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Strait Comfort Systems

3.7 (9 reviews)
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Services - Strait Comfort Systems

Fireplace cleaning

Fire heating system conversion

Fire heating system inspection

9 More Services

Fire heating system installation

Fire heating system repair

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

Fireplace installation

Fireplace insert installation

Fireplace repair

Fireplace insert repair

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29 days ago

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9 years ago

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8 years ago

Top notch service. They went above and beyond to make sure everything was perfect. Highly recommend this company. We are very happy.

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9 years ago

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EverWarm Hearth & Home

EverWarm Hearth & Home

2.2
(19 reviews)

Bought a Hearthstone brand Lincoln soapstone woodstove from everwarm. Ordered end of November…read more2023. Didn't arrive until February 2024. Problems with fire burning after closing stove door and almost goes completely out when closing the "bypass handle" after reaching temperature indicated on the catalyst thermometer as instructed. Called to complain. Said they'd send installers out to take a look. Since the woodstove is the only source of heat in our home, we had to keep using it but it acted more like a pellet stove than a woodstove. 2 weeks later, installers come out and add a 10" extension chimney. They attempted to start the fire and it did the same thing for them. Installers said they had a 4 inch air intake that might help but they wouldn't advise it as it may make the house too hot. Ours has a 3 inch. They left saying they were going to contact the manufacturer and get back to us. Didn't happen. Baffle board broke and couldn't use stove at all. They said the manufacture was notoriously slow in responding to orders and we didn't get the baffle board until summer. Still complained about the stove not burning and they said they would get back to us. Started using the stove again when the weather started to turn cold and complained again and was told they've been having issues with that particular model and went on to say why. I also told them what the installers said about a 4 inch intake and the person said they disagreed with that assessment. Was told that she would talk with their installers and get back to us. Didn't happen. I called back a week and a half later and spoke to a different person and again gave the same complaint. She also said they were having issues with that particular model. She also said she didn't agree with the installers assessment regarding the size of the air intake. She said she would email the area rep, out of Utah and that he may come and take a look at it. She also advised they may have to replace it with a different stove. She then said she'd get back to me. Didn't happen. I called them over a week later and spoke to the same person. She didn't remember our conversation until I reminded them that they were to have sent an email to the area rep. She then said she would talk to one of the installers who was in the store and also call the area rep instead of an email, then get back to me. Didn't happen. Tried calling back but no answer. Recording said to leave a message, press 1. pressed 1 and was told that wasn't one of the options. Tried calling back the next day and recording said they would be out of the office until January. Today is 12/22/24. I know this is a lot but I want/need a warm house!!! Scott P

The technician "Navy" was incredibly courteous and professional the entire visit from start to…read morefinish. He went above and beyond even relocating my wet wood pile to a more dry area of my barn. My Lopi works incredible now and I can't be more thankful.

Dungeness Woodworks

Dungeness Woodworks

3.0
(2 reviews)

We ordered cabinets that were delivered in May/June. Upon unwrapping the range hood we noticed it…read morewas damaged(we have pictures as we were unwrapping). Nathan told us he would take care of it . Never happened. The range hood had to be installed in order for appliances and inspection could be done. After many calls and emails, we talked to Nathan in person where he accused us of lying and then said he would take care of it but it was not top priority and he would get to it. The last correspondence from Dungeness was October 11 from an employee who explained that people were sick and work backup (not our problem) and that someone would be out the following week. It is now December 9 and we still have not heard from anyone. Nathan no longer returns emails. By the way, we paid our invoice in full (our mistake) and now we are swept under the rug. Horrendous customer service. We have never been treated with such disdain from a business owner! BEWARE when you order from Dungeness Woodworks. The cabinet that were not damaged are fine. There was some overspray on some and a side strip missing on one but we can live with that. By the way-that has never been addressed either. All in all I would never recommend this company to anyone.

We used Dungeness Woodworks to fabricate and install a wood mantel over our fireplace. The…read morepricing was reasonable, the workmanship was excellent and the installation quick and efficient. We are very happy with the result and highly recommend them.

Strait Comfort Systems - hvac - Updated June 2026

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