Fantastic turnaround time for a "clean and check"...have been with them 15 years and superb…read moreknowledge along with great customer service.

I just sent my Sony A7R V, Sony FE 2.8/16-35 GM II lens and Sony FE 4.5-5.6/100-400 GM OSS100-4…read morelens back to Sony for service. This is fairly new high end gear. They did a beautiful job. Everything came back looking just like it came out of the box when I purchased these items. The folks at Precision were very good about communication. I knew every step of the way what was happening by way of their emails and phone calls. They also checked all of my equipment for any software upgrades that might have been available. Turn around was very quick. From my experience I would highly recommend Precision Camera for your service needs.

Avoid Hockmeyer. A horrible company for customers and school districts, and I have heard a horrible…read moreemployer. I witnessed a potential sexual assault on a student by one of their photographers. I was a substitute teacher on photo day in Georgetown. Their sales staff is incompetent and abusive. They are destroying themselves! They've lost many accounts and last year 9 key staff members quit! This year was no different. Avoid this company. My child has had bad dealings with them, they refused to fix his photos.

I don't know how this studio keeps getting bids/jobs to photograph kids at school! My 1st grader…read morehas had 2 school photos taken by Hockmeyer and this is the 2nd year in a row that the photos are bad. The photographer clearly does not care how the photos turn out. My child is quite photogenic, but sometimes you need to coax a smile from her. Any professional photographer who deals with children know this and are prepared to work with kids to achieve the best result. They didn't bother, it's as if they just sit the child down, say smile and snap...never caring what the end result may be. With the convenience and instant gratification of digital cameras and a few pushes of a button, a person can quickly review the photo that was just taken and determine if it's worthy or not to keep! The same can be done in this environment. That said, if they photos that wind up printed and distributed are the best of the ones they took, then this studio ought to re-evaluate their business. In my 1st year dealing with them, I had my child do a retake, the result was actually worse than the original. I called the customer help line making the request that they insert her original photo into the class composite photo. I was assured very nicely and assuredly that they could accommodate my request. In the end, that didn't happen. Lastly, prints made my child look orange, as if she had on faux spray tan! Ugh!!! They tried correcting the color but it was never quite right. All in all, I just feel like this company does not care one bit about the kids and parents they serve! I've heard MANY similar complaints and sentiments from other parents.

Just went again, convenient and comfortable. Very close to home abd have many times to choose fromread more

Trying to get a hold of someone there is 1,000% Impossible. Also the talking in the theater itself…read moreis worse here than anywhere else I've been. On the positive the concessions are always stocked, except the hot stuff sometimes, and the restrooms are clean.

I had also gotten the package that allows Classic to complete my videos and that I would have a…read morefree photo album. On the website, it advises that the customer will have a say in how both of these are completed. While the quality of the photos are great, the way the wedding album was completed was not to my taste. The layout of the photo's were jumbled and they were in a strange order to me. Altho classic has an editing tool, it only allows me to re-size the photos , where I would rather delete them, select my own, and create my own layout. It's not intuitive nor easy to do. And, it has stopped me from ordering the album for myself and for my parents, because I really dislike how it is. Also, my highlight reel, full length, video, were done to a high quality. But my issue is with the music. It was done in a style that does not match my fiance and my tastes. And good music has defined a large portion of our relationship as well as was a major highlight for our wedding. Classic advised on the website that you could have a say in the music but I was never asked, prior to the video being completed. The music reminds me of a commercial jingle. And while three songs were blended together well, my fiancé and I prefer music that matches Neo Soul (Ex: Chrisette Michelle), Classic R&B (Ex: Brian Mcknight) , and Caribbean Soca (Ex: Kes and the band) as my family is from Trinidad & Tobago. When I reached out to classic, they did provide me with the site they get their music from. However, the majority of the music seems to be a fit for one demographic and is not very diverse. The few songs that are R&B and recognizable are old and still did not seem like a good fit. Also, you have to pay an additional amount of money to select certain songs as well. While I love the videos themselves, the music has made me hesitant to share it with family and friends because it does not fit my fiancé and I's personality at all. While I have been highly satisfied by the vendors and most of Classic's other's services. But in these areas where I thought there would be more selections and where I would be allowed to have more of a choice, things have fallen short of my expectations. I may have paid someone more to get what I wanted, had I known this. It has added extra work, and stress to me that I was hoping I would not have had to do, especially after doing so much work to plan my wedding. I may be creating my own album through another vendor, but that will be an additional costs and perhaps not as high of a quality as the one I have from Classic. I'm not sure what other resolution I can find for the music on our videos, that would not cost and arm and a leg to have someone else resolve as well.

They do not pay their photographers. They make photographers do 90% of the work anyway and then…read moregive them a fraction of what they are owed after months of nagging them. Do everyone a favor and go find a local photographer/dj/videographer. Stay as far away from this company as possible, no matter how good of a package they offer you.