Avoid this practice if you have some hesitation with the vaccine schedule or want to spread out your child's vaccines so that you will know what they are reacting to. I was bullied by Dr. Brown into vaccinating my baby the day after she was born premature. I made it very clear to Dr. Brown that I did not want my child vaccinated a day after birth because she was born three 1/2 weeks early and was jaundice. He brought in a medical student and they took turns telling me why I was wrong, that I was putting my child in danger, and wouldn't leave the room until I agreed. I will never forget it as It was one of the most traumatic days of my life. Think twice about this practice if you have any hesitation. Thankfully, we found a wonderful practice that was kind, compassionate, and willing to listen to us. There are providers out there, you just have to find them. read more

Dr Brown is the doctor for both our babies and he is great. We came to him after having a horrible experience with another well known pediatric clinic. He is the BEST and is always ready to answer our questions and concerns. He genuinely seems to enjoy his job and loves to take care of children. We expect our kids to be his patients for as long as possible. Thank you for everything Dr. Brown. I see reviews of horrible staff but we have generally had really good experience. Shout out to Izella, she is so pleasant to interact with. read more

Dr. Brown and his team are amazing! As a first-time mom, I can't tell you how much peace of mind it gives me to have a pediatrician who is so responsive, caring, and knowledgeable. Scheduling a same-day appointment? No problem. Getting a quick answer to a question? Super easy. Every visit, Dr. Brown takes the time to listen and make sure we feel heard. If you're looking for a fantastic pediatrician, look no further--I can't recommend him enough! read more

The good: 1. Dr. Brown is great - efficient and data driven. Tells you everything you need to know. The bad: 1. The office staff are really incompetent and sometimes rude. 2. Dr. Starr seemed to be great, but she turned out to be the worst doctor on staff. She's simply talkative and takes extra time with you which makes her appear to be great. My son kept getting viruses back to back during a month stretch. Dr. Brown assured us that it's due to this weakened immune system which prompted him to catch another one. We had his 1 yr check up with Dr. Starr so we thought we should take advantage of the appointment to get him checked out since he was running a fever and we were worried of course. When we came the front receptionist took our temp and showed at a whopping 94 degrees. We laughed and said yeah thats not right. She didn't say anything and we went to our room. When we got in the room and DR. Starr came we let her know hes sick again and has a fever. She immediately started treating him as if hes some disease infested criminal. That we should have not come in the morning as their policy is to have sick kids come in the afternoons. She asked twice if the receptionist got his temperature as if its our fault for the incompetent staff. She rushed through the visit and would barely touch him. We asked for some Tylenol and they took 10 minutes to even come to administer it. She urged him to get covid tested even though he does not go to day care and is being taken care of by my mom. None of us showed any covid symptoms. Further more, they have no in house testing. Zero. If you want to get blood taken - you go to the hospital. If you want a covid test - you go to the drive through (which would have been 2 days later). They cannot offer you anything in there. We quickly changed to Northwestern Children Practice. And thank god we did! They have rapid covid testing, they have a separate entrance for sick kids, they don't treat you like you're a disease ridden rodent for showing up. They actually fulfill their duty as a doctor and take care of their patients with care. My son didn't have covid. He simply had another virus going around. The new DR was patient and made sure to run any testing he could and this was all done in house. One thing to also note, every-time he ran a fever Streeterville Pediatrics kept encouraging us to stay home and theres no reason to come in. Northwestern Children's practice encourage you to come in to get them checked out. Having a sick child and your DR telling you don't bother makes you wonder why are you even my DR then? Why am I paying you? Long story short, I'd avoid going to this practice as it'll give you more headaches than not. We often debated leaving due to the incompetent staff but we liked Dr. Brown. We're happy Dr. Starr showed us her true colors to finally make the jump. read more

Excellent pediatricians! Great office. Everyone is very friendly, and my daughters are able to now be the primary participants in their own care. read more

Terrible billing practices! They double bill you and then are not responsive to changing their billing practices!!!!! Terrible service and the doctors are so so too! read more

I had an follow appointment with Dr Star for my newborn, I wanted to continue with her because she is a great doctor although long distance is from my house, but her front desk is completely rude and not helpful at all, I called 40min before to tell that it was a lot of traffic (car crash in the highway). I live pretty far from medical office, I wanted to let her know that I was on the way but, the only way to communicate with them, it was through voicemail, it took me more than 1 hour driving for nothing, I lost my time when I went there, the lady in front desk told me I lost my appointment.. if I knew it through phone call or other way, I could save my time!! So disappointed!! I will change of pediatrician for your rude front desk read more

