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    Strategic Support Investigations

    5.0 (1 review)
    Open 9:00 am - 8:00 pm

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    LA Intelligence

    LA Intelligence

    5.0
    (228 reviews)

    I wanted to leave a 5-star review for Brian Matthews as he is extremely kind, considerate,…read morethoughtful, and efficient in the way he converses with his customers. He responds fairly quickly and reached out to me during the weekend as well. I have conversed with other private investigators when doing research, but Brian was the one who communicated in the most empathetic and heartwarming manner (and understands the client's difficult position). All I can say is that he treats his potential clients with care like a concerned family friend and explains the pricing in a reasonable way. I will definitely be choosing him in the future.

    Very disappointed with this company's service. Paid this company $400 to serve one of my past…read moretenants. Owner says they serve 99% of all their attempts and I gave them the address of where my tenant was located and they saw the tenant but didn't serve the tenant due to their own fault. Therefore, they said they want more money to reattempt. I told them, once they serve him, I would pay more. It was their own fault for not executing and even took 2 pictures of the tenant but did not hand the serve materials so they should go back out and serve them but they didn't saying I needed to pay more when it was their fault. They said the man had greyer hair but other than that, he looked exactly like the picture I provided. They should go back out and finish the job but was lazy not to do it. Just worthless. Complete loss of money. Should have just used the Sheriff at a 10th of the cost. Don't like this company at all. I would use another company. Just stupid people that can't execute. Please stop making excuses with your response. You should take responsibility. The ID and the picture matches and it was your fault. Just own up to it. Stop making excuses!! I SUGGEST TO EVERYONE TO USE SOMEONE ELSE. THIS HAS AN OWNER THAT CANT ADMIT THEIR OWN MISTAKES AND MAKES EXCUSES. STOP PLEASE. Please do not justify yourself by saying that my comments omits important context. It is very plain and simple - YOU AND YOUR COMPANY WAS AT FAULT AND DIDN"T PAY ATTENTION TO DETAILS AND YOU JUST WANT MORE MONEY!! DON"T TRY TO JUSTIFY. I TELL IT LIKE IT IS!!! SO STOP LYING AND TRYING TO COVER YOURSELF.

    Strategic Support Investigations - privateinvestigation - Updated July 2026

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