Happy with quick response to my Monday morning call. I was repaired and back in business before…read moredinner. Didn't have to wait days like I had to do w prior service provider.

If Google allowed zero stars, that is what I would give Sean McCutcheon's Air Conditioning…read more As a business owner, I rarely leave negative reviews. I understand businesses make mistakes, but this was not one bad day. It was a prolonged series of failures, excuses and expenses that placed our home closing at risk. In November 2024, Sean McCutcheon's installed two new Bryant air-conditioning systems for $28,399. Their written proposal specifically included "permit and inspection by local municipality" and stated that a second day would be required for the inspection. Nearly two years later, while selling our home, we discovered that the permit had never been finalized and remained open. We had never been notified that an inspection was still required. The company claimed it had a note saying we were out of town when the systems were installed. That was false. I was at the house and spoke with the installer while the work was performed. The company also had my telephone number and email address. This did not explain why nobody contacted us afterward or why the permit remained unresolved for nearly two years. During the home-sale inspection process, kinked ductwork restricting airflow, significant moisture and visible organic growth in the HVAC areas--including on or around the equipment--were identified. Sean McCutcheon's had maintained the systems under its paid maintenance program. Despite repeated access to the equipment, none of these visible conditions had been documented or brought to our attention. Had we been told, we would have addressed them immediately. The company said checking the ductwork was not its responsibility and claimed its technicians had never seen the visible organic growth. Yet its proposal acknowledged that the systems would be attached to existing ductwork and stated that an estimate would be provided if duct modifications were needed. No such warning, recommendation or estimate was presented during installation or later maintenance visits. Because closing was approaching, we paid Sean McCutcheon's another $1,975 to repair the ductwork and approximately $6,000 to another company to remove and remediate the organic growth. We also hired a different company to install a whole-home dehumidification system because I would no longer allow Sean McCutcheon's to work in our home. When the municipal inspection was finally arranged, the work did not initially pass. A Sean McCutcheon's technician told me they had tried to get the prior work "grandfathered," but the inspector would not agree. Their $1,975 duct-repair invoice included commentary and theories about other conditions and possible causes that went beyond the work they were hired to perform. Because the invoice was going into our closing file, I asked for a replacement describing only the work performed. The company refused and told me changing or recreating an invoice was "impossible." As a business owner, I know businesses correct and reissue invoices every day. When I initially declined to pay until the invoice was corrected, the company contacted our real-estate attorney and stated it would not sign the affidavit needed for closing unless the $1,975 was disclosed or paid. To prevent the dispute from interfering with closing, I paid it despite objecting to the invoice's contents. At every stage, instead of taking ownership and helping solve the problem, we received another excuse, denial or deflection. Proceed with extreme caution. Independently verify that every permit has received final approval, obtain a separate evaluation of your ductwork and airflow, and inspect your attic and HVAC equipment for moisture and organic growth. Do not assume a paid maintenance program means visible problems will be identified or reported. I will never use this company again or recommend it to family, friends or anyone purchasing a major HVAC system.

Jesse came out to check out our A/C unit. Not only was he knowledgeable and efficient, but he's a…read moreveteran as well. The man is a hero and an excellent A/C tech. What more could you ask for?

I got a mailer with a deal for the annual summer checkup. I called and asked if they would come out…read moreto a small rental condo I have in Sarasota. The technician arrived, and I mentioned that the bedroom is always a few degrees warmer than the rest of the condo. He went outside, came back in a few minutes and told me that there must be a blockage in the ducting, and I needed a whole new unit, which would be 10-12K. I was astonished, because I own a number of properties, and it has never cost anywhere near that for an 800 sq ft. condo! I said I didn't want to spend that kind of money right now, and I'd jst purchase a home warranty on the property, which I had planned to do anyway. That way when the AC stopped working they would repair or replace it. He stepped outside, then came in and said his boss wanted to talk to me. The "boss" got on the phone and told me very severely that my unit needed replacing. I told him "No thank you. I don't wish to spend this amount at this time." He then said, "My technician told me that you are planning to buy a home warranty. That is insurance fraud, which I don't suggest doing in the state of Florida. EXCUSE ME?????? I told him that since the unit is functioning - if I purchase a home warranty there is no fraud taking place. This unit could run another year, 2 years, 10 years! It is not acting any differently than when I purchased the unit and had a home inspector check it out! His response was, " NO! It is broken and you need to get a new unit NOW!" When a company puts on the full court press like this, it is definitely a scam. They feel that if they scare a woman into believing them, we will buy what they are selling. I'm sure they looked up the ownership, saw it was in my name and figured they'd take advantage of a widow or single woman. I would avoid this company AT ALL COSTS!