Dr. McCabe took care of our 3 kids from birth until about age 6 when we moved. We loved our time at the practice and the ease of care from delivery at Prentice and proximity to the area. Our kids loved going down to that area for check ups. Dr. McCabe was calm and always helpful! She put a smile on our kids faces. And we had a great experience with the full practice when we needed it and the friendly staff. read more

A wonderful practice, great doctors who are professional, understanding and very helpful. The staff is also kind and sweet. So happy we have picked Dr. Brown's team as our pediatrician. read more

My daughter just turned 16 and within the last week she had her annual check up. She has never giving me a hard time to go to the doctor. She has a very good relationship with Dr. Brown who has been her doctor since the day she was born. He is always friendly and upbeat. When I was a new Mom, Dr. Brown made it his business to explain the answers to my concerns. Although my daughter is a healthy child, I am glad we selected him and feel confident he is just a call away. read more

Dr. Brown saw our son in the hospital the day after he was born, and since then (a year and a half) he has been seeing nurse practitioner Amanda Damon. Both have been great! Dr. Brown was about as upbeat and reassuring as two bleary-eyed new parents could ask for. We started seeing Amanda shortly after because she is willing to work with a delayed vaccine schedule (NO hate messages! I said "delayed," by like two weeks) and she is great about using email for non-urgent matters -- and good grief, did I have like a million questions as a new mom! The front-desk staff has fielded a good number of those too, and they are always so patient and kind, never making you feel silly, paranoid, etc. We've only had to make a couple of "emergency" sick visits (thank goodness) but have gotten in pretty quickly. Amanda is also fairly conservative in her treatment, especially if she knows that's your preference. She has prescribed many steam baths for a chest cold that just wouldn't clear and never mocked me for my "hippie" brands of vitamins and such as other (non-pediatrician) doctors have. But that's not to say she's too lax either. When those steam baths weren't working we finally resorted to an antihistamine to dry out those lungs, and it really did help knock it out. Two reasons for 4 instead of 5 stars: 1. I did not feel entirely supported in my early days of breastfeeding (there was talk of possibly needing to supplement with formula because of very minimal weight gain early on), but let's face it, their job is to make sure babies gain enough weight. And eventually I found and followed my gut (and she didn't harass me for it) and chose to plow ahead -- and he's totally fine! And it bears mentioning that they did allow me to come in for extra weigh-ins whenever I wanted, just to make me feel better. And when I made it through a whole 14 months of nursing and pumping, Amanda's congratulations were sincere. 2. I did have one less-than-pleasant experience with a page to the on-call doctor on a holiday weekend, and I was pretty upset at the time, but I have since decided that even docs are human and maybe that doc was just having a bad day. And it's like any new relationship: everyone has to find their footing. So overall I highly recommend Streeterville Pediatrics! read more

We met Dr. Brown at a Q&A while we were expecting our first child. He is calm, compassionate, and brilliant in the pediatric field of medicine! We love this practice, the staff is great, nurses and front desk field questions all day from nervous parents, they are always helpful and kind. We love that they teach and often have students with them, sometimes this might have them behind schedule a bit but they always pop their head in and give you a ETA. I feel it is worth it, you learn so much, and I know my child is getting excellent care. I highly recommend Dr. Brown and Streeterville! Thank you. read more

Yet another 5 star review of Streeterville Pediatrics and Dr. Donald Brown. Last review was when my son was 13 and I stated he would be Dr. Browns oldest patient. Little did I know how true that's becoming-though the office is going to refer to Internal Medicine on the next visit. Multiple 5 star visits since then but compelled again to write a review. Son complained of several viral symptoms, instructed him to go to urgent care at school-said there was a 4+ hour wait and some unfavorable experiences by friends. Fast forward to today after the weekend, lightbulb popped on and said call Dr. Brown. Dr. Brown said he would call my son today after clinic, which was awesome and it was not urgent, which I expressed to Dr. Brown. My son called and said he just is off a call with him, after hours no less. Dr. Brown addressed issue and said for my son to call tomorrow if not feeling better. No visit to urgent care along with a potential long wait, conversation and diagnosis with a trusted provider and a kid who feels better......can't ask for more. Dr. Brown for the WIN again. Thank you! As always, it's not just Dr. Brown the magnificent but also the amazing Izella and his entire staff.....best pediatric team in Chicago. Going to be a sad day when the last visit occurs but he has kept our son in primo health from the day he was born, we'll take it! read more

