Normally We go to NWM in Streeterville for all our health needs. Doctors, nurses and social workers are very cordial, friendly and helpful, this practice doesn't not make you feel that way. Some of the nurses are very rude, specially this one in particular. She has made us feel very uncomfortable, her rudeness and just her lack of professionalism. No Darling, you are NOT doing us a favor. We are paying for those services and we have decided to go back to the main Hospital. The doctors are very profesional, no doubt about it. Also the observation tables are not clean, you can see dirt and little pieces of random garbage in the cracks of the tables. I didn't see anyone sanitizing the wait room or the surfaces that pacientes touch. Not good . read more

Northwestern Medicine Pediatrics - Reception - Pediatricians Near Me - Chicago, Illinois

I have written two reviews in my life and only when the situation is that bad. Our 4-month-old was diagnosed with covid and experienced respiratory issues. We communicated this clearly by phone and my chart messaging several times. We wanted to know if this was an urgent matter requiring immediate attention. And we could not get them to call us/call us back. This was not a routine situation with our newborn daughter. It should merit special attention and at least mild urgency by her care team to reach out to us. All we needed was one experience like this to decide that we need to seek out a new clinic and care team. The bottom is that this is not your clinic if you have a newborn (or a kid needing closely monitored medical care). They appear to be understaffed, are therefore very slow to respond, and the NM phone/web interfaces do not provide other options. read more

I could not say enough great things about Northwestern Pediatrics. After dealing with the absolute nightmare that is Weissbluth Pediatrics with our newborn (see my review there and PLEASE consider a different pediatrician for your family), we came to NP when our daughter was 2 months old. We then had two years of incredible care with Dr. Lechman! He is definitely no nonsense, as other reviews mention, but so thorough. We always had an easy experience with their desk staff, scheduling, billing, and sick visits. We moved over an hour away into the suburbs and still went for another year because I didn't want to lose our awesome pediatrician. However, sadly we had to find one closer to home and won't be back. Thank you Dr. Lechman, Dr. Martin and team for making us so comfortable having our daughter in your care- it meant the world to us!!! read more

In my 13-plus years as a parent, I've seen more than my share of pediatrician's offices. We were in three different practices before we found this one, and we're now pleased as punch. This practice has six or seven pediatricians and one nurse practitioner. You choose one doc as your kid's primary one (for the regular checkups), but when there is a problem you see whoever is available. Our doc is Dr. Paul Martin, just a sweetheart of a guy. But all the docs and nurses we've met there have been pleasant and professional. Of course the kids are never happy getting stuck with needles, but in spite of their operatic wailings, no one loses their cool. Waiting room times can get long (15-20 minutes) sometimes, but it's usually not too bad (and I get antsier than the kids do in waiting rooms). I don't let my kids play with any of the toys in there -- with the germs of sick children crawling all over them, ew. This practice has admitting privileges at Children's Memorial Hospital, which alone recommends it highly. read more

This Northwestern pediatrics office is awful! The attending doctor that saw my son after birth misdiagnosed him with a condition that delayed him getting a circumcision (and costing us more money). Then the doctor during our first office visit sent our son to the ER and an unnecessary NICU stay for three days. Lastly, our last visit where we finally saw the doctor we were referred to (Lechman) was terrible. Dr. Lechman kept making cutting comments during my visit and was extremely rushed. I found him very unfriendly. read more

FYI - If you call to reschedule an appointment there is a $50 fee, even if you are trying to reschedule for later that day or whateaver. I can understand a cancellation fee, but reschedule fee? Someone fell and bumped there head. read more

We adore Dr. Martin! He has been awesome with our 3 boys! He is so knowledgeable and has referred us to the BEST specialists! When my 2nd son was 6 months old and experiencing eczema he did a blood test and discovered he was allergic to peanuts and milk! Could you imagine if we had waited till he was 2 or 3 for the peanut butter sandwich and what would have happened! We were so grateful to him! His nurses are pretty nice too. The receptionists at the front desk are very friendly. read more

