Don't let those horrible reviews prevent you from giving this place a chance!…read more I have had a great experience all 3 times I took our Frenchies here. I felt everyone was nice, professional and kind. Also, every time I was in and out efficiently. Unlike some places that make you wait and wait and wait like you have no where else to be. We will definitely be using them for now on for all our dogs!

Dr. Wade Johnson is great at diagnosis and gets right to the cause of our dogs medical needs. He's…read morereasonable in price. The staff at the front desk are friendly, helpful and responsive to us and the patients, out precious pups.

I just wanted to publicly express my appreciation to our Dr. & the entire staff at Paws and Claws…read moreVeterinary Clinic in Sanger. Since moving here a few years ago.. we were obviously worried about finding new care for the animals we came here with. We love supporting small, local type businesses, and we felt that giving this vet clinic would be a great idea. We were a little skeptical at 1st when they told us we couldn't go inside, but once they explained why.. we totally understood & okay with it. Plus they come out to update you a ton and make sure you understand everything. Which we thought was amazing as well!! Well we weren't wrong! They were exceptionally great and happy to say that we still feel the same today. We've even added on to the animal clan and Dr Shellie & her staff have been so helpful and supportive!! So, if you're looking for an amazing, patient, kind, loving Dr & staff for your fur babies (big or small).. they are the clinic for you. I promise

Dr. Wallace is an incredible veterinarian, and her staff is top notch. I am an LVT who moved to…read morethis area and I know the difference between great care and crap care. I trust this clinic with every animal I own. There's always an owner who wants to complain about money or waiting. I'm sorry but if you lack the knowledge to understand that sh!t happens and sometimes there are critical cases that must be seen...go find a corporate clinic that treats you like a number. If you can't see value in taking care of your animal-don't take it to the vet. lol! Literally-Dr. Wallace has so much compassion for animals and the owners trying to take care of them. She will be completely honest with you-and that isn't something you find these days. These soft owners who can't handle being told to do better...then run to post a negative review. Pretty funny.

Dr. Killi and his staff are very nice and obviously really love animals. They were easy to…read moreschedule an appointment and took great care of my Westie when he had an infection on his foot. They followed through with thorough care and education for pet parent until it was healed.

I cannot thank Dr. Mandava and the team at North Lewisville Animal Clinic enough. My husband picked…read moreup our Poodle, Roscoe, from the groomers and noticed his eyes were red. The groomer claimed it was just allergies, but within minutes, it became a terrifying situation--Roscoe couldn't see and was walking into things. ​I called the clinic in a panic. The receptionist was, as always, so kind and immediately told us to come straight in. Dr. Mandava saw us right away. He was incredibly gentle with Roscoe, who stayed calm and actually loves coming to this clinic! Dr. Mandava used drops and a light to carefully examine him, assuring me there were no cuts or scrapes. He diagnosed it as a reaction to shampoo getting in his eyes. ​He prescribed antibiotics and directed me on how to use a saline flush. Roscoe started improving quickly and was fully healed within a few days. I am so grateful for Dr. Mandava's expertise and the kindness of the entire staff. Highly recommend!

