Did a great job replacing the damaged felt on our table -it looks brand new. Very responsive to my…read moreinquiries prior to and during installation. Would highly recommend!

These guys we amazing! Put together my pool table and replaced the felt. They were…read moreFriendly, professional and timely. Highly recommend!

Accept the fact that my new range is defective. A known problem!…read moreSince the very first day it was delivered, it has smoked and smelled horribly. Ruined our Thanksgiving dinner. Three service calls and temperature is innacurate, even after being calibrated. The worst part is the oven continues to smoke heavily and stinks up the house and makes food inedible. This is not a mouse issue. This is a bad range. A promised call back never came. I cannot express how badly this experience has gone. I would tell others to shop elsewhere and definitely not buy a KitchenAid range! Shame on you!

I've had several friends for whom this is the go-to appliance place, so we thought we'd give it a…read moretry. We weren't greeted and had to announce what we wanted. One salesman told us to sit while he printed out what was available. We were really surprised at how much more expensive their items were than other vendors such as Lowe's, Home Depot, and Barons. Furthermore, they offered no financing incentive deals; it was pay in full for delivery. And, even more furthermore, their extended warranty was far more costly than the other companies. NO THANKS, DRACUT APPLIANCE!

Called up and explained we had Cabico cabinets in the house that are around 3 years old. The…read morecompany they were purchased through has been awful at following through on what they promised they would do with repeated calls. So after paying them over $50,000 I decided to take a different path. Called River on 12/1/21 and asked if they could help to build pull out drawers within existing cabinets. The lady I spoke to advised me to go to Home Depot with my measurements and get something there. I explained that I was looking for something that was custom made to fit the dimensions and not look like an "after market" product and she sounded beyond confused. Any business that wants to send you to Home Depot when they can make money in their own field is one I will stay clear of.

Greeted by friendly staff, the Manager was helpful and easy to work with,prices were great. The…read morecabinets arrived as scheduled, the quality was good I was Very satisfied with my experience with River cabinetry.

We cannot say enough about this amazing company. They are extremely patient and absolutely THE…read morenicest people. They are extremely knowledgeable and helpful when you are not quite sure exactly what you really want. Our stair and hallway runners came out so beautiful. Thank you Jeff, Sue and team!

This company is precisely what a local business should be. The customer service is first-rate, with…read morea great selection of high-quality rugs and carpeting. I recently bought a remnant and asked for a quick turnaround, and they were happy to do it! The team is very knowledgeable and helpful.

Matley is hands down the best spa/pool company EVER! Gary is honest, helpful, reliable, kind and…read moreso easy to work with. You cannot get better service anywhere else as far as I am concerned. We put in a radiant pool and hot tub in 2019 and they are both still in amazing condition and we couldn't be any more happy with them. Even when things need replacing or maintenance we always know were in good hands with Matley. Recently we purchased a ski condo and had problems with the hot tub that it came with. Gary drove almost 2 hours each way multiple times to try and get it fixed, when it wouldn't work he got us an even better hot tub at a very reasonable price. Again we couldn't be more happy. He was honest with us the whole time and never tried to oversell. Matley works within your budget to help accommodate your needs. If your looking for an honest, well priced and great quality I highly recommend Matley Swimming Pools and Spas, I can only give them 5 stars but if I could give them more I would!

So let me start by saying this was the BEST pool season ever! That is a HUGE statement considering…read morewe have had this pool for 15 years. I decided with Covid-19 to buy all of my pool supplies in April (the hogging of the toilet paper had me concerned). I also did not want to have to run out for anything. I contacted Matley Pool and Spa in Pepperell. They figured out actually what I would need for the entire summer. I also listened to them on a few pointers. Needless to say, I have not gone to one pool store, or had to bring my water in for testing once the entire season. We opened our pool in the middle of May, it has been crystal clear the entire summer. Prior to contacting Matley Pool and Spa, I bought my chemicals on Amazon, Namco and Walmart. I wish I had kept track over the years of the money I had spent on junk chemicals, and also the number of trips for water testing. I know for sure that I spent way less this year and we also did not have any downtime at all with our pool. Considering the hot summer we had and two young adult children working from home (constantly in the pool) that is truly unbelievable! We will be closing the pool sometime within the next two weeks, I will once again get my closing supplies from Matley Pool and Spa.

