I found this salon through Instagram. I messaged the owner Kathryn Brash. I was interested in…read morebooking bridal services here, but communication felt unnecessarily vague throughout the process. Her responses were in monosyllables. I asked about pricing twice. Transparent pricing is important when clients are trying to budget and compare services, especially for larger appointments or events. The lack of clarity made the experience frustrating and ultimately discouraged me from booking. I expressed my frustration politely to Kathryn and instead of rectifying the issue Kathryn Brash then proceeded to block me.

At first I was loving this place, they got me something to drink and got me in with a stylist. I…read morerequested a very basic hair cut, no layers, didnt even need face framing, just chop off 8in. I didn't want/need a special curly cut, just needed someone to cut off 8inches and diffuse my hair, and let me leave. I was so incredibly clear with what I wanted. I said, "my hair is curly and will shrink up. Do not cut more than this amount off." The lady said "do you want it at your collarbone? I said "no. I want it longer, I want it at least to here" and i pointed to more than 4in below my collarbone. I was very clear. The lady washed my hair, and pulled my hair behind me and started cutting. I couldn't see what she was doing but she was cutting WAY shorter than we had talked about. It's above my collarbone before even getting dried. I have had my fair share of bad haircuts, but this is by far the worst. As it dries, it looks like a triangle or something from the 70s. It seems the woman was confused in what I asked for, but I wish she either communicated that she wasn't comfortable cutting my hair or asked for clarification. She also decided to turn a large portion of my hair into what I would describe as "curtain bangs". Interesting choice, especially on my curly hair. I did not want a blowout, just asked for a brief diffuse with the blow dryers. She acted like she didn't know what she was doing with the diffuser. I was charged $100 before tip. The pricing is not transparent or clear at all. Stylist was very nice but even with good vibes, you have to listen to customers. I will not be returning to any of the kisskissbangbang locations, and I will be telling everyone I know to steer clear, seems like the stylist could use some help with spatial awareness after the black cape goes on, since where you point is not as visible when wearing the cape.

I hit up Bambu for lip waxes & blow-outs, and I've never left disappointed. My stylists are…read moreconsistently on-time, friendly, and get me out the door looking way more polished than when I entered. And, as is the case with any good Aveda salon I love the perks of Aveda tea, and a hand massage w/select services. Please don't do away w/these...ever...it makes the experience just a little bit more wonderful and set Aveda salons apart! I'm stoked to see that (at least for a limited time) they are offering 50% off blowouts mid-week and mid-day. I'll be in soon to take advantage of this! Parking can be wonky, and is available either on the street (pay at the meters) or behind the salon if you're lucky. Don't bet on being lucky, and give yourself an extra 2-3 minutes on your way there to figure it out.

Finding a hairstylist is not one of my favorite things to do. I've unfortunately have had bad luck…read morefinding someone to listen to what I want and actually executing my wishes. Its very frustrating..OH and then getting your heartbroken when you find THE ONE and she decides to quit cutting hair and go back to school... noooo, don't improve your life...I need a haircut...come baaack!! I digress...I knew I wanted to go to an Aveda salons try their products, my hair has been through the ringer with the crap products I put in it...and a place close by my house with later hours...hello Bambu. I was greeted by my stylist, Celisa, and shown where the bathroom was to wash my hands (this is definitely going to be the new norm). I sat down and we discussed what I want to do with my hair now (pre wedding) and what my future goals are (short, blue hair). I explained my frustration with massive hair loss lately. I appreciate that she didn't push me to buy Aveda products, but told me to research her product suggestion and gave me some tips that I could do (e.g, massage scalp, rise with cool water to close cuticles). We decided on not doing a full haircut because I want my hair long for my wedding and doing a much needed hair conditioning treatment. I totally recommend doing a treatment..nice little scalp massage and hot towel for 10 or so minutes (I was so relaxed I kind of snoozed). I loved my experience here at Bambu and I hope that Celisa will be my hairstylist forever (or at least till I move T.T). I can't wait to come back in 6 weeks! Odds and ends: Parking directly in the back or meter on the street. Masks are required and all staff are wearing them. They have hand sanitizer and sanitize the washing station immediately after each customer. They seem to space customers out, so we were not right next to each other. Celisa had another customer after me and I noticed she put her at another station since the chair I wasn't at wasn't sanitized yet. You guys are awesome!

I made an appointment with Kaylee the apprentice. She listened to what I had requested and talked…read morewith her boss to get advice. She did an amazing job. The shop had a very appropriate vibe and the owner was very helpful with a product I was looking for. I will definitely return.

Kaylee did a fantastic job with my haircut! She listened and gave me exactly what I asked for.read more

This a great Salon in the Saxony area. Lots of parking and easy access right off Olio. very…read morefriendly staff My stylist was Melissa, she did a great job and really listened to my thoughts. They offer a wide variety of services. The salon has a small retail section with shampoos conditioners and styling products.