I almost don't want to write this review because I'd hate to have a harder time getting appointments there. So, here goes. I love our peds office. While pregnant, we had the hard task of picking out a pediatrician for our baby. For me, picking out a pediatrician was like going on a dating site like match.com or something like that looking for a doctor whose personality would gel with ours. When I first called, Dr. Peter Hwan was recommended to me by his nurse. We went ahead and met him. From that first meeting, we liked him and the practice. We like him for easy going and informative nature. The day after my son's birth, Dr. Hwan checked him out. He okayed us being checked out of the hospital despite the bit of jaundice that my son had. A few days later, we had the dreaded Day 3 experience where my milk hadn't come in and we had an unhappy baby on our hands. After a frantic, hormonal phone call to the peds office, we got in later that day. Dr. Hwan and his staff examined our son and suggested some formula supplementation until my milk came in. Another lactation experienced staff member spoke with us giving me suggestions to encourage milk production. They gave us lots of information we were lacking in those first, harrowing days as new parents. After this visit, our early issues were resolved thanks to their help and support. Our later visits, both well and sick, have been awesome. The staff is very helpful and our son responds happily to them. We've worked with one of the other doctors when Dr. Hwan wasn't available. She's equally nice and easy to converse and express our concerns as new parents to. The office has a mother's room which I've used a few times to feed our son before and after his appointment. It's great having this room as it shows their support of breastfeeding. Overall, I love this office. read more

I love Dr. Martin! I too came to him becasue he is Black its important for young Black boys to see Black men doing more than playing basket ball, running track and rapping to become successful. To piggy back on a previous one star comment about him he does seems like he would tell a couple of young Black boys to stay in school. So what!!! You never know even the Harvard kids sell drugs, drop out of school and harm their community. I'm sure not YOUR kids they are at the top of thier class. Well so was He is big on Flu shots they all are sometimes its important to do a good job and keep us all well. I try to see him every wellness visit I can because he makes us laugh and is full of good information for raising a boy. We have talked about his family and friends as well. He may have a had a few bad experineces with a Black families so he was cautious at first with us but we told him more about ourslves and visually you can tell we are not ignorant, he warmed up to us fast. Please go visit Dr. Martin I plan (God willing) to use him till my kids are teens and probably still call in for the grandkids too. Cheers! read more

I cannot say enough good things about Dr. Peter Lechman - he truly is an amazing pediatrician! I would easily drive 100 miles to go see this doctor, even if there was thunder, snow, hail, road closures, you get the point. We've had our fair share of pediatricians (10+ in under 5 months) and I finally feel that we've found the right one - he's understanding, listens! (believe it or not this is a really hard quality to find), hmm... 'a seasoned pediatrician' (yes, we all take that into consideration when looking for a pediatrician, but he's not too old), has a great sense of humor (yes, you need that when you have no idea what the hell is going on with your kid and you're stressed out), incredibly efficient, great advice on new parenting/newborns (forget about books, Dr. Lechman provides you with the best advice and it's tried, tested and works miracles), and just get this - he'll call you himself(!) to check-in to see how your child is when he/she is incredibly sick. But beware he is in high demand. Who cares though you'll never see me complaining about waiting an extra 15-20 minutes to see him. read more

I'm sorry but I have to say this group is not the most efficient! I went in recently with my teenager to see Dr. Chandra. Our appt was at 11:15 and we waited 20 minutes and we were not called so I walked to the reception and asked them if they forgot to call our name and then they hurried and got us in. Dr. Chandra walked in the room, disrespectfully, ignored me and started talking to my daughter, I was hoping I would finally get to meet our DR! To my dismay, she did not introduce herself nor did she bother to give me a chance to introduce myself. Aren't doctors supposed to say, Hello, I'm who ever and you must be Mrs whatever, then ask why we are here for the visit? Not really impressed! The previous dr we met was not too bad but still didn't feel like a professional, caring environment. I think they are disorganized. I think she's unclassy and needs better bedside manners and some etiquette perhaps? I think its time to see a new doctor. read more

I really really wanted to give this place a chance but they have disappointed me too many times. My daughter has received medical attention from three separate doctors and all of them rushed through the visit, they were cold and insensitive. My daughter is a teenager and each one of them rarely spoke to her to ease her in the doctor's visit. I understand she is a teenager but doctor's visit can be scary for anyone. Although my daughter has been seeing her daughter for years her doctor goes through the visit like the doctor doesn't know her. Time to find a new place. read more

Good availability of doctors for emergency check-ups. Overall cut and dry operation though. Reception and nursing staff always appear dull and tired. Be prepared to wait 30-60mins for appointments on a regular basis. Don't have your child change into examination gowns right away as per the nurse staff's instructions unless you want him/her to freeze while you wait. They don't email receipts for payments so you are better off making payments online. read more

