NO aloha! Worst vibe ever. I went to buy shampoo and the owner told me I needed an appointment. read more

This place is awesome! Current circumstances: The COVID-19 protocols here really make you feel safe while getting a hair cut: they sanitize between each customer, only you and the hair stylist in the room at one time, hand sanitized upon entering, stylist wore a medical grade N95 mask and a face shield during the cut and at the end of the day they use UV on indoor surfaces. My mother went to another salon who didn't even wear a mask! Come here for your COVID cut! The cut: I had Erin as my stylist. I went from a bob to a short pixie. An important part of the hair cut experience for me is the chit chat, and she was a natural, it really was a great experience. The cherry on top: my hair laid differently after it got use to the shortness and felt a little bulky in one spot, so I called her and she fit me in that day to fix it and I have the perfect hair cut! read more

A person in a local FB group recommended Travis when I asked the group who to take my 11yo daughter to for the look she wanted. My daughter had a TON of long, thick, curly hair...and wanted to get a pixie cut. This was such a dramatic change and I was afraid it wouldn't go well if I didn't take her to a hairdresser who was a good match. I first needed to make sure the cut was even possible with her hair type. I emailed the studio some photos of my daughter's hair and her desired outcome, and Travis consulted with me over the phone. It sounded like it could work if she got an undercut, so I made her an appointment. Her cut turned out so good! Thanks to his guidance and expertise, she was able to get the end result she was hoping for. My older daughter then went in to get her long hair layered, and it turned out great, too. Unfortunately the pandemic closures meant that my newly-pixied daughter didn't have a chance to get back in again for four months. But when she did, WOW was I impressed by the protocols he has in place to minimize virus transmission risk. He takes one client at a time, sends very clear advance step-by-step description of what to do, starting from you walk up to the store and he opens the door, you enter and use the sanitizer, you are masked, he wears a mask and shield, he sanitizes everything touched, etc. I felt like he had thought every last thing through and it felt VERY safe. read more

Thanks to Travis my hair is so FRESH! I took a chance going to someplace new because he has the sweetest, best energy. I was ready for a complete transformation and it took his new perspective to give that to me. I wanted to cut all of my hair off and I was so nervous. You never know who really knows what they are doing, and when you go short as a woman you risk looking "unfeminine". This is hands down the sexiest haircut I have ever been given. My husband loves it and I feel more confident and independent. One of my favorite things about he way he cuts hair was that even though I went WAY short, he never used a razor. Not once. That takes skills. My hair color is beautiful, natural and I am so grateful that I discovered a great new place for hair in Wailuku town! Go give them a shot.. read more

Jason is fabulous! Travis is fabulous! You won't be disappointed!! Make an appointment.

I do not recommend this place to anyone. Worse hair experience of my life. I will never TRUST this salon again. You would think that a salon that charges more than the Grand Wailea would be professional and 5 star service BUT unfortunately Studio 20 is the opposite. I spent about $200+ on a haircut and was limited to a10 foil highlight (I initially asked for a crown highlight and was told I was limited to 10 foils). I left with my hair wet and when I got home to see it dry it looked like sun-in on the last 6 inches of my bangs and no highlights. I called/texted the stylist to let him know that what he did was not what I was going for so I came in a week later to get it fixed. The second time around he did it so fast and didn't have time to offer a blow dry because his next client was there. When I came home to check it, it looked so hideous I cried. Everyone who saw my hair was telling me that my hair looked so unprofessionally done. I was so ashamed to wear my hair down. I honestly felt like I didn't trust this place to come back to get it fixed again so I went and visited another salon to have my hair fixed. I felt so much better. The next day I called Travis the Owner at Studio 20 to address my concerns about how I was unhappy with the highlight job of their salon (in hopes to get a partial refund). I asked for $85 refund because that was how much it cost to get my hair fixed somewhere else. Travis the manager made me feel that it was my fault that my hair came out the way it did (I emailed him before and after pictures too). I think he assumed that I'm suppose to know what toner and products were used on my hair and how much it cost. How am I suppose to know that? Isn't that why I go to a salon? I was pretty much Shit-Out-of-Luck. The manager Travis said, "Jason spent a lot of time with you and our policy is no refunds, when you went to another salon you took it out of our hands for ME to fix." What kind of management says that to a client that just dropped over $200 at their salon? Does Travis really think I would trust his business to even touch my hair again? He concluded, "I think you should just stay with the salon you went to because you seem more happy there." Talk about professionalism? Travis pretty much said that the best he can do is give me $35 back because "TONER" was my concern. He said it would take up to 30 days to get my refund. That was interesting because I paid $180 in cash and $32.71 on card. Who knows if I'll even get my $35 back considering that Studio 20 has a lack of integrity and professionalism. Personally if their service recovery approach doesn't change I believe that Studio 20 is headed for failure. I am still very hurt about how they made me feel. read more

