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La Habra, CA

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Salon Sha Lala

Salon Sha Lala

4.9
(45 reviews)
1.6 mi
$$

If I could give zero stars, I absolutely would…read more I feel a responsibility to share my experience with Christie, as it was not only professionally disappointing but also personally distressing. While my initial appointments went relatively well, everything changed when I came in with some minor hair matting. Rather than responding with care or professionalism, Christie's demeanor and service took a drastic turn once it became clear that this appointment wouldn't lead to the usual $1,000 every three months for Keratin strand replacements --extensions which, for the record, should not fall out prematurely if applied correctly. Instead of taking the time to properly detangle the matted extensions, Christie cut both my bonded strands and my healthy, natural hair--so severely that I was left with an uneven, choppy, almost bald appearance. I have used Keratin extensions for over 20 years and have never had this happen. Her application technique appears rushed and diluted; the bonds fell out far earlier than they should have, likely due to minimal adhesive and reduced service time--both of which seem designed to maximize her profit, not the client's satisfaction. Because my hair was now too short for Keratin (as a direct result of her poor handling), Christie convinced me to purchase weft extensions. What she failed to disclose was that these wefts are bought at cost from her brother-in-law--a clear conflict of interest that was never communicated to me. Instead, she charged me a 150% markup for thin, poor-quality hair that was see-through and visibly inadequate. This lack of transparency isn't just unethical; it's appalling. What made the experience even more humiliating was how she handled it in real time. Rather than speak to me with professionalism, she continually left the room to vent to her coworkers about "the situation." This behavior was profoundly unprofessional, degrading, and traumatic. I sat in the chair mortified, knowing I was being discussed behind my back while my hair was being hacked off. When I got home and realized just how poor the weft quality was, I immediately contacted her, offered to return the unused hair, and asked for a refund. She refused to take accountability or offer any form of remedy. I was left with damaged hair, a depleted bank account, and a complete sense of betrayal. For anyone considering QUALITY Keratin extensions: they are a bonded product and, if applied with skill and integrity, should last 4-6 months--not begin falling out in weeks. Christie's approach seems to cut corners to ensure repeat visits, regardless of the harm it causes. I cannot overstate how devastating this experience was. The emotional toll of losing my hair--combined with the unethical practices, lack of transparency, and demeaning treatment--makes this the worst salon experience I've ever had. I would strongly caution anyone considering services here to think twice.

Christie is what I like to call a hair magician. My natural hair is EXTREMELY fine, flat, and hard…read moreto manage. I told Christie my main goal was volume, not length, and she delivered! She recommended I go with sew in wefts - she did three rows for me, which is the perfect amount of hair! Christie - thank you so much! It is the FIRST time I've actually loved my hair. I've since been back from my initial install for two more re-ties. Basically moving the extension weft back up to the root. I am literally in and out in less than 20 minutes. It is so easy and my daily maintenance is practically nothing! Just wash & brush really well, and braid it loosely before sleeping. Bonus - I can't even feel them! No pain, discomfort, or itchy-ness. Christie is a pleasure to spend time with and genuinely cares about her clients. If you are on the fence, go in for a consultation- you won't regret it! I also used her clip in extensions she has for my wedding. She does a great job not only matching the color, but the texture and weight for a seamless, natural look. She also cares about the health of your natural hair to prevent breakage. If you want length, volume, or just more hair to play with, Christie is your girl!

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18" weft hair extensions!
18" weft hair extensions!
Tape in extension!
Tape in extension!
Weft hair extensions with RED!!

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Weft hair extensions with RED!!
Hair & Nail Casino

Hair & Nail Casino

4.7
(19 reviews)
1.3 mi
$$

I highly RECOMMEND Pam Fields located at Chant'e salon in Fullenton CA. Formally Known as Hair And…read moreCasino experianced in all. Hair extension Techniques believe me you will love Pam she is AWESOME. Call for a free Consultation you wont Regret It.. 1-562-715-4991

If I could give this zero stars, I would…read more I was a client of Pam Fields (License #42205), owner of the Hair & Nail Casino Salon in La Habra CA for almost 2 years. On July 31, 2021 I had an appointment for a perm. What I got was a very bad chemical burn on the back of my neck. Pam never mentioned this to me and there is no way she could've NOT seen this as she is working from the back of my head the entire time and my hair is short enough to see it. Pam was very "sloppy" in her application of the perm solutions resulting in my neck, back and clothing were constantly wet, that is why I didn't feel the burning sensation until all started to dry. I texted her, with a picture of the awful burn, asking her what she can do to make this situation "right". No reply. A couple days later I send another text, this time with a copy of a receipt for bandages I had to purchase as my burn wound was oozing. I also asked for a full refund. No reply. What stylist, especially a salon owner for over 20 years, chooses to intentionally ignore a serious issue that they caused, and doesn't care about the client's wellbeing or care to make the situation right? The answer is a very bad one. An apology and/or acknowledgement can go a long way. I didn't get either. Pam Fields is more concerned about keeping my $70.00 rather than doing the right thing. See you in Small Claims Court. I have all my proof, photos and medical forms ready. I wound up going to Urgent Care. Several days later the burn is still tender and hurts. A formal complaint has been filed with the Board of Cosmetology and I will post reviews everywhere. Word of mouth is crucial to any business. Keeping happy clients is also crucial. You just lost a client and the public will know about this incident, as I intend to post reviews on every complaint forum available. DO NOT USE THIS SALON OR YOU WILL WIND UP WITH A CARELESS STLYIST AND A CHEMICAL BURN TOO !!!!

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Hair & Nail Casino
Hair & Nail Casino
Hair & Nail Casino

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Studio Maryan's - hair_extensions - Updated July 2026

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