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    Stuart A Scott

    5.0 (1 review)

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    Structural engineering project consultation

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    10 months ago

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    Avalon Structural

    Avalon Structural

    4.8
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    Knowledgeable team, but very poor communication experience…read more The response I received was dismissive, overly aggressive, and unprofessional. Instead of explaining their approach constructively, they criticized other bids and ended the conversation abruptly. I'd recommend getting multiple opinions and relying on an independent structural engineer rather than taking any one contractor's claims at face value.

    Avalon Structural is a truly professional organization across the board - front office, inspectors,…read moreengineers, and on-site repair staff. If you have a foundation crack, save yourself the time and trouble and call Avalon Structural first. I got multiple estimates for my fairly extensive ~23' horizontal crack. I found there are three types of companies. The first type will do the minimum to chip out the rusted rebar, throw some fresh rebar in there, patch it up with a "band-aid", and charge you handsomely for a quick in-and-out job. The second will glance at your foundation and immediately tell you it has to be replaced, for an even more handsome price, of course. And then there is Avalon Structural. They will perform a comprehensive and highly structurally sound repair, removing all compromised material, charge a fair price, and stand behind their work with a strong warranty. If you visit their website, read the articles, and watch the videos explaining the right and wrong ways to perform foundation repairs, you will be well-equipped to choose the right company for your foundation job. Or, you can save the time and just call them. We couldn't be happier with our repair. The foundation looks great and feathers in perfectly with the undamaged foundation sections. The repair team was amazing and extremely respectful of our property. The city inspector signed off with zero issues, which speaks volumes about the quality of their work. A big thank you to Roger, MJ, and the entire Avalon Structural team!

    HC Design and Construction

    HC Design and Construction

    3.0
    (2 reviews)

    My partner and I hired HC Design and Construction originally for engineering services. When we…read morefound out that they were able to take on more projects after completion of our original we felt relieved knowing we wouldn't have to continue shopping around for an additional service provider. Humza and his team do a great job. They delivered quality work, were knowledgeable enough to make recommendations throughout the process, and we were impressed by Humza's entrepreneurial spirit and Jack-of-many-trades persona.

    For the past month, Humza has intermittently talked out of all sides of his mouth, contradicting…read morehimself and providing sketchy commentary that has delayed our project for close to a month. He doesn't appear to be phased by not doing what he says or fulfilling anything pertinent to the relatively small part he may have had for this project. The underlying theme of his inconsistent communications and mixed messaging, is akin to throwing out a bunch of fishing lines hoping to snag something with one or more them. So he arrives for an introductory visit to see the job. Then he repeatedly grouses at end of brief visit and for weeks later because he claims to usually charge for an intro appointment. But that's not what we agreed to from the onset. All he seems interested in, way late and after burning this bridge for weeks and not responding timely or at all on topic, is to recoup money for an intro appointment he agreed was no charge, then send vacuous emails off topic and complain that he's not been paid for them either. He punctuates that carnival like behavior by fixating on soliciting a large retainer ahead of some unknown level of service to follow on an hourly basis. Such an unprofessional, predatory manner of stringing along well intentioned potential property owner and some contractors. Not a good or trustworthy or professional look or experience by any measure. If I was to ever revisit this with him, which is highly unlikely, I'd be sure to charge him a retainer up front.

    Wise Builders

    Wise Builders

    4.8
    (280 reviews)

    We had an excellent experience with Daniel from Wise Builders on our kitchen remodel. From the…read moreinitial consultation through completion, their team was professional, organized, and easy to work with. Communication was clear and consistent, so we always knew what was happening and what to expect next. The craftsmanship and attention to detail really stood out -- from the cabinetry and countertops to the finishes and overall layout. The crew was respectful of our home, kept the job site clean, and stayed on schedule as much as possible. Any questions or small adjustments were handled quickly and professionally. The final result exceeded our expectations, and our kitchen looks and functions better than we imagined. We would absolutely recommend Wise Builders to anyone considering a kitchen remodel and would gladly work with them again!

    The one bathroom in our 1918 house was in serious need of an upgrade. We chose WISE because they…read morewould hold my hand through the design and build process. All prior interior work in our house had been done by handyman. I really appreciated the communication from our project manager Marc. He created a WhatsApp chat with me and the incredible designer Jocelyn. They were both consistently responsive to any of my questions or concerns -- and opened my mind to design options. Jocelyn spent time in our home, drafted plans, took me shopping, and sourced all the fixtures. From her spreadsheet I was able to find less expensive options for some items. I appreciated the input and control I had on these expenses. Since we needed to move out, I had a tight timeline for the project -- mid October until Thanksgiving. Marc and the team did their best despite City of San Jose delays with inspections. We were able to move back in before the final inspection. Every member of the team was kind and courteous. Marc also did a great job working with the window vendor that specializes in older homes. I'm rating the experience a 4.5 out of 5 for two reasons. I was disappointed that the medicine cabinet, switch plates, and hooks were initially installed unevenly (it was corrected). I expected more attention to detail. And I was disappointed in the wear & tear that happened on my wood floors as well as the overall dust in my dining room. I was warned that things would get dusty -- but didn't understand the extent and would have packed away more things. WISE offers lots of support with design -- they could also offer as part of their package a full cleaning! I offer this feedback to help others calibrate their expectations. Overall it was a positive experience. I waited several months to post this review until I returned from travel and could see how things were settling after regular use. I'm loving the new bathroom and recommend WISE.

    Stuart A Scott - structuralengineers - Updated July 2026

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