Dr Frank was great. Discussed potential complications and reason to follow up at the emergency room…read moreIf no improvement.

Went to drop off a urine sample. The Doctor that ordered it for me said I'd be in & out within 5…read moreminutes. I did all my questionnaires before arriving too so it would be quick. The employee at the front desk was rude because I interrupted her being on her phone by showing up. Then after waiting 20+ mins, I asked the front again about giving the sample, she proceeded to huff & puff then walk to the back where I could visible see her talking to the provider who was on his cell phone with his feet up. Then she came back & told me to wait another minute. That took another 10-15 mins to get called back. There was literally no patients there. Are these people even there to help people? I just had to give a urine sample quick. I couldn't imagine being real sick & dealing with these lazy people.

Went online, made a quick appointment waited maybe 3 minutes before I was see. Quick, super nice,…read moreand kind. The only issue is they don't take insurance, but when on vacation, that (to me) is part of the cost. Kudos to these ladies. They were awesome.

Our son had a horrendous inner ear infection and Dr. Michael came to our condo and took care of…read moreeverything. We couldn't be more pleased with the service provided. We feel blessed beyond measure for all he did for us. It's always unfortunate getting sick at the beach but he made it much better by helping our little one feel better. Thank you so much!!

Military stay away…read more We came in distress for an injury and were told at the front desk that they took tricare. They are NOT and 'in-network' provider, meaning you will get charged for services that would be 100% covered at a different urgent care. They willingly deceive by stating they are 'tricare certified'. Bottom-line- do not come here they wantonly prey on vulnerable (injured or sick) military by being deceitful. Better believe I have learned my lesson and will check with Humana or other Tricare contractor in the future before receiving care- this place got the best of me in a vulnerable moment. Hope they are happy.

Not the greatest place for a quick COVID test while on vacay. 2 hr wait with an empty lobby. Front…read moredesk personal ok. The nurse was quick and test was pain free at least. Still waiting on results.....

Checked in with kiosk. Pretty easy process for anyone. Used my phone to confirm additional…read moreinformation like drivers license and insurance. Was seen fairly quickly. Got me the COVID again. Total time here: 44 minutes.

Literally a joke of a practice. Do not get into healthcare if you are not willing to help the sick…read more I walked in at 6 and their sign says open until 7. They told me that they couldn't see me because they were at capacity. I look around and there is a mother and her son sitting in the waiting room. I ask how they are at capacity and the lady at the front desk tells me that they have 5 or 6 people waiting in rooms. I let the lady know that I will wait until 7 and if the doctor can see me then great but if not then fine but I'm willing to wait. She wouldn't allow me to do this. She told me that if they couldn't let people in otherwise they would be here all night. I asked her why the sign said open until 7 if they are turning away patients at 6. She told me that she isn't turning me away that I can come back tmrw. Really? No thank you and I don't ever plan on going back. You get into healthcare to help people and you understand that sometimes you may have to work a bit longer. You take all the good and bad that comes with it, not only the times that you feel like doing it. The thing is, I already told the lady what was wrong with me and that I just needed a prescription wrote. Taking my business elsewhere

We visited the ER for my 14mo baby for dehydration and a high fever. Although I did not walk away…read moresatisfied with the service, nor respected as a person/patient/parent, I can still share a few things that I did like about this ER. Good things first - the security guard at the front desk was pleasant, attentive and helpful when we arrived. The waiting room was quiet, and we were called in very quickly. The first nurse who took our information and my daughter's vitals was efficient and kind, as was the second nurse who spoke to us in more depth about our situation was also very kind. They were both compassionate, respectful of my daughter not wanting strangers to touch or get near her if they didn't have to, and they genuinely seemed to want to help. They even got us a popsicle and juice to try and help soothe my daughter and actively work on hydrating and cooling her down. We didn't have to wait as long to be spoken to as we did in other ERs that we've visited. Now the bad parts - the doctor, I won't mention her name, was one of the rudest people I've ever met. She had the most entitled attitude from the minute she walked in, her tone and body language clearly emanated her opinions. I made it clear that we had been to another ER who sent us away without any solutions and that was why we were in her ER instead. But she made no effort to ease our minds or offer better support. In fact she continuously said their ER was not a full service ER and that any labs done would not be handled like a full service ER and at best it would take 72 hours for results. I advocated for what I wanted, which was fluids to hydrate my daughter, and their response was that my daughter wasn't dehydrated enough (AKA she had to get much sicker before it would be flagged as an issue). She was very defensive in her communication, reacting as if my questions were stupid or redundant. Instead of working with me to be proactive and not make our situation worse, they offered options we didn't agree with and that led us to forego any treatment at all from this ER. This was our choice, but I was incredibly disappointed in their ability to treat a pediatric patient, I felt they were very ill-equipped literally and figuratively. We essentially paid a large sum to sit in a room for 2 hours being rudely "spoken down" to. Obviously you go to the ER when you have no other option, not every ER visit will have the circumstances we had nor the doctor we had (if you're lucky) so take this review as you will. But I do warn anyone with a pediatric patient - prepare yourselves for a rough experience.

Another 6am visit to the ER. Kidney stones this time. Check in was easy with a kiosk. Was roomed…read morefairly quickly and meds administered in a timely fashion. All the nurses were extremely helpful. The doctor on duty even called a specialist to verify my kidneys were not going to sustain permanent injuries due the high readings we was getting. A follow up appointment will be needed to confirm. All in all, excellent staff on duty!!!

Easy in, easy out. If your feeling sick, this should be your 1st stop. Open 7 days a week...I…read moreposted a pic of the hours.

The PA was great & the receptionist was very nice but I wasn't seen until 1 hour after my scheduled…read moreappointment. Others were seen that had walked in before I was seen & that made my visit 1 hour late. Why schedule an appointment if you are seen in the order you checked in?

Horrible place. Leave you sitting in a room for over an hour without anybody coming in or anything,…read moreand as I write this, I am still sitting here

I saw Kayla Norris today for what I thought was bronchitis. She was thorough, knowledgeable, beyond…read moremeasure, and extremely kind. All of the employees there treated us with great respect. And she spend time listening to us! Awesome experience and I highly recommend.

I came at 3:20 pm with a son with a possible ear infection. They said the doctor already left for…read morethe day and they weren't taking any patients. This is an urgent care in a vacation town. This is unprofessional. Don't bother with this urgent care.

Excellent care!! I was in Pawleys Island on vacation and was hit in the head with a kayak which…read moreleft a pretty deep wound. The entire staff, from the woman at the front desk, the nurse and Dr. Howard, all excellent! Friendly, comforting and professional!