I missed the class window start time by 40 seconds. Literally 40 seconds and they denied me into…read morethe class I already booked. They have a 5 minute late window and I was 40 seconds late due to traffic during rush hour. After explaining that they still would not let me in. Then the front desk told me they charge their members a late fee as well.I am a member and I pay 80 dollars a month. This was my first time late ever. I already pay $80 a month, then you deny my entry to a class I pay for a booked already and then wanted to charge a late fee on top of that. Also, after cancellation of my membership the front desk then told me I would still be charge one more time for next month. Their customer service is horrible. Their goal is to not help you improve, but to get every dollar from you possible. The trainers are nice and that's about the only good thing at this place.

I used to be a member at OTF ALIANA, I hadn't been to OTF in a while so I thought I'd give it…read moreanother try at the Sugar Land since it was closer to me. I booked 4/3/23 & canceled the same day because I had a last minute business trip pop up. It was well within the timeframe to cancel without penalty. My appointment was supposed to be for 4/4/23 at 6:15 am. I checked my Amex Platinum account this afternoon and saw that they charged me $28. I called to see why I had been billed, and they said because I didn't cancel which was an absolute lie. The person that was working in the evening of April 3 did not do their job. This place needs to do a little bit better at training and customer service. The young lady that I spoke to today so that there's nothing that she could do. Orange Theory is known for this as I have many friends who are or have been members. I would try another location. I will take my business back to the Aliana location.

It clearly states, FREE intro class. I scheduled an intro class because I've recently wanted to try…read moreto push myself more fitness wise. Needless to say, you have to either pay for a membership or a one time class fee to even enter into a "FREE INTRO"class. I have a gym membership, in which the gym allowed me to have 2 FREE OF CHARGE workout days which made me fall in love with the gym and later sign up for the membership.

Kristen's Suspend 1.5 class was an excellent workout that you can adjust to your level. Great way…read moreto tone your muscles and get stronger. She provided options for modifications and "level up" moves if you wanted a bigger challenge. You need grippy socks for Club Pilates but if you don't have them, you can buy them on site Facilities were clean. They give you a disinfecting wipe at the end of class that you can use to clean your station, and there are more wipes at a dispenser if you need more.

I love working out here! It's clean, always open, and has a great selection of machines, weights,…read moreand cardio equipment.

I've been a member at lots of gyms and had lots of trainers over the years, but Kenny is hands down…read morethe best I've ever had! He really listened to my goals, and I've made gains in my late 40s (49) that I never did in my 20s. He's insanely knowledgeable! Whenever I bring up what I learned on a podcast, he already knows it. I wouldn't go anywhere else!

Im sad to report that I will no longer be a member of Hotworx. The $50/a month membership (thats…read morewith my government discount) is not worth it afterall. I enjoyed my workouts there but its become too crowded during the times I can actually visit. On three recent occasions I've booked a seat in the bike or the stretch room and someone was in the chair/seat that I booked. I figure its best that I continue my free membership elsewhere thats not crowded. I'll miss the heated rooms but grateful for my time there.

Terrible service very rude (only this location) been a member since they've ever opened in Houston!…read moreI've never had a problem till going here HIGHLY don't recommend!!!!! Just go to Sugarland.

By no means am I a yoga expert. Let alone someone that is even fit. But I did enjoy my experience…read moreat YogaSix. They are all very friendly and the class I took kicked my butt. I love businesses in the neighborhood and if we want them to be around we need to support them. I have signed on as a member and it will be in my new fitness routine. I plan on using them at least once a week and see how it goes. The class I took was not a beginner class but there was no judgement when I had to do variations of some of the poses. Glad to have this business so close to home!

i just finished a power yoga class with RoseMaryi just love her class. She helps us progress into…read moremore progressive transitions. i coordinate my Fridays to make her 11:30 class! love the studio and instructors!