Wow I'm really surprised to see so many horrible (not just mediocre) reviews for this location. Our son isn't even two yet but we've been overall pleased with the practice. We ended up choosing dr Chandra after meeting her at prentice hospital after delivery & found her to be conversational and easy to talk to and we've been pleased up until now. We are lucky that our child hasn't really dealt with many illnesses but the few times we have needed assistance we always got a call back within the hour from the on-call service and have been able to get next day when needed. That said, we've seen dr angle and dr hwan as well and thought they were fine to work with. Also we've always been impressed with how sweet the nurses are who handle all measurements and dreaded shots when needed - they really are always sweet ladies who probably don't get enough credit for their work. Additionally, I think the women at the reception counter are usually friendly & personable. My only gripes would be that there is still a charge for parking even after validation and I really DO hate the $35 charge for the on-call service (I mean shouldn't that be included?!) Also I don't know if it's an option that were unaware of but it would be absolutely lovely if there was some way to remind us about scheduling upcoming wellness checkups since you can only schedule one month in advance? Again, overall we have many more positive things to say about this practice and it's employees than negative read more

Let me preface this review by saying that my expectations are very high and I am frequently disappointed in most aspects of service/care in various fields. With that said, I have never once been disappointed about the care that Dr. Peter Lechman has provided for my child. Dr. Lechman has been caring for my son since birth (6 years). Dr. Lechman is a no-nonsense, straight forward, experienced doctor who is extremely intelligent and right on when it comes to treatment options and diagnoses. Let's face it, it's stressful when your child is ill and I know that I can get emotional. His approach brings your stress level down while you observe him examining your child and talking to them how I imagine he probably talks to his own children. He leaves no stone unturned and rules out "what if's". If there are different treatment options for a certain issue, he will outline what they are and not just pick one unless it's the only one. After outlining your options, he tells you which one he thinks is best based on his experience. You are there for answers, help and quality care for your child and that is what you will get. As an added bonus, we really like Dr. Lechman! He has a good sense of humor of which my husband and I really enjoy and find relatable. He's a down to earth guy that has young children as well so he gets it. He has office hours in Glenview and Lincoln Park and although I am closer to Glenview, I end up in LP if it is an urgent situation because I won't see anyone else. I would drive 50 miles to see this guy...that's how good he is and how much I trust him. The practice itself is busy but if you go to Glenview it's definitely quieter. I read negative reviews regarding wait time for this practice and I don't get it. Wouldn't you want a doctor to spend extra time with you and your child if you need it rather than run out the door? Dr's get surprises all of the time and appointments don't always go as planned (further tests/treatments,etc.). So even if he he did run a little behind occasionally (which I have only personally experienced a couple of times) he is an excellent doctor and I'll wait if I have to. I haven't had any issues with billing, the front desk or the nurses. They are always nice and efficient. Overall, thumbs up. Dr. Lechman is top notch! read more

We had two negative experiences in the first 15 months of age for our daughter. First they gave a PPD test (an injection under the skin) - which is completely not recommended anywhere. AFter a ppd test is given, you're supposed to have someone qualified read the result to see if it's positive or negative. However, they said, "check this spot in two days and return if it's raised." I just think that's completely wrong. AAP guidelines recommend a questionnaire only, and if they are high risk, only then is a ppd is warranted. So they stuck my daughter for no reason -- except probably so they could bill for it and make extra money. The second bad experience was that they gave my daughter a round of shots. Then shortly after that was done, another nurse came in and said, "are we ready for our shots?" with a tray full of syringes/needles. I said, "we just got them." Looking perplexed, she said, Oh, and walked out. Of course, then, you're wondering, did they give my daughter the right shots? Did they give her someone else's? They explained, everything is fine. She got the right shots, but we forgot to put the flag down, so the other nurse thought the shots weren't given yet. It was not confidence inspiring. We left the practice. Dr. Martin was our doctor. read more

