I just had the best hair makeover at Salon Royale! It was a hot day in Alabama, and I was greeted…read morewith a refreshing bottle of cold water--perfect for cooling off before my transformation. Faith, my lovely young and talented stylist, instantly put me at ease with her chill vibe. I was a bit worried at first, because I have an important event and I had not been to her before, but she totally nailed what I wanted! My hair turned out classy--not brassy--super shiny, and oh-so-soft, just in time for a wedding I'm attending. I love the products she used, and I really hope I can replicate this look at home! Faith truly loves her job, and it shows. I left feeling like a million bucks, and I heard she and few others from the salon were nominated for awards! If you want your hair to look fabulous go see Faith at Salon Royale. You won't regret it! ‍

This review concerns the salons smocks. They are worn out, some are discolored, and none of them…read morehave 2 ties to keep them closed. Today, I gave up and put my shirt back on. I have decided this is my new project...negative salon reviews until NEW SMOCKS ARE PURCHASED!!

My wife went here..... low and beyond she was told a price and then at the end is WELL above what…read moreshe was quoted. And low and beyond the second time they start racking more prices on what she was quoted. "They said I HAD TO DO THIS TO GET SERVICE because of the shape of my hair" her and I have never run into this in our 40 years of living. I have owned a business and this is right where you start losing customers. What a cheesy way to "run" a business. She and I should have listen to word of mouth... they warned for the same exact thing. And of course she is the type to give them a tip so the end price is ungodly. Go elsewhere, listen to the community, and always have a voice to speak up to these type of owners. All I can say is one word... cheesy! Fix this and be professional. This is exactly how you lose customers and have word of mouth as you do.... And yes ma'am this is indeed what is going around about your business. The ONLY reason I am giving it a 2 star is because she is satisfied with her hair. But honestly it doesn't look any different than her other hairstylist that retired and was 1/2 the price.

Don't let them fool you with the prices!!!! They will find every way possible to add on charges…read moreyou. They seem extremely pleasant at the beginning, but they're really nasty at the end when it comes to customer service. They're not very consistent with their work & had a few different girls do my hair. They will come up with some new excuses of extra charges or extra things they had to do to your hair. So when they finished with your hair, and then you go to the cash register to pay. If you are the type of person that doesn't want to make a scene after receiving the amount of money that they are asking you to pay... Advice : 1. Always ask what's the price going to be after the plan is made on what they're going to do your hair. 2. If they ask or comment about doing something to your hair at all again ask what is going to be the price. 3. Doesn't hurt to tell them over phone or sitting with stylist, how you plan on only paying a certain amount & no more. 4. Ask them your options on if you're not satisfied with your hair. They'll probably offer to do it again, but if they do it again and you're still not happy they are not going to refund your money. If it's not a minor or small fix. Then get your money & go somewhere else. Extra charges you don't see coming... OlaPlex Toner A really good conditioner If they have to add more color Blow drying There's a few more

Great service, shop has good vibes. I had a messed up cut from another place and Maddy fixed it,…read moreshe's awesome!

The best hair cut I've ever received! I chanced following YELP reviews and made an appointment at…read moreHAIR-DO Conveniently located next to ROUSE's in Spanish Fort it was easy to find My appointment was with AUGGIE I was skeptical but after discussing what I thought I wanted he and other stylists in the salon convinced me to not put blonde in my hair Who would turn down making more money They helped me to understand that other patrons would pay for my light frosting of grey By God's design I was more than convinced that I had located my salon and stylist for all future appointments FIVE STAR SERVICE!!

Kayla has been my hair goddess for a year and I love seeing her at TMAC's. They use products that…read moreare good for your hair and very knowledgeable on doing what is not only best for your hair but also giving you what I want! 10 stars!!!

Autumn has done about three sessions of highlights on me. The first thing I was asked was, what is…read moremy ultimate goal. Tara and her took what I wanted to achieve and have not disappointed me. I have v dark thick hair, I wanted to highlight until I could safely get all over lighter hair. My hair has maintained health throughout this entire process. I have nothing but complete trust in Tmacs and I'll never let another salon touch my hair. Autumn is a highlighting queen!

I went here for the first time two days before being a bridesmaid in my best friends wedding, so I…read morereally took a chance, and I am so glad I did. I called on a Monday and got my preferred time and date appointment that Thursday. My hair stylist was nicki and she was amazing, she was personable and patient with my collection of color ideas. We discussed the look I wanted. She did exactly what I asked and it came out perfect. I left feeling like a new person! I received a packet of goodies and coupons for being a new customer which is always appreciated. The head massage was AMAZING, and their wash station has this head support that makes all the difference in the world. No more neck spasms and trying to act cool while you're getting your hair washed. It was a great experience, the atmosphere was mellow and each stylist was really focused on their client. I am grateful for the new look and the experience. I will definitely be back!!

