I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

Avner and his team are very professional. He came quickly to provide a quote to install camera and…read moreintercom, while I change a few things back and forth, he was very patient and adjusted the quote multiple times and provided advice on what is best for our purpose. He also arrange for installation quickly. The team showed up as he said first thing in the morning and worked until 4pm in the afternoon. The wires were run neatly, the team knew what they were doing. So far I am pleased and glad I chose Avner.

Security Camera NY was the first company to contact me on my latest quest (I've been researching…read morefor 4 months) for a security camera installation. Grace (who answered the phone) was very knowledgeable about what I wanted and arranged an appointment at my convenience. Avner came to survey the areas I wanted for camera installation. He answered all my questions in a professional and experienced manner. He described what options I had in terms of wiring and recommended the best area(s) to place the security monitor. Avner was also the first person who provided a quick written estimate that included the brand name of the merchandise he was planning to use. Grace called later to inquire if I had any more questions about the installation. The price quoted was affordable and within the range I had been quoted by other companies. Based on the quality of customer service I had received thus far, I hired them to complete the job. Avner and Hugo exceeded my expectations on the day of service. Hugo worked tirelessly all day to install the required wiring and cameras. It was very important to me that the wires would not be all over the place as I had seen on many security cameras' websites. Hugo DID NOT disappoint. He surveyed the areas where the cameras were to be placed, and contemplated the best way to install them with a minimal use of wires and be inconspicuous. Avner connected the monitor to the DVR and explained its use in layman's terms. Hugo was very accommodating and would not leave until we were 100 % satisfied with the installation. Moreover, the cameras that were installed provided a clear crisp picture. I find the Security Camera NY was very efficient and thorough from the initial contact to the completion of the job. A year's warranty on labor and parts, free training and support is included in the price. The installation includes a connection to Internet they may be remotely viewed from any PC and any smartphone. I would strongly recommend you hire them. You can't do any better than Security Camera NY.

Long over due! Christian was great. Super professional and helped me out in a bind. Highly…read morerecommended!

I contracted CMD Technology for a security system for my business. The owner 'Chris' was extremely…read moreprofessional and gave me a few options with cost breakdowns and timeframes to complete the work. I was satisfied with the overall outcome of the security system. The project was completed on time and on budget! I will definitely be a repeated customer when upgrading my home security & entertainment systems.

Review for Optimal Lock & Security…read more I scheduled service with this company and received conflicting information from different staff members. Initially, Johnny told me they could not come today, but then his partner called shortly after and said they could. I scheduled for between 1:30 and 2:00 pm, but at 2:00 I was told they'd be an hour late. I didn't get another update until almost 3:30, when they called to reschedule. It seems like the company is not well-coordinated, and I ended up having to look elsewhere for help. I hope they improve their internal communication and reliability for future customers.

Everything went amazingly well. The locksmith arrived at my business within minutes and changed a…read morenumber of locks for me. The prices are incredibly reasonable, and the customer service is top-notch. Would definitely recommend without reservation.

I was changing the battery on my Ring Doorbell every month and it was really a nuisance. I contact…read moreSolomon's Security and spoke to William about connecting my Ring Doorbell to my electricity outlet. He came that very same day and was professional, efficient and very pleasant to work with. He connected the wire on my Ring Doorbell to my electrical outlet and taped the wire very neatly along the ceiling. It is now intertwined with my cable wire and you can not even see it. Also, he was very neat and careful not to make a mess. Nothing was left on the floor when he left. I now have a strong signal on my Ring Doorbell and my monthly routine of changing the battery will soon become a memory. Thank You, William for doing a great job!!!!!!!!!!!! Maria I New York

Mr. William Paez of Solomon's Security Solutions was exceptional. He provided professional and…read moreprompt service. He took the time to visit my residence and provide me with a reasonable cost for my security camera upgrade. From the outset of meeting Mr. Paez, he exudes a knowledgeable and professional presence. Throughout the upgrade process, Mr. Paez kept me abreast of my alternatives and listened to my concerns. On the day of installation, he arrived on time and began to work immediately, and at the conclusion, I was beyond pleased with the outcome. My residence was left organized and clean as he found it, and he took the time to explain the features of this new system. Furthermore, he reassured me that if I should encounter any issues, I should not hesitate to contact him. In addition, as a side note, as he installed my system, a neighbor remarked on how professional the work looked. I would have no reservations about highly recommending Solomon's Security Solutions for any security needs.