Love this office. My oldest who is 5 see's Dr. Lechman since infancy. Dr. Lechman is attentive, patient and has great bedside manner. My other son is one and is seen by Dr. Hwan. Met him at the hospital and them saw him when Lechman was unavailable for his second visit. Liked him so much that my husband and I decided to keep Dr. Hwan for baby #2. Dr. Hwan is attentive, patient and answers all your questions. Feel fortunate to have found both of them for my kids. Great office. Not sure why parking seems to be so difficult for some of the other parents. Easy in and out with validation. Happy with the whole office. read more

Accessing the parking lot is a one star experiences. There's a school on the main floor so getting into the parking was intense. The waiting room is very cold and although had a few toys not very child friendly. We waited two hours for vaccines. It was ridiculous. We ended up paying so much for parking since it took so long. Very sloppy. I also just received a 900 bill from them for my sons vaccines. I'm sure they coded it wrong. This place is a mess. read more

This practice is pretty good. They are professional for the most part. Dr. Lechman is awesome. Big enough practice that if the child needs to be seen urgently, someone can see them Biggest complaint is that it is impossible to get a nurse or doctor on the phone. They usually call back, but if you miss the call it is a further headache. There must be a better way to handle this. If the patient misses a call back there should be a special number for them to call back on. Another thing that could be improved upon is if you call them to speak with a doctor due to an emergent situation or if they have to page the doctor, the practice wants to charge for this. I find this to be strange. That is just part of being a doctor and also just part of being a pediatrician. This is not an appropriate place to charge patients extra. If you don't want to be bothered by patients I would suggest that you do medical research in a lab where you only have to interact with a microscope. ....and further along the lines of nickel and diming patients/customers. ....Camp forms. This practice wants to charge to have these filled out. While I understand that this may take a petite amount of time, it is just bad form and not appreciated by your customers. Whoever this practice has hired to come up with these policies to squeeze their customers for dumb little fees, resulting in annoyed customers, a small increase of money, but negative yelp reviews that ultimately cost them more money than they made.....well, that person should be canned for lacking judgement. Bam. Solid and free business advice from some Yelp rando who doesn't even have a big fancy MBA. Further, the business response to this review is weak. Instead of actually addressing the stated issues publicly, they choose to publish a form letter response that addresses nothing and states that I should call them to discuss any issues. It would be better to acknowledge and address the stated issues because their lackluster response essentially insinuates that they don't really care what I have to say. It is a shame to have to ding them for these types of things when overall they provide excellent service. The staff is good. The docs and nurses have been great. It's just that their customer service and policies have room for improvement. read more

This review is for Dr. Anjali Rao only! She is the worst, unprofessional pediatrician ever. She was rude, demeaning and thoughtless. My daughter had been running a high fever for several days and I sought her opinion by making appointments and taking her to the emergency room. By the third follow up visit, I could tell she was getting annoyed with me. Dr. Rao proceeded to tell me "you must want something to be wrong with her." She also said "I do 60,000 of these a year." Being a first time parent, and not knowing what to expect, I did not expect that to come from a highly-skilled physician, especially one who works at a prestigious hospital. I told her that I'm a first time mother and I don't do 60,000 exams a year, so all I can go by is my gut, so if my GUT tells me something is wrong.. then I have to bring her in. I was offended that she would even utter such words. After I told her I don't appreciate it, she tried to back peddle and said "oh I can see her everyday she's sick." What a smart ass. I don't need to bring her in everyday she's sick! I just wanted reassurance that she was okay. I didn't want to come back and asked if she could just do her 2 year visit now. But she rudely implied she had other patients and I'd have to wait. I knew my temper would get the best and if I sat any longer I would let her have it so I left. Against my better judgement, I had no choice but to return so my daughter could get her 2 year wellbeing check. My mother felt the tension, she gave us a really disturbing look, like we had the nerve to return. But it was okay, I had in my mind that this was her last time even letting her ignorant hands touch my child... I sucked it up and pretended to be okay that 2 weeks earlier she chewed me out for being concerned with my daughter's fevers. Overall, do not waste your time with dr. Rao, she is rude, unprofessional and not what you'd expect from a pediatrician. The practice is nice but I will never let her touch my kid again, even if she's the last doctor on EARTH!!!! I've never been treated so cold and callously by a physician in my entire life. I have Multiple sclerosis and my annoy my neurologist day and night. He NEVER treats me with disregard. He continues to show empathy compassion, and never has he given me attitude. When I was hospitalized, he always comes and checks up on me and make sure I'm comfortable. This is a true definition of a physician... You'd think a pediatrician with two daughters of her own would be compassionate and caring. Nope, not this one. Stray away from her...far far away. Children are an extension of us, if she didn't treat me right, I could only imagine how she would treat my child. Update: came back for my daughter to see another physician, and dr. Rao rolled her eyes and had nothing to say, not even an apology. Very disingenuous. read more

