Ups apparently dropped of my package here because I wasn't home and I've been to "next level" twice…read moreand no one ever shows up! I showed up at 920 because website shows they open at 930. Well i showed up and it turns out they open at 10. Its 10:22 now and no one is here! I think its so unprofessional, people have to go to work. Another gentleman man here as well and was very upset

Just had my iPhone 6S Plus screen and battery replaced and they have done an excellent job. This…read morewas the first time I used them for repairs and I am glad I decided to give them a try. Really great pricing as well, can't beat it. Not to mention they are very helpful and the store looks great. Thank you!

Great service went in on Sunday my husband shattered his phone completely. They were able fix it…read morefor a good price. Compared to other repair shops that charge arm & leg just for a screen change. The place is inside a building easy to find.

I went to get my battery replace and I was charged only $65. The service was amazing, and they took…read morecare of it very fast. The technician also cleaned my speakers and fixed my charging port for free. I would definitely recommend this business.

Reliable phone service, I have bad luck with my phones! Price is reasonable with a short wait time…read moreof no more than 45 minutes. iPhone X screen fixed for 80$.

I have never wanted to give a business 0 stars, until now. I called on Saturday and let them know…read moremy Google Pixel 6 Pro screen needed to be replaced and asked if that was something they could do. I got my quote and was told my new screen would arrive Tuesday and they would be able to replace it. I went in to give them the deposit, only for them to call me later that day and say the quote they gave me was wrong. The new quote was 20% more and they would need an additional deposit. I decided to let this go since there were so many great reviews and mistakes happen. Tuesday comes and they let me know the new screen hadn't arrived and that it should be in Thursday. Fine, I already paid the deposit and it was only two days more. The screen arrives and I drop my phone off for the replacement. I was told I could come back in 2 hrs, which I did, but they needed an additional 30 mins. I waited in my car for 30 mins before the guy came out and said the new screen had a defect and he needed more time to work on it. He let me know that the defect may not be something he could fix, but by then, he had already opened my phone and messed it up. My only options were to let him keep working on it or leave with a phone worse off than what I left them with. So I hoped he could fix it, but he was unable to. They offered to reorder the part and to come back Tuesday, but I declined. I was willing to pay the more expensive quote because I appreciate great service, which all these reviews indidcated they had. But that didn't seem to be the case after all the hassle. My phone left Byte Me Wireless worse off than it arrived. I understand the defective screen and the late shipping was out of their control, but those issues combined with the wrong quote and the additional wait time made this a horrible experience.

Customer service was great and prompt. He answered my questions, and made the screen replacement…read morequick and simple. Price is also reasonable and competitive to others in the area. Will be going to this store in the future.

Good prices for repairs Fast and responsible for the work…read moredone He fixes all kind of cells

Horrible customer service They will take your money and…read morenever process your payment they also like to charger customers extra money for no reason..stay away for this place ..they are total theft..

TERRIBLE CUSTOMER AND RACIST i want to first mention how…read morewhen i went it originally to fix a phone, i explained to the owner i had no clue what was wrong and he could please help. We waited nearby about and hour as he said. Then went back in and phone was not ready, he was still fixing it and needed to close. anyway, prior to that he said that it was $100 flat. Never did he mention a difference with paying cash or card. So when i paid it was additional $13 -OK NO BIGGIE however i would have appreciated CLEAR COMMUNICATION prior. MOVING FORWARD --- I referred a family member of mine over to him (because of his "good review") to go get his Tablet fixed -- keep in mind we are going to this "PROFESSIONAL" for his help. So my fam member stated that he was given a date and time to return in which later he did. Come to find out, it was nowhere near fixed. He wasn't even present during that moment. So my Fam member stated "Why was there no communication on his end"? Apparently, the owner took it HARSHLY and ran back to the facility and started yelling at my fam member that " YOU MEXICANS , BLAH BLAH BLAH" All my fam member said was the truth, why was he not communicating and setting dates when not ready? My fam member had to calm the owner down. He's not a confrontational person. Then after, my fam member told the owner he's only asking for him to be informed that it isn't ready so he wont waste his time driving to the location. Shortly after they agreed to leave it a few more days to get it fixed. We let an additional day pass by since we had not heard or received confirmation it was ready ..... then still nothing and upon arrival- ITS NOT WORKING :( so then the owner is getting upset and says that my fam member should have KNOWN what was wrong with the tablet. LIKE HELLOOO, you are the professional sir. You were informed prior to leaving the tablet. He told my fam member how it would cost about $600 and my fam member explained to him had he known then he wouldn't have left it in the 1st place. He kept it for about a month with no solution to it. It was brought back home and still not working. Time and money wasted with a bad experience. One thing about working in professional settings and owning businesses if s that you must have good customer service and there was also NO REASON to yell out anything about RACES. He was completely in the wrong and i feel so bad for referring anyone there. ABSOLUTELY NEVER AGAIN GOING NOR SENDING ANYONE THERE. Sir, please be more respectful.