After a year long search, and several recommendations, I have found my new stylist. I moved to Maui over a year ago, and have been on the hunt since. Having spent the last 15 years in cities known for cutting edge fashion and design, I became accustomed to a certain type of experience when going to get salon services. I was looking for an artist. A bit about my hair: My hair is curly and thick and the wrong cut can easily make my head look like a giant Q-tip. I am also kind of lazy when it comes to my hair, which can be unruly and uncooperative in this Maui heat. Often times I will get a cute cut, but after a few washings will need to spend 20 minutes styling and taming it with product in the morning. I also have never shyed away from modern dramatic cuts and color, in fact, I tend to lean more that way, so my hair appointments tend to result in dramatic changes. My hair color choices tend to favor the Red and Violet families, which sadly in my experience have turned to copper within a few weeks or beach visits.... So, I noticed that everyone that had great short haircuts in my life was a client of Travis, so I decided to make an appointment . First impression: The salon is beautiful and professional and extremely modern. They are a Kerastase Salon, and Travis has just come back from one of his frequent trips to Montreal for more training. Everyone there is super friendly and welcoming, and I feel like I am back in NY or Miami. I feel completely at home. We chat for while about what I want, and I show him a few pictures of cuts and color I like, and I let him do his thing. The result? Hair amazingness. I'm totally in love with my hair right now. It's everything I wanted it to be. Great cut, Vibrant color. I have been asked at least 3 times per day who cut/colored my hair since I went for my first appointment, because it looks THAT AWESOME. Travis is a short hair cut/color genius. read more

Grace under fire! There is something to be said for the relaxing environment that Travis and his staff have created at "studio20". Travis is well trained on all the latest when it comes to hair. It's like a little bit of New York or San Francisco has landed in old Wailuku town. What he learns in the Big Apple he teaches to his staff so you are always in good hands. You prefer a more local look? Travis and his team have you covered there too. Let's face it - a hairdresser who can work the Merrie Monarch Festival knows how to make you look your best. read more

I wanted to tell Travis, thank you so much. I called yesterday about needing a hair treatment. My hair is recently damaged. He had me come right in to put a treatment on my hair. He advised to sleep with it on. I just rinsed it out and my hair feels so much better. When I'm over here for work in the future, I will definitely be going back!! read more

Travis is amazing! His years of experience, skill set (including Bumble & Bumble and Vidal Sassoon training) are hard to find anywhere, let alone Maui. He and his assistant are easy to talk to and extremely courteous. I went home with an amazing hair cut, that was just what I asked for and more. Go here, only here, you won't be disappointed. read more

I had a Yuko hair straightening service and a cut and it came out amazing! I've been getting it done in Boston at one the top salons and this was even better than I've ever had it come out. Thank you Travis! I love it! It is just what I needed. It stays silky smooth in the humidity. I just come out of the shower and let it air dry and no frizz. Saves me so much time. I almost went to Honolulu for the service as there isn't anywhere else I could get the Yuko done on Maui. So glad I found Studio20. read more

I've been searching for a new stylist for 4 years and have finally found The One! Erin listens to your concerns, checks in through the process, and delivers an outstanding precision cut! Love the results and love the vibe of this light and airy hideaway. Bonus: sweet Bella greets you at the door. read more

I love Studio 20. Travis, Erin and Kim are so welcoming and I love the intimacy of the place - not big, and crowded with a lot of stylists and other clients. I went in for a drastic hair change - from long hair to a pixie. Erin cut my hair and did an excellent job. I was totally satisfied. I would recommended Studio 20 for sure! read more