Dr. Katie McCabe has been our son's pediatrician since he was just a week old. We are first time parents, and Dr. McCabe always gives great anticipatory guidance and puts us at ease - we always feel better after seeing her when our son is sick. She is both cautious and thorough. Her advice for getting our son to sleep through the night was a lifesaver! We've had to come in for sick appointments several times and have had no trouble getting in for a same day appointment. We've never had to wait long to be roomed or to see Dr. McCabe. The office uses MyChart, which is really convenient because we can look up his growth charts and print out his immunization records. read more

Dr. Starr WAS our Pediatrician. She is knowledgeable and patient. However, she is never in the office and we normally have to see someone else. The reason we are leaving the office is due to the rudeness and UNPROFESSIONAL office staff. After driving over two hours and stuck in traffic due to unforeseen issues, we finally arrived. We called to inform the office that we would be 10-15 minutes late and we were told it was fine. 10 minutes later we received another call from someone else saying we could not be seen. THERE IS NO GRACE PERIOD. We were in the parking garage at this point. We still went into the office and was told that we would have to wait until the nurse practitioner see four other patients before we could be seen. It was told this could be three hours later. There were no other patients in the waiting area at this point. There were three women in the reception area all giving their opinions on our situation, therefore my husband and I felt INTIMIDATED and disrespected. The office staff was unprofessional and confrontation. There are other reviews that states that the OFFICE STAFF IS RUDE. There was no one of authority in the office at this time. There were NO doctors or office manager present on this day. We were very surprised and disappointed in the treatment that we received from this office. We are truly looking for a more professional and CARING environment for our children. read more

Dr Starr is a great Pediatrician! She is knowledgeable and caring. Thank you for service, care and attention to our son!

Streeterville Pediatrics has recently been dropped from my Blue Cross Blue Shield network. No one bothered to tell me anything about it during my last visit. Even worse, they are still having misinformation on their website stating they are still in Blue Choice Preferred PPO network after over than 3 months. Surely enough I got a bill for my child's immunization which should be covered by a preventing care mandate. But because they are out of the network I am liable for over 200$ bill. Confronted they claim they just file claims with insurance. But I am pretty sure any billing department would know they been dropped from one of the major PPO networks most likely by the biggest insurance company in IL. I find this behavior completely unethical and unprofessional. read more

We first met Dr. Brown, at the referral of a friend, when I was pregnant. Our daughter is now leaving for college, and Dr. Brown has been there every step of the way! When she broke her arm (twice!), I immediately got a call from Dr. Brown (both times) after he was notified by the hospital; when she had to be sent to the ER for some serious flu-related symptoms (which we didn't know were flu-related), Dr. Brown called me repeatedly over the weekend to check on her; when we went through some significant issues, he made room in his schedule to see her that day and continuously followed up. Through all of these instances and beyond, we have always felt we had a partner along the way to ensure the best care for our daughter. And, she adores him! We love being in his presence (especially when it's just for a check up! :)) We cannot recommend him more highly and feel truly blessed to be in his care. read more

Seriously some of the rudest people i have ever spoke, they take our insurance, they have openings but they would not give us an appointment because we are not going to deliver at Prentice Northwestern. What a bunch of lunatics. Stay away from this practice this office and their doctors are useless. read more

Dr. Brown is excellent doctor with much experience. Good communicator and sympathetic!

We have been with Streeterville Pediatrcs, Dr. Donald Brown for 11 years. He is simply the BEST, we wouldn't trust anyone else with our 3 kids. We live 40 minutes away and the drive is well worth it as well as the comfort in knowing that our children are well taken care of. My kids LOVE going to see Dr. Brown! He walks in the room and my kids just light up and they can't wait to tell him all about school, sports (which he loves) and all the new things they are doing - it makes checkups/sick visits a breeze! He takes the time with them, asks THEM what's wrong and answers any of their questions as well as ours. He really makes you feel like you are his #1 priority. It doesn't stop at Dr. Brown, the ENTIRE staff is extremely knowledgeable and helpful as well, and they are wonderful with the kids. Whether you are in the office or on the phone, they try to answer your questions right away to ease your worry. One of the doctors will almost always follow up with a call to check in as well, that's amazing. The practice has been in our family for years (at least 30), that has to tell you something! Many of my relatives brought their children there and now their grandchildren are being seen by the same doctors their children were. I would like to share a couple personal stories that really made me realize how special Streeterville really is. We started out like any normal family just taking their kids for check-ups and sick visits. Then we had a life changing experience, our (at the time) 3 year old daughter was diagnosed with Leukemia. Another other doctor would have stopped there, not Dr. Brown. He was actually there to break the news to our family that our baby girl had cancer. He was just as heartbroken and devastated as we were. The time and care that he took with not only our daughter, but the rest of our family, was just above and beyond anything that I could have ever imagined. I can't even be put into words how thankful we are for him. It wasn't just Dr. Brown, but the nurses as well. Even though it has been almost 2 years, she is still in treatment and doing well, but they still ask about her and check in! Lastly, our 11 year old became a big brother for the 1st time when he was 5. While visiting his new little sister in the hospital Dr. Brown came in to do his daily check-up on the baby, he talked to Alex and asked him all about being a big brother and what he thought of his new sister and on and on... Alex felt so very special and when Dr. Brown left, Alex sat down and drew him a picture that Dr. Brown STILL has in his file, 6 years later! He brings it out and shows him everytime, along with a few other things they made along the way...it may not seem like a huge deal, but when you see your kids face light up, it just makes you melt! I can't even say enough good things about the practice! You will not be disappointed! read more