10/25/19 AFTER MY REVIEW I AM CURRENTLY BEING HARASSED BY THE OWNER I HAVE RECEIVED NUMEROUS…read moreMESSAGES IN MY INBOX!!!!!! I posted my review the owner said it's impossible that what you say even happened because we have been closed for a week. Not true!!! So I posted the receipt showing obviously I was there in that day and time. Then owner claims that they didn't get paid for services other location was paid instead. But since we paid in CASH to the owner that now all a sudden he remembers me now through looking at surveillance obviously missed the cash transaction part unless he's giving his cash to the other location. They claim each location is independently owned and operated which may be true but like I stated- I took the phone to LABrea location and a worker himself told me one hour wait time and then took the phone to the Regent location. At the Regent location is where He fixed the phone and The cash transaction was done. In all my years of Yelping I have never been harassed like this in my inbox it started yesterday even after I told him to stop messaging me I still woke up to messages. 10/24/19 UPDATE FACTS!!!!!!!!Update since I was asked to remove comment and I'm not removing anything.Let me clarify this is for a Review for Services Saturday October 19, 2019. I have receipt to prove it. You need to look at your security cameras On that day around 1 pm. Phone was Dropped off at LaBrea at 11 am location and picked up at 214 Regent Location around 1:15pm. Since you are looking for an invoice as I stated we brought my brothers phone in Last name -Johnson. Check Your records invoices or whatever. This is an actual factual yelp review by a customer (myself) staying the service I received on this day. Ok I was in LA and my brother needed to get His phone fixed and we Found the first location driving down LaBrea. So let me list the problems: 1- Parked in front walked to door nobody there, we walked back to car started it up and a man comes out asking how he can help us and my brother left his phone there and they said it would be an hour To Fix it ok no problem. 2- We go after about an Hour and a half Just knowing the phone would be ready and we walk in to get the phone and the man says-"Oh we had to send the phone to our other location so You need to Go over there to pick it up. So now I need to drive some place Else. At this point we are irritated but ok the phone should Be ready, right??? 3- wrong !!! When we walked in the phone was on the counter still all Cracked up. The man at the new location hadn't even started on it. So now we have another hour wait. We were super irritated at this point. But they got two stars because they did good work but they need better communication and to make sure they work on peoples phones in a timely manner at the original location or at least give the customer an option or a heads up. Needless to say I won't be going back there again.

I went to this store to fix my iPhone X screen , it was horrible cracked and I thought it never…read morewill work . But guys helped me . And I got my phone back in 30 min , looks like new . Thank you . Definitely recommend.

I would leave this company 0 stars if I could. I called them June 2021. Yes it's been almost a year…read moreI have been dealing with them. I asked if the could replace a red magic screen. They said yes. I had the phone dropped off. Months go by and they finally get the screen replaced. I had to track them down. Calling what seemed like 100s of times. Eventually they started blocking my numbers. True pos company. Stopped responding to my text. Had to switch numbers yet again to get through. Finally! Literally! Finally! I got the phone back months later screen was fixed. It took so long I bought another red magic phone, so I gave that phone to my wife. When she picked up the phone I was not in town. She called me and is complaining that the phone won't charge. I just put my hands on my head and said this can't be happening. She calls them and finally they respond. Like the true pos company they are. Tell her to bring the phone back in. I'm like no we need to file a suit against them. This is ridiculous. But she went ahead and gave them the phone back. This was in October ish. I still have not gotten the phone back. It's March of 2022. We go to their shop it's closed. No more answering phone calls or text since November. As of today we gathering all the evidence we have against them to start a lawsuit. Please do not use this company for red magic phones. I wouldn't use them at all regardless. I guess we'll have our day in court. All this over a 500 dollar phone. All I can do is shake my head. Hope they end up paying for the court fees as well. The pic is from the last time I had contact with them.

Great service! The technician, Jairo, is very honest and helpful. He tries his best and works as an…read moreengineer to find the best possible ways to fix whatever problem you have. I trusted them with my I phone 8 plus that was shut off, and broken from the inside and out. They still managed to revive it to completely brand new conditions as if nothing happened to it. I was very pleased with the outcome, since the price was cheap considering all the work done. The service was good and the overall job was completed. Well done, I definitely recommend this place.

Rude staff. Don't come here ever. Asking for something. The…read morestaff took money and give you something else you did not want to get. Then she said she couldn't do anything. Just called customer service. Very bad!! Scammer!!