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    STS Truck Services

    5.0 (1 review)
    Open 7:30 am - 4:30 pm

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    6 years ago

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    Country Auto

    Country Auto

    (11 reviews)

    Nice dealership - good people, awesome cars. Staff was engaging and helpful. No one is perfect but…read morethis went well.

    Wow - I dont think I've ever had such a 180 dealing with a business. I initially wrote them a…read moreglowing review after working with Alex and Country Auto during the initial purchase process. Then the car arrived and their true colors came out. What a disaster. I chalked up the first few things to bad luck and wasnt upset. But the list kept going... 1 - The car was shipped across the country with the back window open so the white seats were filled with 2k miles of road grime. On top of that the transport company tied the car down wrong and broke some trim pieces. Ok no biggie it happens and wasnt Country Auto's fault. 2 - Then I immediately hear the suspension squeaking like an old mattress over every bump. I send them videos the next day. Takes me a week to figure out what the problem was and get it fixed. Turns out the sway bar and bushings were heavily corroded. I chalk it up to more bad luck. 3 - Then my wife says shes been seeing some white smoke out the back when getting on the highway. I go to check the oil level and find they sold the car overfilled with 2.5L of oil. Really, really not good. I have no idea the long term ramifications to the engine. 4 - Then to cap things off I find 2 of the tires have what looks like silver spray paint on them. I initially couldn't figure out why until notice the paint on those wheels starting to fade over the next few days. I realize they did some cheap refinish job on the wheels. It looks good while it's on the lot but as soon as the brakes heat up the paint fades. 5 - I then find 2lbs of dirt and road salt packed up behind the wheel well rusting out some very expensive hydraulic lines. These lines were supposed to have been thoroughly checked during a pre purchase inspection I paid Onyx to do...and obviously weren't. After that list I start to get annoyed but was still trying to be nice about it. Alex tells me hes going to talk to the owner to see what he can do since it obviously wasnt a great experience. He then blows me off for 3 weeks. When he finally calls me back he turns into the quintessential used car slick talk. He blames Onyx who serviced the car 2 months prior, and who I paid to inspect the car. So I talk to them. They of course say they didn't sell me the car, Country Auto did, and it's not their problem, it's Country Autos. They also proceed to tell me they inspected the car "as a favor to Country Auto" and "would have never sold that car from their own lot" they would have just auctioned it. WTF?? That obviously doesn't make you feel good about your purchase...or the type of cars Country Auto sells. Alex of course takes zero responsibility and tells me I "should have just bought a CPO car". Classic. Buying a used car always comes with some risks and unknowns. Thats why knowing the person you are buying from is as important as the car you are buying. I would not recommend anyone buying from Country Auto.

    STS Truck Services - trailerrepair - Updated June 2026

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