I hate how I have to come here in order to be heard, because I really tried to be understanding and…read morecalm about this situation. If you are new to town, I would not recommend this salon. New clients are paired with a level one stylist, and in my experience the quality of work and follow-up were extremely disappointing. During my first appointment with stylist Taylor Harvey, I was left with visible bleach blotches in my hair. Despite reaching out to have this corrected, I received no response. It wasn't until FOUR MONTHS later, when another issue arose, that the situation was finally addressed. During my third appointment with Taylor Harvey, I came in with clear reference photos and trusted that my hair was in capable hands. Unfortunately, there was a continued lack of professionalism. Clear communication is essential during first-time and follow-up appointments, and that did not happen here. When the final result did not match what I had asked for, I was only informed AFTER expressing concern that my desired look could not be achieved because I was booked for a partial service; a limitation that should have been explained at the beginning of the appointment. Instead, the situation was framed as a misunderstanding on my end rather than a lack of transparency. I am a college student and made it clear that this appointment was a significant expense and my primary discretionary spending. Despite this, I was still expected to pay additional costs to correct issues that stemmed from limitations that were never communicated upfront. When I attempted to contact the owner to discuss these concerns, I was told they were "too busy" to speak with me directly. As a business owner, accountability for the work of those you employ is essential, and the lack of direct communication was disappointing. The receptionist was also invasive regarding my situation and showed little empathy. It is frustrating to now have to place my trust in yet another person to fix my hair when that trust should have been honored from the start. Overall, professionalism, transparency, accountability, and compassion were lacking. Coming here to respond to said owners response, I'm sorry, but I called your receptionist DAY of when I got my hair done ( by the way, it is already yellow!!) and I ASKED for you (the owner) to the receptionist. And she told me she would give you my info. So no, I did NOT try to schedule "2 hours" before said appointment. My message a week earlier was never conveyed to you. Truly so upsetting.

I have been coming to the Executive Salon to see Sarah for about 15 years. She is amazing! Friendly…read moredoesn't even begin to describe Sarah's vibe! She is the only one I trust to cut my hair. My only complaint is that she can't be at my house every morning to style it!! Congratulations Sarah on the upcoming birth of your first child... See ya in February... My hair is really gonna need your magic touch by then!!

I have been going here for years. Sarah is wonderful. She done my prom hair and all the way up to…read moremy hair for my wedding day.

Terrible experience my hair is colored three different colors and after the reality set in that…read morethis was not what I wanted after about 24 hours I called the salon and I'm not even sure who I spoke with but she was very rude and disrespectful. I can say that I asked for a refund and the girl told me that she would have to talk to the owner to even make that happen most companies when you do a service for a customer and it's not what they asked for they offer a refund apparently that's not the case with this company I would not recommend them!!

Stylist Madison did a great job with my haircut. I don't get it cut often and it was in bad need of…read morea shape up before a wedding I'm attending in a few days. She took my home cut () that had grown out to be pretty shaggy and turned it into beautiful cut with face framing and plenty of layers. She took her time and did an excellent job. It took a while, but my hair always takes a long time because it takes forever to dry and it's long, so blending the face framing and layers requires some extra attention. Salon is nicely decorated and the music wasn't too loud. Some salons blare the music, but this one was very low key.

Anyone who spends time with me, especially in recent years, knows that my hair is a rats nest the…read moremajority of the time. I usually stick it on top of my head in a bun because I have no patience to deal with it. It's thick, it's hot and it's miserable to deal with in the Summer months. Washing and brushing it is a chore. I have asked many hair stylists over the years to thin out and layer my hair in a certain way, and few have come through. Erin did exactly what I wanted, most importantly thinning it out the way I like. I no longer feel like my hair is a miserable blanket. Thick haired ladies know what I'm talking about. Now on to the coloring. I dyed my hair at home a month or so ago, and it ended up a brassy orange that did not match my skin tone at all. Erin got rid of it and did a much more flattering dark root with subtle rose gold (can't have crazy colors at work). Best bayalage transition I have ever seen. Many stylists have to curl their clients hair in photos to hide poor color blending. And the color matches my skin tone and eyes perfectly! Erin was extremely meticulous in her work, and I would feel confident letting her do just about anything to my hair. Whether you have thick hair or not, everyone at Salon Metropolis works together as a team and they are all more than qualified to take on any challenge. Do yourseves a favor ladies (and gents), and try out Salon Metropolis.

Found this place via Yelp today. I have very thick, very damaged hair and was over it. Erin is…read moreamazing. When I assured her I am not precious about my hair bc it grows back so fast, and to go for whatever she thought was best, she went full force. I am so happy she did. The result was amazing! The best part is it is located literally across the street. Will definitely be a repeat client from now on.