We have been Wimpys customers for over ten years. you can read all my google reviews. all five…read morestar. yesterday Thomas Hall came and in no time fixed two troublesome toilet issues. Again I praise this company... they are the real deal!! Thanks Thomas. PS don't forget the office staff either !! Thanks Melissa!

I've had the entire A/C department at my home for multiple different reasons and all I can say is…read more"WOW" these young guys are very bright and professional

Had my annual maintenance today. Ryan was exceptional. Took off all the vents so I could clean…read morethem and put them back up. Helped attach a door that came off the track. Very professional and kind . TOP NOTCH!

New customer, Bob (service) came out, spent 45 minutes figuring out…read more electrical problem, had part on truck, did a great job; reminded me of service I used to get up north; highly recommend Cool Coast-no I am not an employee or family member. Tom N

Jacob / technician we want to just express our thankfulness…read morefor Jacob's time ,effort & commitment commitment to bring back air-conditioning to our home. He's done an excellent job in every aspect of being a knowledgeable Technician , as well as a gentleman ,very kind in helping us understand what he's accomplishing in repairing our equipment. It's a pleasure to work with a company that has excellent customer service employees.. with a so understanding of equipment and the knowledge to repair it properly. Thank you I am sure today having employees with this excellent review gives you the confidence to reward and encourage his continued employment. I pray your company also has programs to allow young people to save for their future and guidance and in doing so properly.

Rich was very knowledgeable and explained simple recommendations to reduce condensation on the…read moreunit. I highly recommend Polar Bear Heating and Cooling.

Outstanding in every aspect, incredible follow up on new install…read more Highly recommend for all your a/c needs. Andrew S.

Service was excellent. Installers were thorough and cleaned up completely. Would definitely…read morerecommend.

On Saturday 6/19/17 I awoke to my house warm and muggy! I changed the air filter and messed around…read morewith the thermostat but got nothing to work. After looking at the reviews I called Green Cooling Solutions. They advertise not sending someone over who is paid by commission and I felt like if anybody, I could trust them. In the past I had a shotty company that said I needed a new system, which I did not. I got a text message from their system when they were one their way. When they arrived, I had the best experience! Daniel came in my home and knew what was wrong within just a few minutes. He cleaned some pipe out and my air was on again! He cleaned up, went over a few things I should look for in the future and emailed me the receipt from his tablet. Very professional. I would recommend this company to everyone. 11/27/2018 UPDATE: Heat went out and GCS showed up quickly and were again extremely professional. I am thoroughly impressed with their phone staff as well as the service guys they have sent to our home! A very trustworthy company that doesn't sell you stuff you don't need.

Ryan Smull arrived promptly to replace failed TXV metering device. I highly recommend GCS for…read moretheir quality work, reasonable pricing, and experienced technicians. I'm looking forward to using this company in the future for all my AC needs.

I highly recommend this company for your HVAC needs. A neighbor recommended All American Heating…read moreand Cooling, as they have used them for years and were very happy with the service. This neighbor is particular with who works on their home, so they only recommend great contractors. We are so happy we called them. We have had few unsolved mysteries with our HVAC over the last year, and have spent thousands with another HVAC contractor attempting to get to the bottom of it all. All American listened when I called, perhaps skeptical at first since it sounded like I had quite a few issues, but they scheduled me right away, sent a tenured tech out, he went through all of the issues with me again, was kind to my dogs, was quick to figure things out, explained what was going on in easy terms, and got things fixed. We did not even have major issues, it was a simple fix I wish we had known about long ago, so we appreciate their honesty. To top it off, they were unbelievably fair with their pricing. We will be using them going forward for all HVAC needs and highly recommend them!

Rip-off. The WWW.ALLAMERICANHC charged for 30 min work to replace blower motor ECM module ( not…read moremotor, few screws and cords to connect ) 780$ ! When i asked how much they charge per hour, they said that this minumal "flat fee". There's no indication of any FLAT FEE on WWW.ALLAMERICANHC.COM website. Service part ( X13 FM19 ECM ) price is 100-160$, so they charged near 600$ for 30 minutes labor ! Do not suggest them. October 2023.