We love Dr. Martin. We have used him for the past two and half years since our daughter was born. He is one of the few doctors we've met who keeps with current pediatric research and doesn't mind discussing it with his patients. He has excellent bedside manner and we have a great rapport with him. We would recommend him to anyone. When we are in his office we feel we have the best pediatric care in Chicago. read more

This practice is huge, and it shows in every awful way. I have had a bad experience with just about every facet of this pediatric practice. I'm not sticking around to see if they'll work out the kinks and have already switched practices. (And I am THRILLED with the new practice. They are wonderful in every way NWPG has failed). 1. The doctor. We had Dr. Hwan. He was OK, generally pleasant. He started initial visits asking first if we had questions, which I liked. He seemed very by-the-book when it comes to following the guide, but this is my first kid so I'm not really an expert on pediatricians, right? However, subsequent visits began often with him saying "we talked about XYZ last time, right?" This didn't make me feel great about how much attention he was paying to the contents of the file, or what notes he was leaving. I did not get the sense at all that he was supportive of breastfeeding, and he made no effort to explore my kid's nutrition except to tell me at 4 months that I should be feeding him cereal now. When I tried to bring up exclusive breastfeeding for the first 6 months and baby-lead weaning, he said "you know that's a fad, right?" That pretty much shut down that conversation. I let it go. But all of this crap has added up. 2. On-call service. I used this only once in my child's 7 month existence. My kid spiked a high fever on a Monday morning in early May. I called the office during regular hours to speak with a nurse around 10 AM. And then I called again at 11:30 to ask when I could expect a call, again at 12:45 to ask if I should just bring him in, and when I called for the 4th time around 2 PM, I refused to be placed on hold. The last 3 times I called I was told that all of this was due to a glitch in their new system. I finally talked to a nurse (and also someone who identified themselves as "the practice manager"). Nurse told me to call if the kid didn't pee for more than 6 hours. So I call again the next morning at 7 AM because it was 6.5 hours. I was told by the on-call service that I would be charged $35 for the phone call, and I needed to know that before I requested to speak with the doctor/nurse. What the hell choice did I have? She told me to call! The person I spoke to told me it's 8 hours without peeing before it is an emergency. This here was finally enough to tell me it was time to find another practice. 3. Release of records, records transfer. At the last visit with my son (for the emergency), I knew I wouldn't be back. I signed a HIPAA release and a request to send all of his records directly to me. I did this personally at the front desk. (In early May). After Memorial day, I called to check on the records. I was told it should take 10 business days. They didn't know why it was taking a long time. I was told they sent the request over again. I went through all of this again in the first week of June. Then the front office staff gave me the contact information for the service that copies and sends the record. Who gave me the contact information of another department that takes the requests. I signed a release consent with the new pediatrician's office, who was eventually able to get a hold of them after more than 8 weeks. Which brings me to # 3. 3. Quality of care & documentation. New pediatrician (who is WONDERFUL) very politely asked if we had decided to delay some of the vaccines for my kid or use a different schedule than the standard one. Um, NO. I gave consent at NWPG to have my son vaccinated on the regular schedule, and I have little slips of paper that indicate what my son was vaccinated for. However, the records we finally managed to get a hold of after 2 months showed that my kid is missing boosters for the Polio and Hep B vaccines. That one of the "combination" ones given to my kid didn't contain what the paper said it did, or at least what the practice billed my insurance for. WHAT. THE. FUCK. Just because I'm OK with the concept of herd immunity does NOT mean I am OK with having my son get extra shots, if NWPG gave him the vaccines and didn't document, nor am I OK AT ALL with my child's doctor telling me he's had a full set of vaccines when he has not. Other straws on the camel's back: I have had to provide my photo ID 3 separate times and watched each time as it was scanned into the "system." I have had to sign the financial consent forms at least twice, as well as practice policies. I don't know where these other scans went, but yet another frustrating piece of the bullshit puzzle. You have to arrive at least 15 minutes early to be considered "on time" for your appointment. Then you get to wait another 30 minutes past your actual scheduled time even at 9 in the morning because every time the doctors are running late. I was willing to put up with that if I thought my son were getting at least the standard of care, but clearly this is not the case with NWPG. I'm done with this place. read more