Used this practice for a year. Dr starr is a great doctor and if you have to use this practice you should see her! She is very knowledgable and listens to your concerns. The good absolutely stops there. Front desk: rude and don't listen. The other two doctors who we have seen during sick visits really had no care to see my child and seemed just like they wanted to dismiss our concerns. We saw them multiple times because dr starr was not there those days. I have a couple pediatricians (living out of state) in my family and generally for small things just talk to them for advice. I only went to see the doctors at the practice because it was concerning to my relatives and after being dismissed (and told no follow up needed) with no reason why my child was having issues I had to go to another doctor who found definite issues that should not be happening with my kid. In the end it's disappointing I won't be using dr starr but I would not want to take a chance to see the other doctors there if she was unavailable. read more

Great service and care when you need it! I needed to call the on call service on a holiday (Memorial Day) and received a return call in a couple of minutes from one of the physicians and then about 1.5 hr later received a follow up call from the main physician (Dr. Brown). As a first time mom what a relief to hear from your doctor so quickly in a moment of panic! read more

I'm a medical student who has been working with the doctors at Streeterville Pediatrics for two years, specifically with Dr. McCabe. It has been an absolutely wonderful experience. All of the physicians are extremely knowledgable and were great with all of the patients that I saw them encounter. Dr. McCabe has been an invaluable resource for me as I learn how to be a doctor, and I hope that I get a chance to return and learn more from her, as well as Dr. Brown and Dr. Starr. I trust them completely, and I know that if I had a child, I would absolutely take him or her to Streeterville Pediatrics. read more

Just an update to me previous review. Regarding the front desk issues I mentioned, I have had numerous contacts since then and all have been great. When I had specific questions it was handled appropriately and put me at ease. Please disregard my previous comments about the front desk. Everything else continues to be excellent! read more

Dr. Brown and Dr. Starr have been seeing my daughter since I had her. They are both wonderful pediatricians, everyone in the office is very nice, and super helpful. I was concerned about taking my daughter to get her ears pierced, and was relieved to see they do it at the office. Dr. Starr pierced her ears at 5 months and she barely cried. The nurses are wonderful at giving vaccinations. My daughter rarely cries when she gets her shots. Wonderful office all around!! read more

We feel fortunate to be a part of the Streeterville Pediatric family. Our son has been seeing Dr. McCabe for just over a year and she is compassionate, knowledgable, and friendly. We couldn't ask for a better care provider. Their front desk staff has also gone above and beyond getting me paperwork and records that have been needed. Highly recommended. read more

We can't say enough amazing things about Dr. Brown and the entire staff at Streeterville Pediatrics. Everyone is extremely nice, caring, and clearly loves their jobs. Dr. Brown goes above and beyond and taught us so many things when our first child was born. Our kids adore him and everyone there! They have been an invaluable part of our lives. We are moving and will truly miss seeing them. Thank you Dr. Brown!! read more

Dr. Brown is amazing. My child was born at Northwestern and I notified Dr. Brown office that I would like him to be our pediatrician. He saw our child during the hospital stay and we have seen him twice before moving to Baltimore. The support staff is friendly but the shining star is Dr. Brown. He is so energetic and loving. He really explained and spent time with us, which we loved. We are moving back, and without a doubt, will be going back to Dr. Brown read more

We are moving from the city and so sad that we will have to find a new pediatrician because it will be nearly impossible to match the great experience we had at Streeterville Pediatrics. Their staff is consistently helpful and personable, their providers--knowledgeable and friendly, and their service is exemplary. We have never had access issues. Once their phone lines went down, so their docs posted their cell phone numbers on their Facebook page. Talk about dedication! Their website is great. We have called a few times when our little one has had whatever virus is moving through town, and usually we got a description of the natural course of the virus, supportive care advice, and avoided a doctor's office visit. I cannot say enough good things!!! read more

