These people are great and I've never had a bad experience. I've taken multiple cats and a dog here…read morebefore. Dr Lindsey is very nice and answers all your questions, techs are friendly

My dog ate a cooked chicken drumstick bone, and I was terrified. This vet helped my dog in a time I…read morewas scared and helpless. Thank you to the receptionist, the techs, and the doctors for your efforts, and giving me the best advice. If anyone needs a vet in the Denton area, I definitely recommend 100%

I have been going here with my two cats since 2014. I always get great service, friendly staff,…read moreconvenience, and professionalism. You can tell that they care and love their job and all animals. I wanna shoutout to Dr. Cassie Epstein for being the primary doctor majority of the time for my two furbabies and being gentle and awesome with her care. Definitely would recommend this place.

My +18 year old cat - my emotional support animal - finally got too sick to go on. Dr Wood & Dr…read moreEpstein were so kind during the last couple of years of his life. I am still missing him terribly but the Drs & Staff here made things a little easier. I am forever grateful to them all.

Affordable, caring, accommodating. Highly recommend!! Best vet clinic in the area. We have been…read morecustomers for years.

My family's dogs were former patients of South Denton Animal Hospital and saw Dr. Cody for years…read more Throughout our time there, we repeatedly felt that our concerns were dismissed with comments like, "Dogs can just be weird sometimes," or, "Don't worry, these things happen." When I first adopted my dog, Clementine, a Chihuahua/Terrier mix, she began having severe episodes of bloody stool--sometimes passing only blood with no stool at all. As a first-time dog owner and a college student, I was understandably worried. I immediately took her to Dr. Cody with photographic evidence and asked whether I should change her food or if there was anything I could do to help. Dr. Cody told me that dogs can have sensitive stomachs and assured me the issue would likely resolve on its own. Although I left feeling uneasy, I trusted his professional opinion. The problem continued, and I couldn't stand watching Clementine struggle. Against his advice, I switched her to a food formulated for sensitive stomachs. Her symptoms resolved almost immediately. While I was relieved that she was finally feeling better, I couldn't understand why such a simple recommendation hadn't been suggested from the beginning. Similar experiences continued throughout the years we brought Clementine to South Denton Animal Hospital. At the time, the clinic's affordability and my trust in Dr. Cody kept us there. After graduating from college and moving away from Denton, I established care with a new veterinarian. The difference was remarkable. Appointments became thorough rather than rushed. They took the time to listen to my concerns, discussed preventative care, explained their reasoning, and worked with me to develop treatment plans when needed. It made me realize how different veterinary care could be. Our other dog, Scooter, had seen Dr. Cody since he was a puppy. Scooter was a mixed-breed terrier who generally appeared healthy, so most of his visits consisted of annual exams and vaccinations. During those appointments, we routinely asked questions like, "Is his weight healthy?" and "Does everything sound normal?" We were consistently told that everything looked fine. As Scooter got older, he developed a persistent cough and began showing signs of labored breathing. We brought him back to Dr. Cody, who attributed it to allergies and again reassured us that it would likely resolve on its own. No X-rays were taken, and no additional diagnostic testing was recommended. When Scooter's coughing continued to worsen, we remembered how our concerns about Clementine had been dismissed and decided to seek a second opinion from a newly opened veterinary clinic near my mom's home. During Scooter's very first appointment there, the veterinarian listened to his heart and immediately asked whether we had ever been told he had a heart murmur. We were shocked. Dr. Cody had listened to Scooter's heart during countless annual exams, yet this had never been mentioned. After X-rays and additional testing, Scooter was diagnosed with a collapsed trachea and Stage C congestive heart failure. By that point, his disease was already advanced. Rather than preventing or significantly slowing its progression, treatment focused on managing his symptoms and keeping him comfortable. His new veterinary team worked tirelessly for him. They monitored him with repeat X-rays, adjusted his medications as his condition changed, and gave us clear explanations every step of the way. Within a short time, we noticed meaningful improvements--his coughing decreased, his breathing became easier, and he had more energy. Sadly, despite their efforts, Scooter's heart disease had already progressed too far. Just six months after his diagnosis, we made the heartbreaking decision to let him go. He was only 11 years old. Many small terrier mixes can live several years longer, and I can't help but wonder whether an earlier diagnosis could have given us more time with him. While no one can know for certain what the outcome would have been, I believe that taking our concerns seriously, investigating his symptoms sooner, and performing appropriate diagnostics may have allowed treatment to begin earlier. I understand that, in hindsight, we could have changed veterinarians sooner. We carry that regret every day. But we trusted Dr. Cody because he was our veterinarian. We weren't medical professionals--we relied on his expertise, reassurances, and judgment. It has been about a month since Scooter passed away, and writing this review has not been easy. I'm sharing our experience because I don't want another family to find themselves wondering whether their concerns should have been investigated sooner. If you choose South Denton Animal Hospital, I encourage you to advocate strongly for your pet, ask questions, and seek a second opinion if your instincts tell you something isn't right.