Animal Care Center at Stonebridge Ranch…read more View all Animal Care Center at Stonebridge Ranch 4.6 (87) Animal hospital in McKinney, TexasClosed Overview Services Reviews Photos By owner About Reviews from the web Facebook 5/5 26 votes Pawp 5/5 1 review Google review summary 5 4 3 2 1 4.6 (87) Reviews All holistic10 eastern medicine9 acupuncture6 compassionate6 +6 Sort by Most relevant Newest Highest Lowest Reggie D. Walker Local Guide·155 reviews·1 photo I have bringing all of my pets to this clinic when I moved to Little Elm and then Frisco. Although I will state that the veterinarian is friendly, I have at times questioned his knowledge, and judgment with today being my most recent ... More Angel Local Guide·37 reviews·15 photos a month ago Our dog, Augustus, woke up paralyzed three weeks ago and had spinal surgery for IVDD. As part of his recovery, we decided to explore Eastern medicine and made an appointment at ACCSR. Dr. Grand and Kari-ane were wonderful and Augie did ... More Photo 1 in review by Angel Animal Care Center at Stonebridge Ranch (Owner) a month ago Thank you so much for taking the time to share your experience with us! We know how stressful it is when our pets experience a a health scare like that, and we really appreciate your trust in our team. Trong Presley Local Guide·69 reviews·2 photos 3 months ago We recently took a beloved pet in for his last appointment. Dr. Grand and her staff provided the most professional, compassionate, caring process. We appreciate the care provided to our pets through the years and absolutely appreciate how ... More 1 Animal Care Center at Stonebridge Ranch (Owner) 3 months ago Thank you for sharing this and for trusting us during such a difficult time. We're so glad Dr. Grand and our team could support you and your pet with care and compassion. It truly means a lot that you've continued to trust us over the years. Thank you for your kind words. Richard Leos 10 reviews·1 photo 8 months ago Absolutely wonderful!!! We've seen both Dr. Barden and Dr. Grand and love both of them. We ended up going the eastern medicine route with our 10 yr old dog suffering from allergies and joint issues. We wanted to try a holistic approach ... More Photo 1 in review by Richard Leos Animal Care Center at Stonebridge Ranch (Owner) 8 months ago Thank you so much for taking the time to share your experience, and the adorable photo! We're so glad to hear your girl is feeling more comfortable. It's always rewarding to see how much of a difference the right supplements and diet adjustments can make. Thank you again for your kind words! Reggie D. Walker Local Guide·155 reviews·1 photo just now New I have bringing all of my pets to this clinic when I moved to Little Elm and then Frisco. Although I will state that the veterinarian is friendly, I have at times questioned his knowledge, and judgment with today being my most recent concern. Previously, a couple of years ago, I brought my pit bull here, due to him falling ill unexpectedly, long story short, I brought him here and he was given a shot and I was told that he would be ok in a few days, however he died the next day from kennel cough! So the doctor misdiagnosed the diagnosis. I was extremely hurt and I had him cremated. Fast forward to today, I took my two remaining fur babies for their normal annual exam and to get their nails clipped. (Keep in mind this veterinarian has clipped both my dogs nails for years) The technician seemed confused and forgot that I had just asked for their nails to be clipped. She didn't forget to add the nail clipping charge to the bill though... Moving on, so took my little baby back first and then my big baby second to clip their nails and complete their blood work. Out of nowhere, I hear my baby let out a loud yelp! The veterinarian never came in to update me as to why or what was going on. The technician advised that my fur baby was too nervous and needs to be sedated in order to get his nails clipped. I have never seen this happen when they have clipped his nails before. With the understanding that things happen and pets change their behaviors as well, I was most concerned with the lack of explanation or empathy from both the veterinarian and the technician. I advised that this would the last time that my babies would be coming here and he basically shrugged his shoulders and could have cared less. In conclusion, the front desk girl, Cammy has always been nothing short of amazing for all the years that we have gone to this facility. She is super sweet, caring and accommodating. We are truly going to miss her level of customer service and attention to detail. As I told her after paying my 530.00 bill, we will truly miss her. I am forming a complaint with the state board and will update this review after I hear from them. Today's level of service was highly unacceptable!

Dr. Kim's office started out promising. The first few visits we had he was attentive, happy and…read moreengaged. Our last two visits, however, have been awful. Dr. Kim seems completely stressed and totally disengaged from his job now. He doesn't connect with the animals, he treats them like widgets. He seems put out to answer simple questions about the health and treatment of our dogs. The vet tech appeared totally straight faced with no emotional connection or reaction to our dogs. We weren't even sure if she spoke because she just had a blank stare on her face the entire time. Her and the vet put in minimal effort to comfort our dog during what was clearly a stressful time for them. Our second dog who wasn't even being seen was freaking out just being in the office, which they have never done before in a vet's office. No one made any effort to comfort them while they were being examined, poked and prodded and that's a huge concern in my book. This is even more concerning because it makes me wonder how they're treated when we are NOT in the room with them. Then he gave us meds for our dog and didn't explain how to administer it or how much it was. Our dogs are our lives so we want a vet who's as invested in them as we are. Would not recommend Dr Kim if you're looking for someone who's friendly and engaged and appears to care about you and your dogs. We definitely won't be bringing our dogs back to a place that doesn't treat them like the precious creatures they are.

I have nothing nice to say about this vet. I saw them twice…read morefor my elderly cat. I feel that they are very expensive and just want your money. My cat was old and having urinary issues. After spending $800 for two separate visits, my cat started losing control her bowels and urinating all over my house. I made the painful decision to have her euthanized and called to have them do the procedure. They said I had to have an appointment first to "discuss the situation" This is no one's decision but mine. I felt like they did not respect my decision and how painful and hard it was to do. I feel that they want to collect as much money as they can. I will never go back and wouldn't recommend them to anyone.

The very first time I brought my dog, an American Akita, to Dr. Watson, the FIRST thing she said as…read moreshe looked at him was, we have to be careful with you, if you bite one of us, you'll have to be quarantined and we don't want to have to do that. I looked at her and said, I've never been threatened by a vet to quarantine my dog, who has always been up to date with all his shots. She said that was standard protocol when an animal bites them. One, I'm not Caucasian, and I know a micro aggression when I hear one, so strike one. I let it go, but it seems every time I took him to this vet, the bill would be astronomical. I have every receipt and never paid UNDER $300. They apologize and say they don't set the prices. A little less than a month ago, I took my fur baby back to this vet for an update on shots, nail trim, eye issues and an ear infection. The meds they gave didn't work, and the ear meds made it worse. The place is NEVER packed, maybe one or two patients would be there at the same time I was. They'll never get my business again. Look at patterns in these comments and the lowest stars are from people of color. Take your fur kids to ANOTHER vet. If I could give NO stars to this hospital, I absolutely would. The service is awful depending who you are, pricey and my dog means the world to me. I would never trust them again with his health.