MALPRACTICE,MALPRACTICE, MALPRACTICE... Dr Hwan saw my child today who is 2 yrs old and in extreme pain sores all inside the mouth, he supposedly called in a prescription for my son to the nearest pharmacy, (down stairs in the same building) prescription still has not been called in. my son has been writhing in pain and agony for five hours and every time I call there they tell me they have sent it down but it was never sent. now its after hours and If I want to page the doctor to have him do the job that he already promised to do I have to pay a $35 fee... My next step is to sue this practice and DR Hwan in particular for the excessive pain and suffering he caused to my family and to my two year old child... read more

They make you wait for a long time despite securing appointments. They only care about ensuring they don't get sued and take all measures to protect themselves versus acknowledging the medical history and frequency of the children's medical issues and working with that. Not recommended. read more

We've been bringing our children to this practice for close to seven years now and we've had our ups and downs. It's always tough to find a pediatrician's office that you like (i.e., good location, flexible office hours, competent staff, ease of getting appointments) and then to find the right personality fit for your family among all of the doctors available. I think you just have to test and try out different people but their tight schedules make that nearly impossible to happen. Here's my experience in a nutshell: Doctors I like: Dr. Peter Hwan, Dr. Chandra-Puri, Dr. Karacic, Dr. Rao, Nurse Angle Doctors I don't trust: Dr. Norwood/Levine Doctors I don't know very well/don't have an opinion on yet: Dr. Martin, Nurse Rathnau-Minnella Doctor I wouldn't want treating my children if he was the last doctor on earth: Dr. Lechman. For all the doctors/nurses that I like, I've had very clear conversations where I felt like my concerns were being heard and we could talk over different options. When I've disagreed with the physicians, I've still felt respected. When I've asked for their own opinion, they have been very forthright. I've also generally been able to get appointments with a doctor or nurse of my choice during the day/time that I want. I appreciate that the practice has expanded to evening hours (they didn't have that when they started out). Dr. Norwood/Levine (married name) is very personable but we had to stop seeing her because of several misdiagnoses, one serious that resulted in a lengthy hospitalization and she completely missed the issue despite a hospital nurse asking her to please re-examine my child. She also told me one of my other children had a respiratory illness that would likely lead to chronic asthma. He actually had an undiagnosed sinus infection that cleared up within 48 hours of antibiotics and has never had an asthma attack EVER. So we're done with her and I caution anyone about using her for their kids. Dr. Lechman is downright rude, condescending, insensitive, arrogant, ignorant and unapologetic about his behavior. I honestly do not understand how he has a patient load. I have tried to keep an open mind because I know another mom who really likes him. But my personal experiences have all been consistently negative. My experience with the on call service has been the same as Jessica F.'s poor experience. DO NOT TRUST THE ON CALL SERVICE. In fact, don't even bother calling after office hours because it's not worth the hassle. They will tell you someone will get back to you and you never receive a return phone call. This will go on for HOURS - all night in fact if you want to play their little game of call back, hope and wait. Then they will provide excuses such as the doctor isn't responding or tell you it's a glitch due to a new system. Well apparently they have been getting new systems for the past seven years because that's always the same excuse. In fact, Prentice Women's Hospital was trying to reach one of the pediatricians through the on call service and they tried for HOURS to get a response and got a myriad of the same excuses. You know when a hospital can't get through to a doctor outside of regular hours, it's a bad on call service! One final issue: If you have a special medical needs child, they do NOT give preference to these kids for flu vaccines. Every year it's a game to play starting in late August/early September calling for flu appointments. The office seems to get their shipment much later than Walgreens, the hospital, etc. I wish the office would be more proactive about reaching out to parents of special needs kids who need to get the flu vaccine as soon as it's available. read more

We recently saw Dr Levine for our first baby's visit, and she was terrific. We made a new patient exam and were seen the same day. Our baby is small and is having trouble feeding, and she gave us great advice for breastmilk vs formula, encouragement, and suggested a lactation consultant for me. She was sweet and thorough and caring with our daughter and genuinely interested in our concerns. Very personable and professional. The staff was also great - from front desk to nurses, they were all friendly. The office space is clean, contemporary, and aesthetically pleasing. read more