Let me start by saying this is the most reliable and honest security company I have ever…read moreencountered, Andre is a very stand up person, he is nice, fair, soft spoken, on time and will negotiate a very fair price, and does absolutely the best work ever, I highly recommend True Defense Solutions for all your security needs, I promise you will not be disappointed or discouraged, I was skeptical because I found this company on Yelp, best decision I ever made, now, I also have a very reliable security team for all my security needs, Thank you Andre, as you have made me and my husband true believers in honesty and integrity, it is our pleasure to have met you and used your services, I wish I could give far more than 5 stars. Thanks M & J Holland

Andre and Travis did an amazing job upgrading all nine of my cameras. They removed all the old…read morewiring and upgraded me to a digital system -- work that many others refused to take on. They were efficient, fast, and open to collaborating on wire placement. Both are extremely knowledgeable about security systems, and I'd highly recommend True Defense Solutions to anyone looking for reliable home security services. The value we received was excellent.

Karim was easy to work with, reliable and delivered a great system at a great price. He was the…read moreonly one who I met with who didn't try to over sell me. He figured out how to set up my system to my TV so I didn't need to add another screen. He also stayed and troubleshot a settings issue so that it was working perfectly. Now I have the ease of mind of security cameras as well as not over spending or feeling taken advantage of. I highly recommend working with Karim.

I had the pleasure of working with Karim throughout the scheduling and installation process…read more He was extremely thorough and an overall pleasure to work with on top of the great work that he did installing our security system. Karim went above and beyond by taking the time to explain to me why placement of certain cameras made sense in certain locations, and he also took the time to teach me how to use the system and even troubleshoot and answer my handful of questions. Overall, it was a pleasure working with Karim and I couldn't recommend him or this company enough!!!! Thank you again, Karim !!!

My first encounter was a little frustrating BUT overall the service was a 10 out 10.... Thank youread more

Ori and his team did a great job. They repaired two locks for me. They were courteous and…read moreefficient. I would definitely recommend to a friend and call them if I'm ever in the need again.

Needed help updating my current camera system, and Eddie was amazing. He came right on time,…read morequickly fixed the issue, and was able to upgrade the system without needing to replace the existing cameras. He even helped set everything up on my phone. The camera quality is crystal clear and very easy to manage. Great service, fast work, and the price was very reasonable!

I recently bought a new camera system that is so much more complicated than the WiFi ones and I…read morecannot explain how glad I was to have Eddie be able to install it for me. It was short notice but he was able to accommodate. I am seriously clueless with electronics but Eddie was able to explain everything that needed to be done in a way I understood. He assessed the house layout and came up with an amazing solution for my requests. It was like calling a friend over to help. Would definitely recommend and use his services again! Plus, he has great reviews on Yelp and Google