I cannot say enough good things about Heartwood Kitchens. Mike S. is knowledgeable, conscientious,…read morehonest, a clear communicator, and just does what he says he's going to do. He laid out options, prepared several designs, and handled his part of our kitchen remodel with flying colors. We are incredibly pleased. More than that, even more than a year after installation, Mike was willing to come back to examine two "soft close" cabinets that weren't closing perfectly and get them into perfect shape. "Above and beyond" is not something you normally think of with any company or contractor connected with a home remodel, but that phrase definitely applies to Heartwood Kitchens.

We would highly recommend Heartwood Kitchens. Mike was amazing to work with and helped us bring…read moreour vision to reality. The selection of cabinetry to choose from was impressive. He was upfront with pricing and stayed within our budget, with high quality cabinets.

2021 update;…read more Recently remodeled. Great little store, tons of chemicals and quality advice. Coming here for a few years now and 'chuck' has been a fixture at this store. They test water for free, not pushy about chemical sales, I've had Chuck tell me, 'your good' keep doing what you're doing. Store has just about everything you need to run, maintain and start up a pool, inground or ab Update; 2023: young man running this store is less to be desired; he solicited me to close my pool (his side hustle), he asked me to call his cell phone to only jerk me around for weeks, I had to close my pool in September. Been a 10yr customer. Never coming back. Bring back Chuck!

DO NOT GIVE THIS COMPANY YOUR TIME, MONEY & ENERGY!…read more We mistakenly used our positive experience when merely buying chemicals at the Bemister's Hudson, NH location, to decide we wanted to have our liner replaced by them as well. We were directed to the Salem location for this sale. 1. Timeline...dates of install, lack of appropriate lead time to secure water delivery, etc....this led to more expensive water due to lack of lead time. We were notified on a Friday to drain our 32,000 gallon pool ( ourselves ) and to personally secure water delivery at a specific time 3 business days later. Having already waited weeks, we did our best. 2. Wrong Liner design installed, "a simple mistake.. " per owner, Darren. Which would have been ok if there was an ounce of compassion or customer service coming from him. 3. Lawn Damage...serious damage done to lawn from van being driven on property. 4. Dangerous methods of install...one person in unsafe conditions. We personally had to watch over the lone installer to ensure his hydration, safety, etc and constantly monitor him for heat exhaustion and heat stroke. Basically working a shift for Bemisters and Pool Liner company, cleaning up vomit in the pool and monitoring for health issues. The night ended in calling 911 to have the worker safely taken to a hospital for heat related health issues. Darren was kept in the loop as the events of this evening took place. Again zero compassion or concern for the installer, he literally said "It wasn't my fault he got heat stroke" and "Well, didn't he come back after leaving the hospital the next day and get it done?" All I have to say is thank God he was with us that day. I hate to think would could have happened if he was out there alone. 5. Cost of liner...was told $1200 and it was $1300. 6. Lack of appropriate response to calls/texts throughout the ENTIRE process. First contact was just shy of a year ago. 7. Trash and old liner was left in our pool area. This liner project was quoted at over 10k after adding separate installation and water fees. Darren was quick to sell then quick to wash his hands on any responsibilities. Only in the very end did he make any attempts to remedy this situation- and even with that, his excuses are endless and his poor communication continued to the point that we just agreed to pay half the balance owed, keep the wrong liner and fix our grass ourselves instead of going through another round of chaos and losing a complete summer and being frustrated.

Fixtures Etc. has been our go-to source for quality fixtures and accessories for our kitchen and…read morebath renovation projects. We've worked with Chris and Joanna and all the staff have given us excellent customer service. I highly recommend them.