Great atmosphere, cleanest gym, cool staff, updated equipment... I met so many down to earth people…read morewhile working out and shared a few laughs. I'll definitely come back. I am not the type to go to a gym and just workout especially alone but this gym made me feel comfortable. Love this gym.

NO STARS. Do not set foot in this gym !!…read more Wish I would have read the bad reviews They're so TRUE HORRIBLE TREATMENT from BEN I have never had any issues in a gym before in over 10 years I was working out (deadlifting) and had a man come in and set up to workout right behind me literally 2 feet behind me. I polity repeatedly told him he was way too close for my comfort and he would not move at all He started to get disrespectful and went and got Ben and they both together decided to get loud and disrespectful towards me Ben put his hand on me and pushed me to leave while being loud and aggressive towards me Iam literally 5 feet and Ben is 6 feet if not more I have never in my life been treated this way Whatever you do never go near this place

I highly recommend 24 Hour Fitness Katy/Bella Terra to anyone looking for a clean, well-equipped,…read moreand welcoming fitness facility. The gym is always well-maintained, and the equipment is modern, up to date, and suitable for all fitness levels. I would also like to recognize fitness coach Denise Murray for her outstanding professionalism and dedication. Denise is knowledgeable, motivating, and genuinely invested in her clients' success. Her guidance has helped me stay focused, committed to my fitness goals, and more confident in my overall health and wellness journey. The combination of a great facility and exceptional coaching makes 24 Hour Fitness Katy/Bella Terra an excellent place to work out. I highly recommend both the gym and Denise Murray to anyone seeking a positive and effective fitness experience.

For the price, this is probably the best gym in the area. It's open 24 hours, which is the best…read morepart about the facility in my opinion, because it's ideal for those who can only workout during non-traditional hours. There are numerous amenities available. These include: - A wide array of cardio machines including arc trainers, treadmills, recumbent bikes, spin bikes, stationary bikes, lateral ellipticals, ellipticals, stairmasters, AMT trainers, manual curved treadmills, two Torque tank wheeled push/pull sleds, and a traditional sled. - Free weights. Barbells, plenty of weight plates, dumbbells up to 120 lbs, kettlebells, cable stations with both 1:1 and 2:1 pulleys for lat pulldowns, seated rows, tricep extensions/pushdowns, lateral raises, and so on, and a wide selection of selectorized and plate-loaded machines with which you can target just about every muscle group. These include: smith machines, chest supported row machines, captain's chairs, decline benches, leg curls, leg extensions, a hack squat, various sorts of leg presses, ab machines, arm machines, shoulder machines, back machines, chest machines, all sorts of calf raises, and more. I believe they have exercise bands and medicine balls too. - I haven't been to the locker room and pool area much but I know that there's a pool here and I believe they might have a sauna too. It does tend to get quite crowded during the day, as most gyms like this do. This might not be ideal for those with any sort of neurodivergence or hypervigilance or sensory sensitivities. Which is why I choose to mainly go here between 11pm and 3am, as it's relatively less busy during these hours. Home gyms will forever be superior to public gyms in my opinion. I built mine during the pandemic and love it and I choose to lift weights and do calisthenics primarily in my garage. However, there is something about a large sports club/commercial gym that a garage gym can't quite replicate and that I was missing. So I decided to join this facility strictly to perform cardio. I've been thoroughly enjoying the treadmills, recumbent bikes, arc trainers, and sleds to improve my conditioning!! In conclusion, I'd recommend this gym. If this review helps a single person, then it was worth writing.

This review is not for the training, it is adequate enough. This is for cancellation of contract…read more We were told it is a two months to cancel membership. It is now going on 9 months and I am still being charged monthly. They have reimbursed me for a couple of the months and assured me it was cancelled.. Received another charge for March!! Frustrating!

Beautiful facility ran by the Mango family. They have 3 training mats and an octagon. The only GB…read morein town that I know that has a full weight room for their members to use. Classes for all levels and combat spot training options of Jiu Jitsu, Kickboxing, Boxing, MMA, and Wrestling.