This is my first home security system. Researched multiple…read morealarm systems and from that figured out I wanted a wireless system with connection to call police that I did not want to install myself.I wanted to avoid the variability of franchises and wanted a centralized company responsible for everything . I also wanted a company that with time you could add more linked features like fire detectors , carbon monoxide video cameras , link it to your keypad wireless lock. From reading horrible reviews on multiple sites AFTER my purchase I was super scared I made the wrong choice. Folks talking about poor equipment, poorly trained staff, salesmen pushing expensive options inability to cancel contracts etc. So far I have no major negatives to report- system has been installed for almost a year. It was fairly easy to choose my final purchase after reviewing with sales person my home needs and security concerns. If anything sales man was trying to encourage me to get cheaper system. After choosing we solidified time for installer to come. It was difficult getting the window desired- seemed very busy but the sales staff was in contact with me by email and phone to update me on my preferred availability. Day of install installer also communicated with me multiple times to give me an accurate ETA. He explained and reviewed what I ordered before installation and cost I had been quoted. I can't recall but I believe before or after install he called sales line to verify all quotes. Definantly good I wrote down all credits I was quoted because apparently my sales guy gave me a super good deal.Install would have been quick except took forever to connect main panel to electric outlet through the wall . This is where I think it is true that installers they use are not electricians. But the installer seemed very knowledgable about what he was doing and his limits. He explained everything as he was doing it and answered all my questions.After a valiant prolonged effort he was able to install with no damage to my wall or electrical system. Since the system has been installed , we have had several false alarms. I have been impressed by the speedy Vivint response. I like they alert you via email and phone. Even if alarm is off it lets you know of movement in any alarmed door or window.They also call back up folks and only if all this fails call police. But that happens fairly quickly - about 25 minutes for police to come on our first alarm. If you respond quickly enough they can cancel police call. In NY no extra cost for police response to false alarm. When I had some panel operational issues a quick phone call for fifteen minutes was all that was needed to upload new technology updates and get it back up to speed. For $54 dollars a month, for me it's well worth it to feel secure in my home. No desire to cancel and I like you have the option to bring the security with you when you move. Minor negatives: 1.They forgot to give me when installing stickers and yard sign. When I called a few days later , they told me it would be a month for me to get these. As a major part of alarm systems working is a deterrent sign - this was a major issue. I tried to reach my installer and sales contact to try and get this resolved sooner without avail. 2. The video technology they are developing is expensive and limited.

DO NOT USE THIS COMPANY, EQUIPMENT OR SERVICE FOR SECURITY! TERRIBLE TERRIBLE SERVICE!!!!!…read moreBEWARE of this company and their crappy equipment/service. I've had this service since April 2025. 1 yr. 4 months already. I can't tell you how many times I've been on the phone with customer service or their live chat online, trying to fix the issues I've been having since I had this system hooked up from day one. The indoor camera lags, ALOT. I reboot the system and it works for just about 5 minutes and lags again. It misses events constantly. It is suppose to start recording when my doorbell starts recording. Well, it doesn't do that. It doesn't record when someone is just walking around my house. I can wake up at 3am, go get something from my kitchen, walk right passed the camera and it won't record a single movement. Not safe at all!! My doorbell camera doesn't pick up until someone is standing right up on it. My Ring camera use to pick up a car driving down my street. How does this EXPENSIVE camera not pick up until the person is standing directly in front of it on my porch? Also, at night you can't even see the street with this Vivint doorbell camera. If I open the camera for a live view I can't see my car parked right in front of my house or even in my driveway. The Ring camera would be able to see my neighbor across the street two houses down, clearly. I complained about the audio on the doorbell camera. Couldn't hear anything. If someone was standing in front of it they would have to scream into it. So I had them come and replace it. The same thing is happening to the new one. Oh and I had to sign up for the $10 month insurance in case something happens to the equipment again, it's covered. Make sure you pay attention to the charges too. You pay Vivint for the service and you also have to pay Fortiva for the equipment. I had them taking automatic payments out of my checking account., Fortiva stopped taking the payments without notifying me. They should have emailed, called, or snail mailed me something saying that they stopped taking out payments. Now this is on my credit report. They also said I was eligible for a free indoor camera. Ha! $400 charged to me. They lie. I tried to cancel this service completely. Even offered to give them back the equipment. Nope, they want $1500 just to cancel the subscription. YOU DO NOT WANT TO USE THIS COMPANY FOR SECURITY!!