The entire staff (Alex) is always very nice and helpful. Dr. Holly Kiernicki was very thorough,…read morekind, compassionate and knowledgeable. Erin Merrill has worked with us many times. She is outstanding. Very helpful and always willing to help. Thank you so much Erin for always going above and beyond to ensure everyone is happy with the care the team provides. You are a rare gem. Hooves and Paws should be grateful for your hard work and dedication to their team.

I do not write negative reviews lightly, but after today I feel other pet owners should be aware of…read morethe direction this clinic has taken. I currently care for over 21 dogs and have used Hooves and Paws extensively for years. In the last six months alone I have spent thousands of dollars here. They have handled nearly every aspect of my dogs' veterinary care -- including litters, C-sections, puppy evaluations, vaccinations, tail docks, dew claw removals, sick visits, and routine exams. In addition to owning many dogs, I am also a breeder and active exhibitor in the conformation and performance dog world, so veterinary care is something I take extremely seriously. I also own a grooming business and have referred many of my grooming clients, friends, and family members to this clinic over the years. Because of that long history and the amount of business I've brought through their doors, what happened today was incredibly disappointing. My dog has been urinating on herself and I suspected a UTI. She was last seen at this clinic about three months ago, so she is an established patient in their system. I called the clinic first thing this morning and asked what I needed to do. The receptionist told me I could collect a urine sample and bring it in for testing. So I did exactly that. I drove there with the urine sample, only to be told when I arrived that they would not test it unless I paid for a full exam as well, despite the fact that the dog was not even with me and I had followed the instructions I was given over the phone. Had I been told an exam was required, I would have simply brought her in so she could receive the treatment she likely needs. Instead, because of the incorrect information I was given, she now has to go another day potentially uncomfortable and possibly in pain while I make other arrangements. This is exactly the kind of experience that has become more and more common since the clinic went corporate. Prices continue to climb and it increasingly feels like clients are being nickel and dimed at every opportunity, even when it contradicts what they were told beforehand. What is most frustrating is that this situation could have been avoided with simple transparency. Had I been told on the phone that an exam would be required, I would have scheduled one or made other arrangements. Instead, I wasted my time making a trip based on incorrect information. After years of bringing significant business to this clinic -- both personally and through referrals -- today was the final straw. I will be moving all of my dogs' care elsewhere, and unfortunately I can no longer recommend Hooves and Paws to my grooming clients, friends, family, or fellow dog owners in the community. When a long-time client who manages a large number of dogs and regularly refers other pet owners feels this way, it should be taken seriously. As someone active in the breeder and dog show community, conversations about veterinary care come up frequently among fellow exhibitors, breeders, and pet professionals. Experiences like this inevitably become part of those discussions, which makes situations like today even more disappointing.

Absolutely amazing experience! They took really good care of my fur baby Charlie! Charlie had a…read moresevere ear infection, they did an awesome job at making him comfortable and provided the treatment he needed.

This was my first visit to Simple Vet pet hospital with my 11-year-old dog after discovering a…read moretumor under her chin. I was already emotional and scared, so I was hoping for compassion and guidance. The veterinary technician was kind and got us settled in quickly. Unfortunately, my experience with the veterinarian was very different. He began discussing my dog's quality of life almost immediately, before we even had answers. While I understand those conversations are sometimes necessary, the delivery felt cold and lacked empathy. I asked if my sister-in-law, who is a veterinarian but lives out of state, could be on the phone to help me understand everything. I felt that request was met with annoyance. When she tried speaking with him, he rolled his chair back, stood up, and walked out of the room while she was talking, which I found very unprofessional. I was told I would receive my dog's biopsy results on Tuesday, but I never received a call and had to contact the office myself on Wednesday. I also had to ask for my dog's records, which didn't seem like a straightforward process. I left my first visit with a bill of nearly $700. Afterward, I learned that a simple smear test may have provided the diagnosis without so much additional testing. I understand diagnostics are sometimes necessary, but I left feeling like there was more focus on expensive testing than on discussing the most reasonable options for an older dog with terminal cancer. The final interaction confirmed my decision not to return. When I called for my dog's records and mentioned that she was doing terribly, I was simply asked if I wanted to reschedule another appointment. I understand every veterinarian practices differently, and this is only my personal experience. I wasn't expecting miracles--I was looking for professionalism, communication, and compassion during one of the hardest moments of my life. Unfortunately, I did not feel that I received those things, and I chose to seek care elsewhere.

Moved to this city and, like everything else in PP, love the attention to detail without being…read moreoverwhelmed. Dr Glenn was kind, and our pups responded so well to him and his staff. I'm so glad we found him. We are well served, as is Pilot Point!

I brought my elderly cat here for the first time, and I am so impressed with the hospital. My cat…read morehad several things possibly going on, and the doctor analyzed her symptoms and gave solutions to "fix" the problem, rather than giving medicine to mask her symptoms. She began to feel better right away. I'm so pleased and relieved to find such a great vet nearby.