I am so disgusted and upset with Strong and Jones, the reason is my sister in February 2026 we went there because we went with other family funeral so I carried my sister there for cremation and that where it all when down so unprofessional don't care about the family or loved ones. I have made calls and was promise call back from everyone on staff no one cared enough for me to call me back tell me when my sister will be cremated or any updates. I went in April 1, paid for everything no balance was left I was told that day she will be going to be cremated that day or next, so why did Tommy (Thomas) call me April 29, telling me she have not been cremated as of yet because of documents was not complete but we went over everything so my sister have been on ice no calls until you notice she still there, I have been calling asking have she been cremated since April it took a month for ya'll notice a mistake. All there want is money, don't care about the living or the death. After weeks waiting for someone to call me I call on May 5, asking have she been cremated put me hold and said yes she ready so when was they going to call me and let me know I could come and get the ashes(never). So when I got there I was not happy. While waiting in the lobby its how caring they are and I was thinking they took that off of someone else site because Strong and Jones don't care, will not return phone calls it is so sad the way I was treated so I cannot tell any one to go to Strong and Jones. I know Mrs. Griffin will be so upset in the way her business is now so sad. The worst experience ever stay away. read more

I am truly disgusted and upset. My mother passed in April of this year. Why she request Strong and Jones, will be forever a mystery to me. My sister's and I have been hoodwinked and its terrible. Its 2 days from christmas and we have been trying to recive my mothers remains for more than 3 months. I'm not sure if Mr.Patterson regularly holds families loved ones remains hostage, what he has planned for my mothers ashes, and or why he told me that my family would pay a certain amount and that Strong & Jones would cover the remaining balance and now we're supposed to pull $1400 out of thin air when we thought it was covered... but you will not hear the end of me or my sister's until we've received my mothers ashes. read more

The family of Flymae Culberth would like to thank Strong & Jones Funeral Home for their professionalism, caring, and respectful attention they gave to the family. We would like to say a very special thanks Thomas Griffin, Jr for going above and beyond to make sure the family wishes was done in a respectful way. read more

STAY AWAY FROM Strong and Jones Funeral Home! This may appear to be a repeat of a previous negative review because I experienced almost the exact same things! This was by far the worse experience ever!! AVOID THEM AT ALL COST! VERY UNPROFESSIONAL/UNORGANIZED ...One director (owner's son, Thomas) was late to every meeting. He repeatedly made notation errors we had to correct ...Piss-Poor Prepping Skills ..The day of the viewing, the casket arrived late (driver came in 10 minutes after our 12 noon appointment time), the viewing room wasn't ready. We waited close to 30 minutes while Thomas set up the room. ..."They half ass set up the casket and floral arrangements as we walked in" ...No beautician, ended up with one of the directors (Thomas). My cousin ended up styling my mom's hair right before the public viewing! ...Gravesite service - Where is mom? ..My mother's body arrived late to the gravesite service at Tallahassee National Cemetery (assigned time slot, usually short) ..The attendants were still setting up the gravesite pavilion AFTER the service start time! ...During the reading of the resolutions, they read someone else's resolution! ...One attendant decided he wanted to try and preach, when all he was supposed to do is sing a verse of a song. This is after the officiating preacher already preached! DON'T USE Strong and Jones, "because you can't redo a funeral/burial." read more

DO NOT ENTRUST YOUR LOVED ONES to Strong and Jones Funeral Home. This was by far the worse experience ever!! They caused major devastation and emotional scars to our family, friends and loved ones. It was also a huge, painful embarrassment!! CONS: VERY UNPROFESSIONAL/UNORGANIZED ...One director (owner's son, Thomas) was said to possibly have been intoxicated while embalming my mother. Whatever he may/may not have been involved in caused him to apply too much embalming fluid and my mother's face and neck appeared all one, large size. SHE WAS UNRECOGNIZABLE to ALL! ..My mother's body arrived late to the funeral ..The attendants were inexperienced and literally had the family walk in out of sorts behind the casket ...They half ass set up the casket and floral arrangements as we walked in ...The new clothing provided was stained and the jewelry was not properly placed around her neck ...Too much makeup ...Poor Prepping/Embalming Skills ...False advertisements (state one thing and don't follow through) ...We paid for a beautician, but ended up with one of the directors/ receptionist/ funeral attendant with a brush in hand. My sister ended up styling my mom's hair/wig due to a lack of care and skills on S& J behalf. ...When confronted about these issues, S&J staff started blaming their other colleagues for the screw-ups. ...I was referred to the elder co-owner to try and resolve issues. There is NO RESOLVE, because you can't redo a funeral/burial. The damage is done and will forever be a painful and embarrassing memory. I would NOT recommend that you entrust your family members to Strong and Jones... read more

DO NOT ENTRUST YOUR LOVED ONES to Strong and Jones Funeral Home. This was by far the worse experience ever!! They caused major devastation and emotional scars to our family, friends and loved ones. It was also a huge, painful embarrassment!! CONS: VERY UNPROFESSIONAL/UNORGANIZED ...One director (owner's son, Thomas) was said to possibly have been intoxicated while embalming my mother. Whatever he may/may not have been involved in caused him to apply too much embalming fluid and my mother's face and neck appeared all one, large size. SHE WAS UNRECOGNIZABLE to ALL! ..My mother's body arrived late to the funeral ..The attendants were inexperienced and literally had the family walk in out of sorts behind the casket ...They half ass set up the casket and floral arrangements as we walked in ...The new clothing provided was stained and the jewelry was not properly placed around her neck ...Too much makeup ...Poor Prepping/Embalming Skills ...False advertisements (state one thing and don't follow through) ...We paid for a beautician, but ended up with one of the directors/ receptionist/ funeral attendant with a brush in hand. My sister ended up styling my mom's hair/wig due to a lack of care and skills on S& J behalf. ...When confronted about these issues, S&J staff started blaming their other colleagues for the screw-ups. ...I was referred to the elder co-owner to try and resolve issues. There is NO RESOLVE, because you can't redo a funeral/burial. The damage is done and will forever be a painful and embarrassing memory. I would NOT recommend that you entrust your family members to Strong and Jones... read more

I am being generous with the star. We were travelling from out of state and used Strong and Jones. The next of kin felt really attentive service until the money was sent for the cremation. Then all we got was the run around. My partner died on 4/23 and now 5/13 we still have not recieved his ashes OR death certificate. We had to do his service with-out his remains. The director Darrell Lawerence stated he died March 4 What??? ok a mistake, the call service when I called back still looking to track his remains took time to yell at someone about the dog while I was on the line. If you are looking to have your loved ones cared for after death and you live out of state and you can't ride them like a jockey PLEASE do not use this funeral home. read more