We will be forever grateful for the support and care Dr.Pagano and her assistants, Amanda, Lauren…read moreand Sarah showed during our difficult time. Thank you so much for your time, love, expertise, and care on behalf of our sweet Brie . I don't know how we would have managed this without your expert care, kindness, and understanding as we struggled through the hardships of canine lymphoma. No matter how difficult it got, we knew we could turn to you for help, answers, and advice. Our sweet little Brie was always so happy to see you and the girls in the office, even when she wasn't feeling well. It spoke volumes to us that she wagged her tail through every visit, even during her final days.

Dove Creek Animal Hospital is the kind of place every pet owner hopes to find. They don't just…read moretreat pets--they treat families with kindness, patience, and respect. They understand how much our fur babies mean to us, and it shows in the way they go the extra mile to make sure both pets and their people feel cared for. My dogs have received outstanding treatment here, but what really sets the team apart is the compassion that comes through in every appointment and every phone call. I trust them completely and am so grateful for the peace of mind they've given me. I cannot recommend them highly enough!

Very affordable dental cleaning. When I first adopted piper her vet quoted me +$1,000 for cleaning…read moreand extractions. I took her to Mexico for cleanings but they never wanted to pull her loose teeth. I found this place through google searches and made her an appointment since they are transparent about pricing. One thing that confused me was the receptionist saying I needed to do her pre-surgical blood work and a dental x-ray, and that I should do that before scheduling. I took her to a local vet and the blood work was $100 but I couldn't find anywhere that did just dental x-ray apparently the dog needs to be under anesthesia so there's no point bc they want to do x-ray and cleaning at the same time so they wouldn't do it. I called TCAP so ask if the x-ray was really necessary and a different receptionist said everything is optional so NOT needed. I wish the original receptionist was more clear about that bc all this pre-dental stuff stressed me out and it wasn't needed. Overall, at pipers dental cleaning the staff was very friendly and they sent me home with everything I needed for after care. Also they have very inexpensive vaccines which I will keep in mind. :)

most unorganized un trained group of individuals. Horrible customer service long wait times and un…read moreorganized scheduling and waiting times.

The entire staff (Alex) is always very nice and helpful. Dr. Holly Kiernicki was very thorough,…read morekind, compassionate and knowledgeable. Erin Merrill has worked with us many times. She is outstanding. Very helpful and always willing to help. Thank you so much Erin for always going above and beyond to ensure everyone is happy with the care the team provides. You are a rare gem. Hooves and Paws should be grateful for your hard work and dedication to their team.

