The Absolute worst in planning or needing assistance with any house project, does not give updates…read moreof cancelling till past the hour, claims to have tech's and creates an appointment but does not have tech's and offers a commitment and guaranteed tech after the scheduled service date that never happens

Alexis was great! He called ahead of time to confirm our appointment time - which I appreciate. He…read morewas polite, made sure that we were involved in the positioning on the mounting process, asked us for feedback, etc. He went over and above and would highly recommend him to anyone needing TV mounting. Great experience and will use Hello Tech again. 5 out of 5 stars for Alexis

I've been a customer of Bekins for quite a while, and the last trip in was to get a new washer and…read moredryer. I have a tight fit, so I brought in the dimensions. I was told there were two options, I picked one, and when they came for delivery, the dryer did not fit. The installers recommendation was to go back to the hard angled exhaust vent, which he stated clogged very easily. So between either having the closet doors closed and having a mismatch set, or leaving the doors open and having a matched set, I chose the previous. I ended up paying an additional $966 for the new dryer, which they said would fit, which indeed did not fit, again, this time the installer said I should cut into the drywall and move my dryer vent. I ended up asking for the old dryer back, the doors don't close but I have a match set, and I did get a refund of a $966.

another disappointing trip to Bekins. Came in to replace our microwave, we did have a challenging…read moresituation, small space for a built in, old house, was told they did not offer a microwave and trim kit that would fit our space, they shot down my idea of buying a microwave the same size as old one, and using existing trim kit, told me not possible, and there was nothing they could do for me, So I went to Home Depot and did just that. Bought a microwave the same size and installed the old trim kit, it fits perfect and looks great. I feel like if they really wanted to, they could have made me a happy customer.