We've been taking our dogs to Dr Shepard for many years. You can tell he truly cares about them…read more The dogs don't even mind going to the vet. His staff is very nice also.

The staff are cruel. My cats had lily poisoning and needed monitoring after their emergency ER…read morevisit, and I had just gotten out of the ER that same night. When I reached out to this place at the recommendation of the vet ER, the staff did not answer the phone until call number TWELVE. They ended up requesting I come inside to talk and the tech at the desk brought in the other tech and as I tried explaining my situation, the tech kept interrupting to speak over me or "explain" what I was saying to the other tech incorrectly. Then, when I apologized for my abruptness since I had just gotten out of the ER myself and had an hour of sleep, they LAUGHED IN MY FACE. As I continued to try to explain my situation they literally had no idea what I was referring to, they were unfamiliar with networks, emergency services, or even our cats after the ER faxed them the info. They KEPT laughing at me when I asked if they knew any other vet we could see if they were unwilling to help. These people are HEARTLESS AND CRUEL. do NOT go here!

still a great place. years ago when first opened took our golden there for grooming,,, always…read morefriendly and great service and grooming,when that dog passed away spent some time away for heeling till we got another dog...rehomed a german shepherd went back to talk to the paw for grooming. again great friendly service. years pass and when our dog passed away. again we waited before thinking of yet another dog. well we are retired now and just took our new golden for his first grooming... still a great place, friendly and great service.... we make talk to the paw our grooming place of choice!!!!!!

I just picked my 9 month old Eskimo Spitz from her first grooming appointment, and couldn't be…read morehappier! The staff was great, prices were cheaper than I expected, and my pup was done within a few hours! This will be Stella's regular grooming place while we live in Morgantown!

we love this vet. i drive an hour and half to them from where i live because they are so worth itread more

This is a first rate animal shelter. The facility is very impressive as are the employees.read more

Nice looking facility near the human resort. Unfortunately they did not bathe nor trim nails as I…read morehad asked for upon checking in for a 2 night and 3 day stay. Also did not follow feeding directions to add water to dry food as greyhounds don't chew like other breeds. God thing I did daily checks. Placed a blanket on the cement floor which was very slick. Also failed to provide an elevated bowl. Reason I mention, is because I CALLED AHEAD and stated I would bring one if they didn't have one. I was assured one would be provided~ NOT! Given some excuse that another dog had chewed it up and was not available. If you knew this, then why did you insist when I called to not bother to bring mine? Definitely will not be coming back here.

My chihuhua's very first day at Daycare was at this FABULOUS place!…read more With a 2 story air balloon mascot named Bentley sitting outside the resort & spa, it's hard to miss while driving down National Pike Rd. Having just opened in May 2009, it's a smacking brand new space, so it's very clean, with polished hardwood flooring throughout, and the staff are very friendly (except when you are running late to pick up your pet, EVEN THOUGH you have informed them several times you may be 15-20 minutes late)... The daycare hours are 8am-6pm daily, and if an additional hour is required, it's at an additional cost. Makes sense! However, please note: they are not pleased if they have to stay later than 7:00pm. I do not mind shelling out for their additional services, but, although they WILL wait, they are very strict about locking up at 7:00pm...and their friendliness sizzles down a notch or two... My puppy was very comfortable with all the staff there, and seemed a happy camper when I went to pick her up! Also, I was touched that they hand crafted a hot pink name tag for her, took a photo of her, and framed it as a souvenir! Aaawww....sweetness!!! Nice added touch for going the extra mile! I love this place! If this was close to where I live, I would bring my dog here every weekend! It's very hard to take my dog elsewhere after such great service and cleanliness! My only advice: I wish they would be willing to extend their hours if needed! Like I said, I don't mind paying for the extra hours!

My pups had a great experience with their grooming. They both came back looking and smelling great!…read moreAbbie did a fantastic job. My dogs' grooming had been a little neglected by me as their groomer and my groomer and friend for 35 years had major surgery and was unable to see them. We wish her a speedy recovery, but, in the mean time, we want to thank. Abbie for doing such a great job! I wish I had a better photo to share, but these pups will not sit still!

Paige is an amazing groomer she is so calm and my 2 dogs are so relaxed…read more I would definitely recommend her.

The staff has been kind and knowledgeable. I love the fact that they take the owners health into…read moreconsideration when covid or flu is high in the area. They are knowledgeable. They answer questions and are concerned about your fur baby (pet)!

One of the best places in the state of West Virginia for everyone to take you dogs…read more Over the years they have taken care of our babies are two beautiful golden retrievers we think the staff and everyone there. Five star operation won't find a better place to bring your dog cat bird etc.

Great caring service at reasonable prices. The staff is always want to help and make you feel like…read morepart of the PawPrints family.Highly recommended

I was charged $90 for no treatment for my furry baby, after waiting an hour and a half, and the…read morevet was a no show. The place has poor cutomer service and poor time management. The receptionist checked in people who came after me and the nurse said the vet will be with you in "just a minute." An hour and a half later I asked the nurse what's going on and she said we will be with you in "just a minute." It was 6:55 p.m. just five minutes before they close. Again,I was charged $90 for no treatment for my furry baby and after wasting an hour and a half.