I had the best experience here. I had Julie and her assistant and they were so amazing! Julie has…read moreso much knowledge of her trade, I was impressed and felt safe and in good hands. I have never met someone so knowledgeable about the chemistry of hair and how to treat it and she gave me exactly what I wanted! My hair was highlighted and kissed with a little red to look beachy and rich. It was my first time so I got a free cut too. I have long hair and she left it perfectly long doing exactly as I wished. It normally takes me so long to find a salon to stick with because I'm so picky but I'm so lucky to have found the Alternative Hair Studio. It was a 3 hour process but it felt so fast because they were so kind and offered refreshments. I recommend this place because it's clean, friendly, professional, and my hair felt healthier after the visit.

Rude, overpriced, unprofessional…read more I am extremely disappointed with both the service I received and the way this salon handled my concerns. During my color appointment, I repeatedly told my stylist that my scalp was itching, tingling, and becoming increasingly uncomfortable while the color was processing. These are common warning signs of irritation or a chemical reaction. Despite informing her, the color remained on my scalp. When I got home, it became clear that my scalp had been burned. The reaction was severe enough to trigger an inflammatory flare-up. No client should leave a salon with a chemical burn after expressing concerns during the service. What truly turned a bad experience into an unacceptable one was not just the casual attitude of my stylist, but later on in a separate incident, the salon's treatment towards me. When I expressed my grievance to them, first to the receptionists, then escalating to management, my concerns were largely dismissed. There was no meaningful acknowledgment, no genuine concern for my well-being, and no effort to take responsibility for what occurred. In addition, my interactions with the front desk were consistently rude and condescending. The black girl was the worst offender. Rather than feeling like a valued customer whose health and safety mattered, I felt as though I was being treated as an inconvenience for reporting a legitimate issue. Mistakes can happen in any business. What separates a reputable salon from a poor one is how it responds when something goes wrong. In this case, the lack of professionalism, empathy, and accountability was just as troubling as the injury itself. Based on my experience, I would strongly caution anyone seeking services here.

Had an appointment on Friday with Destiney and she was absolutely amazing! I came with a bunch of…read morevague pictures showing highlight color and several different styles and she asked me great questions to help me narrow down to the final choices. I've already gotten so many compliments! Will absolutely be using her again!

I'm attaching the reference photo I showed the stylist and a photo of my hair now…read more What I asked for vs. what I got are completely different. I paid $430 for a balayage, and I was told it would turn out slightly darker -- but no one mentioned it would turn orange. As you can clearly see, my hair is very brassy/orange, not blended, and the highlights start too close to the roots. This is not balayage at all and looks nothing like the reference I provided. I also reached out to the salon owner/manager to explain the issue, but she was not helpful at all and did not offer any real solution to fix it. For the amount I paid, this is completely unacceptable -- both the result and the customer service. I would strongly not recommend this salon. Poor service and poor results.

Really cute ambience with lots of smiles as you walk in. All the ladies that work here care about…read moretheir clients and do a fantastic job. They do more than hairstyles. They trim, beards, wax eyebrows and treat you like part of a royal family! I love it when you are looking for something creative to do for a family member and they make it happen a shout out to Riley for taking good care of my sister and mother-in-law!

Bang bang! Melissa knows where it's at! She's helped me through bangs and layers and growing out…read morefor my wedding and cutting off again for the summer. We've covered the blond rainbow in hair color. She's fixed my bad "out of town" haircuts and even started cutting my husband's hair. She's also just a really cool, genuine person. The space is very cozy and eclectic and the wine and conversation is just what I need after a long day. I have MANY people ask where I get my hair done and I always send people her way. She's even made room in her schedule to see my mom when my mom was in town and is desperate need of a haircut. All the love. Always-the salon gives Christmas presents!! Drink out of my mug from 2016 all the time.

Melissa has been cutting my hair for 6-7 years. She always does a wonderful job at giving me what…read moreI want even if I can't explain it well. There are only 2 stylists here which makes for a calm, enjoyable and very personal experience. I get my hair cut like clockwork every 4 weeks, appointments are easy to schedule online. If you are not techy you can schedule ahead of time after every appointment. The products they sell are amazing and reasonably priced. If you want a complimentary glass of wine, cup of tea or French press coffee it will always be offered. The salon esthetic is inviting. Lofty ceilings with an industrial modern feel. There are eclectic touches of old and new all softened with the use of plants and tons of natural light. I find myself looking forward to my appointments for the obvious reasons but also to spend time in Melissa's chair. Over the years I can say that she has become a great friend. I look forward to our talks about literally everything under the sun and it is also a plus that she gives one heck of a scalp massage during a hair wash. This is my longest relationship with both a stylist and a salon. I'm lucky that a friend referred me once upon a time, Bang is the best!

I moved to Fort Wayne two years ago but I love the Q Salon so much I still drive down to Indy to…read moreget my hair cut there. All of the stylists are always learning and up to date on new techniques, and it's a really positive friendly environment. My stylist Christina is amazing, at this point I basically just trust her to do whatever she thinks would look good!

I took a chance on this salon because it was close to home. I'm incredibly picky on how someone…read moredoes my hair, and was only getting it done when I went to visit family in Chicago. Well, that stopped after coming here! Jenny is my stylist and she's amazing with color! I get compliments all the time on my hair. I can't recommend this salon enough. They have been very cognizant on cleaning due to Covid. I highly recommend!