We love this practice. My 2 daughters see The Nurse practitioner Catherine Angle, and we absolutely love her! She is easy to get an appointment with, and always spends as much time with you as you need. She's great with the girls and makes them feel comfortable before doing anything "scary". Definitely highly recommended :) read more

Have taken our two kids here ever since they were born, and have no complaints at all. We always see Dr. Puri who is the utmost professional, kind, knowledgeable, and even if busy to the gills, can accommodate you in an emergency situation or one of the other doctors in the practice can see you as well. Staff at the practice are also very pleasant and helpful. read more

Dr. Martin is the best. He takes so much time to explain and talk to parents. You can tell he cares. He is also seems to be on top of things before they cause big problems. He's made me a big believer in Vaccines. I love him because I'm so worried when my son is sick and he is just a wealth of information. I guess the biggest thing for me is that I trust him. That makes me follow his recommendation to the letter. read more

The staff was great and the whole process is very Timely. The location was easy to find but finding parking was crazy. But they do have a parking garage on Blackhawk and Halsted which cost $3. read more

My children seen Dr. Martin. He is the best by far! We were only with him for a few months. We are very sad that we can't be with him anymore (insurance change). In a few words, he is down to earth, he jokes and is very understanding. What I really love is that I got to see the same physician every time I went, unless it was emergency but for the most part he had a very open schedule. He is rather quickly with his appointments, we never waited more than 20 minutes in the waiting area or in the exam room. His exams were thorough and quick. He answered all the questions we had. If you want the best care go to him. read more

We carefully researched doctors before our child was born and three years later we still absolutely love Dr. Chandra - she is an AMAZING doctor (and we are not easy to please!) She is thorough, professional & extremely knowledgable which are the foundation of a good doctor. We trust her. It is clear that she is committed to staying up-to-date on research (for example, she spoke to colleagues & reviewed literature to find an answer to an obscure question that I had) which is important in a field in which the recommendations always seem to be changing. What makes her truly exceptional though is her kindness. She connects beautifully & respectfully with children. Our daughter wants to be a doctor thanks to her - and no doubt our son will soon too! Once Dr. Chandra even came back into the exam room after our appointment was already finished to check our daughter's ears with the otoscope since our daughter was so sad that the appointment (for a sore foot!) had not included it! It made her whole week! Dr. Chandra has our highest recommendation. read more

We have had a great experience with Catherine Angle, the nurse practitioner, from day one. Our son is 8 months old and she has seen him for each of his check-ups. As first-time parents Catherine has listened to any concerns we have had and has never made us feel like we were asking anything out of the ordinary. And it is much easier to get an appointment with her than any of the doctors. We usually go in first thing at 8am, so that could also be a contributing factor. She is friendly, kind, and knowledgeable and I would recommend her to any of my friends with children! In terms of the front desk, we have never had an issue, they have all been friendly. Same goes for the nurses. And luckily we haven't had to go in after hours or on weekends. read more

This is only a review of Paul Martin, my kid's doctor. He's great. I understand what he's saying and he doesn't talk down to us. He cites sources and alternatively gives his own parenting perspective - bridging the medical and the personal. There are some hiccups within the practice and occasional administrative oddities but I did not include those in the rating. read more