We left this practice over a year ago for Town and Country and are so happy with our decision. Some of the Doctors at Streeterville are wonderful (Dr. Brown, Dr. Starr and Dr. Lynch - before she abruptly left the practice) but Dr. Barrows is egotistical and extremely demeaning. Also, the office wait times are atrocious at Streeterville - we always had to wait at least half an hour before being seen to a room, and then we had to wait another thirty minutes (minimum) for the doctor to show up. This can be an eternity with one or two sick kids in tow. The Streeterville front desk people were also often rude and I always felt like I had to pass a test in order to get a sick kid appointment. I have had a very positive experience at Town and Country so far...no waiting, they give you a sick appointment if you ask for one, and the doctors we've encountered are all nice. I'd steer clear of Streeterville and go to Town and Country! read more

Our son just turned two and has been a patient of Dr. Starr since he was born (this practice is one that you can select for when your baby needs to be seen by a doc shortly after being born at Prentice). I'm very pleased. Although our primary doctor is Dr. Starr, we've also seen Dr. Barrows. Both are fantastic. They are thorough and pleasant. As a first-time parent who had a lot of questions early on, I never felt rushed. The nurses are nice and the front desk staff is competent and helpful. The only frustrating thing about this practice can be the wait time. It seems like our appointments tend to run about 20-30 minutes behind. This morning we had a 10:40 appointment, got in with the nurse about 11:50, and didn't see the doctor until about 11:15. However, once she was with us, she took her time and was great with my son. The doctors are helpful about explaining what they're doing and why, and I appreciate that. Bonus, they give you a discount on parking ($10 w/ validation for up to 4-5 hours, I think), so you can have your visit and then have a trip with your kiddo to the nearby park behind the water tower! Overall, I would recommend Streeterville Pediatrics. read more

We have been going to Streeterville Pediatrics for almost 3 years. We see Amanda for most visits, but have also seen Dr. Brown, and Dr. McCabe. We really appreciate the attention given and genuine concern of the care providers. Amanda made a point to stop by the hospital to see us when our second child was born even though she wasn't at the hospital that day. The front desk staff are always friendly and informative when we call with questions. The nurses are amazing and our kids love them (even when getting shots!). We've never had any issues getting same day appointments if the kids are sick. We feel very lucky to have found Streeterville Pediatrics. read more

Dr. Brown is a wonderful physician, patient, thorough, knowledgeable, and caring. He never rushes you, always takes time to hear the whole story of an illness or just of our children's lives. When my son had a bad case of strep, Dr. Brown called us--not the other way around. When my little girl had some minor surgery, Dr. Brown stopped by the hospital to see how she was faring. He was not the surgeon, but he met with her team of doctors and made sure her records from the hospital were incorporated into her records at his office. Her treatment was seamless. Yes, the wait can be up to 30 minutes sometimes, but there is a continuity of care, doctors who know your children one visit to the next, and who are excellent physicians. We've been coming to this practice for 18+ years and sadly will soon age out. They are as good as it gets. read more

I have two kids that were seen by Dr .Brown since they were born . We recently moved out of state and we had to switch pediatrician's office . We have not been able to find anything compared to the quality of care that Dr. Brown and his entire staff provided us . A year has passed since we moved and I still call Dr. Brown to ask him questions about the kids . read more

My husband and I love Streeterville Pediatrics. They're a small practice of four doctors (Drs. Brown, Barrows, Starr, and Lynch). We chose SP before we delivered our first child (~3 years ago) because my OB recommended their practice. We started out seeing Dr. Brown, and he was awesome! He's such a warm and friendly doctor. Because his schedule was so tight, we began filling appointments with Dr. Barrows. He's great also, but you have to be a fan of his dry wit. We've also had the pleasure of seeing Drs. Lynch and Starr when Dr. Barrows was unavailable. The pediatric nurses (Izola, Mylani--i think--, and 1 more whose name I can't recall) are wonderful, and they always find ways to make my children (ages 1 and 2) feel at ease. They've been more than accommodating when we've needed to make short-notice appointments when small health concerns arose. The only criticism I have is that there is no after-hours line through-which a message can be delivered to the doctor. The line they offer is strictly for emergencies and forwarded to the on-call pediatrician for quick follow-up. Sometimes, I find it easier to leave a message for an appointment change/request than to call after 9A and speak with someone. read more