I do not write negative reviews lightly, but after today I feel other pet owners should be aware of…read morethe direction this clinic has taken. I currently care for over 21 dogs and have used Hooves and Paws extensively for years. In the last six months alone I have spent thousands of dollars here. They have handled nearly every aspect of my dogs' veterinary care -- including litters, C-sections, puppy evaluations, vaccinations, tail docks, dew claw removals, sick visits, and routine exams. In addition to owning many dogs, I am also a breeder and active exhibitor in the conformation and performance dog world, so veterinary care is something I take extremely seriously. I also own a grooming business and have referred many of my grooming clients, friends, and family members to this clinic over the years. Because of that long history and the amount of business I've brought through their doors, what happened today was incredibly disappointing. My dog has been urinating on herself and I suspected a UTI. She was last seen at this clinic about three months ago, so she is an established patient in their system. I called the clinic first thing this morning and asked what I needed to do. The receptionist told me I could collect a urine sample and bring it in for testing. So I did exactly that. I drove there with the urine sample, only to be told when I arrived that they would not test it unless I paid for a full exam as well, despite the fact that the dog was not even with me and I had followed the instructions I was given over the phone. Had I been told an exam was required, I would have simply brought her in so she could receive the treatment she likely needs. Instead, because of the incorrect information I was given, she now has to go another day potentially uncomfortable and possibly in pain while I make other arrangements. This is exactly the kind of experience that has become more and more common since the clinic went corporate. Prices continue to climb and it increasingly feels like clients are being nickel and dimed at every opportunity, even when it contradicts what they were told beforehand. What is most frustrating is that this situation could have been avoided with simple transparency. Had I been told on the phone that an exam would be required, I would have scheduled one or made other arrangements. Instead, I wasted my time making a trip based on incorrect information. After years of bringing significant business to this clinic -- both personally and through referrals -- today was the final straw. I will be moving all of my dogs' care elsewhere, and unfortunately I can no longer recommend Hooves and Paws to my grooming clients, friends, family, or fellow dog owners in the community. When a long-time client who manages a large number of dogs and regularly refers other pet owners feels this way, it should be taken seriously. As someone active in the breeder and dog show community, conversations about veterinary care come up frequently among fellow exhibitors, breeders, and pet professionals. Experiences like this inevitably become part of those discussions, which makes situations like today even more disappointing.

Dr Metzler was very kind and compassionate when dealing with a feral cat we had recently tamed…read more She did an their office. excellent job of keeping him calm during the exam. We had previously seen Dr Seymour and she did a wonderful job with our other cat. I would highly recommend this office

Unqualified and more interested in running tests to run up a bill. Gave my dog meds and said if you…read moreneed me, just call. My dog had a reaction to the meds and no one was available. Had to take my dog to the emergency vet in Lewisville. It was too late. My dog died as a result. Zero stars if it was possible.

different owners-not even close to the same culture and care for pets…read moresloppy, dirty (fleas jumping on the floor!!) front desk ladies still pleasant and the only positive here-and then it all falls apart Vet doesn't even make eye contact and talks in complicated circles of misinformation and nonsense-so impersonable, liberal, inconsistent, expensive, inauthentic-and total disrespect for my time! waited 1.5 hours!!! unacceptable such a shame this place used to be amazing and took impeccable care of my dog

This place is no longer a warm, friendly reasonably-priced clinic. Prices have gone up a lot. My…read moregoal was to get updated xrays taken and view them with the vet and ask questions about a chronic back issue my dog has. My visit was at the beginning of Covid. Understandable they were not allowing customers to go inside, but if I knew ahead of time, I would have only asked for a nail trim. It was not an emergency situation. Despite not getting to meet with a Vet, my bill was $500 (exam, Xrays and nail trim.) Seriously? When I arrived to pick up my dog, they met me in the parking lot with my bill. I expected I'd at least get a disc with the radiographs on them. Nope. All they did was hand me a prescription and sent me home. I didn't complain about my bill, I just paid it, but there are plenty of other clinics close to Denton who offer professional reasonable vet services and don't stick it to you with unnecessary or unfair charges. I highly recommend North Carrollton Veterinary Hosp. This is our Primary Vet. It is a bit of a hike from Denton, but it is worth it if you see Dr. Doolittle. She is extremely dedicated. (Compassion trumps profits at her clinic). Closer to Denton County: Argyle Vet Hosp, Guardian Vet Hospital, and Denton Vet Center are all highly recommended on Nextdoor. After my last experience, I will take my business to one of these locations.