INITIAL EXPERIENCE: We have been going to this practice with our first child since she was born in May 2014. We originally thought we'd want Dr. Lechman because we heard he was very no-nonsense, which appealed to us. The first day in the hospital we saw Dr. Hwan. He was fine. The hospital was unable to determine my daughter's blood type initially, and he didn't really have a great explanation for that. It was a quick visit, and that's all I can say about him. The second day we had Dr. Chandra-Puri. She was /so/ sweet with our daughter and did a great job answering our questions. The morning of our discharge we saw Dr. Lechman. He didn't make eye contact with us or even look at the baby for the first 5 minutes he was in the room - he just kept looking at the computer (I get it, they have to chart, no problem), but his bedside manner just didn't improve. I cracked a joke about jaundice and John Boener. He looked at me, blinked, and said he liked J.B. Clearly our senses of humor didn't match (also, come on. I was like 36 hours postpartum. If my joke was dumb, just laugh). Anyway, we left feeling like Chandra-Puri was a better option given her bedside manner. OUR EXPERIENCE WITH CHANDRA-PURI: She's a real sweetheart, knows how to talk to parents, and clearly loves babies. She seems to remember our kid every time we come in, and is able to reference our prior discussions (probably because she looked at her notes, but she does it in a way that makes me feel good!). She's fairly mainstream (cereal at 4 months kind of mainstream) but when we said we weren't sure if we wanted to do cereal and were thinking about going straight to veggies and fruits, she was supportive and never conveyed any information in a way that made me feel like she was judging. This is our first baby, so we always have lots of questions. She never makes us feel rushed or like she has other patients to see. OUR EXPERIENCE WITHTHE PRACTICE: Like alot of other people have said, they need to work on their timeliness. We've waited up to 40 minutes to see our doctor (Chandra-Puri except for one occasion) , and when you are dealing with infants who have their own tight nap and feeding schedules, that's a pretty big deal. However, the nurses and front desk staff are always incredibly sweet and that goes far with me. The only other doctor we saw was Dr. Martin for a sick baby visit. He was so smiley and seemed really smart (he made a comment about a theory he was working on... sounded like he would be inclined to write about it, which I appreciate). I felt at ease with him, though he did feel a bit more rushed than Chandra-Puri. I've also talked to a medical assistant/NP a few times (again, first time parents, and our kid goes to day care...lots of concerns). She's always really responsive and patient in talking me through the issue of the moment. Very reassuring and helpful. I have called for sick baby appointments probably 4 times in the last 8 months. The only time I couldn't get an appointment within 24 hours was on New Years Eve. So A+ for that. Note that Dr. Chandra-Puri has a slightly irregular schedule (mostly mornings, I think), so if you'd rather go to the doc in the afternoon for your check ups, she may not be the right doctor for your family. I'm giving 4 stars because of the timeliness issue. Everything else has been great. read more

Parents, please do not take your child to Dr. Lechman. He quite actually a terrible human being. My child saw him on various occasions and each time I notice even more how snobby and arrogant and rude he was. I also found much of his advise and opinions to even be negligent. Finally I heard that he speaks very unkindly about the parents of his patients. That was enough for me to switch doctors. But never, until recently, did I know exactly the types horrific (sexist, misogynistic comments he has been known to make about mothers (ie. including their body parts!). I actually saw his words in print. I cannot tell you how disgusted I am to have hard a person like that treat my child. For those parents who actually gave him a good rating, please beware. For those who did not, you were spot on and I should have listened to you earlier. read more

Best Doctor Ever! A real gem. Espeically if you have allergy issues. I moved out of the area and I miss him. My brother is going to be in Chicago briefly starting today and I am hoping Dr Paul Martin has time to see my baby niece. Alison Fine alisonfine12@gmail.com read more

I decided to write this review because I notice that everyone has a different experience with this office. I have been a patient of Northwestern for more than thirty years and both children were born at this hospital and their original physician is Dr. Martin and meeting him for the first time in the hospital he was definitely my pediatrician choice for both children, but I notice once our insurance choice change so did many of the staff members attitudes, they were less helpful health wise to my children's needs and unfortunate, this lack of concern resulted in my son not being diagnosed early with having a developmental disability. read more

This place is nothing more than an ill run baby factory. They have way too many patients and cannot keep up. You have to pay if you cancel your child's appointment but they have no problem calling you at the last minute and cancelling your appointment after you have taken the day off from work (happened twice to me in the year we went here). Also good luck if your kid gets sick and you need to see a doctor last minute! Ain't happening! What you didn't make an appointment ahead of time knowing when your child was going to be sick!?! Also while the doctors are competent, they always seem to have a foot out the door and on to the next patient as soon as they meet your child. Finally they do not always call you back when you have a medical question about your sick child. So yes I did switch pediatricians and it was a nightmare trying to get my children's medical records from this office (6 months later I do not have the complete records). DO NOT GO HERE! read more

We've been going to Northwestern Pediatrics for 13 years with our 4 kids. I have always been able to schedule a same day appointment. They have dealt with all the typical childhood illnesses as well as a few more serious issues, and they have been very attentive to my oldest as he's become a teenager. We've seen most of the doctors and NPs and have been very satisfied. We haven't felt rushed, and wait times have been good overall. I would highly recommend this practice. read more