. She said she can't cover my edges because I have none.she said she had to do an extra conditioner that I didn't ask for because my hair was so brittle. (mind you I had mousse in my hair that I let get hard, not brittle. Thats just how I styled it the night before. ) Just trying to humiliate me as much as possible. I came to her quietly and she blew it up. Her coworkers had to tell her to take the conversation to the back. And as an older woman she had been talking down to me the last 2 times I had come to her, but I just figured as an older person that's just how she talks and I didn't make a big deal about it even though it bothered me. But today I was HUMILIATED and treated with DISRESPECT in a way I never experienced. All the cutting and she still cut my hairline completely unevenly. read more

I've been going to this shop for over a decade and have followed it from its original location to Teaneck. Have been to all of the stylists who focus on natural hair (including the barber) and have never been disappointed. I have natural hair and have done a variety of twists and styles, started locs and grew them for 6 years, cut them off (super short), and restarted with extension locs that are now growing beautifully. All aspects of my hair journey have included Straight Nappy! The shop is family-friendly, always clean, and has a warm welcoming vibe with a good dose of serious discussion and laughter to keep you entertained. The owner is community-oriented, loves kids, and encourages everyone who crosses her path. Thankfully, she has connected with other stylists who share her outlook and have maintained a very loyal, long-term clientele. read more

I believe the older lady that cut and colored my hair last year was named Sharon. I showed her a picture and she was sure that she could replicate it. Needless to say she was not. I didn't complain because I try to stay positive and just took it as a lesson learned not to ever go back there. I figured my hair would grow back. There is a section in the back that has been stunted. It simply will not grow. I just ask that you be honest if you are unable to provide a service. As a new customer I took your word. Shame on me. If you have not successfully completed certain styles especially cut and color, be transparent with your customers. Please do better read more

A great location to get your natural tresses done. Roxy and company provides a very encouraging and safe environment to promote healthy and stylish hair. read more

I will never ever go here again! Been here a few times. Used this place as my "back up" braid shop. I had 1 cancelation that was beyond my control and the stylist was so nasty and rude. Not understanding at all! She unfortunately lost a good customer. read more

TL;DR: If you care about the way your hair turns out and want to be treated as a valued customer, then find another salon or stylist. Truly the worst experience I have ever had at a hair salon (and having natural hair can already lead to sub-par experiences). I came in for a silk press and trim as a first-time customer. I was hoping for this to be a go-to salon for me and my family. Everything was going well until I saw that my hair was looking quite greasy after being flat ironed. She admitted that she was using a different product than she usually uses because she forgot to buy what she needed that morning. She said she was "not blaming" me for her forgetfulness or busy schedule but used a tone that insinuated that I had something to do with her unpreparedness. Never once did she apologize. She offered to start over but we were already 4/5 through the service so I just asked her to finish up. After unsuccessfully trying to wipe the grease out of my hair, she finished flat ironing and told me I didn't need to pay for the service. She offered to trim my hair as we had planned and I accepted (big mistake). She began trimming and after a while she asked me to take off my glasses so she could cut the front. After letting her trim the front and sides for a bit I wanted to put my glasses back on to see how short she was going. She then began to argue with me about putting my glasses back on. With her hands cupped around my head she proceeded to tell me that she was the hair dresser and that I was not a hair dresser. In other words she said "I'm the boss, you're not." I'm well aware that I am not certified to do hair. I do, however, think a hair dresser can give a client a moment to see how a haircut is coming along before it is finished. And if the timing is bad, then the person providing the service should kindly inform the customer that they can view the progress at a more convenient step in the process. After her rude words, I asked her to take her hands off of my head. She tried to charge me for the unfinished trim but when I pulled out my card she did not accept it. I left the salon without saying another word. I immediately called the owner and she was very apologetic but, of course, there wasn't much she could do. (She offered to do my hair herself in the future.) No one else was in the salon during most of the bad parts of my service so she wouldn't have known about it unless I told her. As I type this with greasy, choppy hair, I still believe my stylist is a very talented individual. However, customer service is about more than talent. You should not get mad at a customer for your own mistakes. You should not try to punish a customer for not behaving the way you would like them to. If you cannot keep your composure, then step away. You do not need to continue with a service you no longer want to complete. Stopping is much better than abusing a customer. read more

I love this hair salon. All the beauticians/magicians work well together. It's in a great location, so you can get there by public transportation or driving very easily. It's a nice & spacious shop, so you won't feel crowded. It's family oriented, so you and/or your family will feel welcomed. Beauticians and barbers are there, so it can be a family day for you and yours. I call them all magicians, for they make magic happen when it comes to hair. They specialize in all types, so if you care about your hair (like myself) then you will go there. P.s. they do children too. They are the best 4 me. read more

Learned the hard way they aren't $killed. I deliberatly went in days before to ask if they are capable of doing dred loc extentions using human hair,that I planned on buying so that it can be dyed in the future if I wanted.Although I told them where I was planning on buying the hair he didn't advise me not to or suggest the type of "human" hair he usually uses so he said until I showed up for my appointment when he tried to substitute the human hair I purchased with 3 for $5 type synthetic hair. Needless to say I took them out when the braids began to slip out a week later. read more