I typically do not leave Google reviews, but after everything we experienced, I feel obligated to…read morewarn other homeowners. Paul comes across as a nice guy and has a great sales pitch. He knows exactly what to say to gain your trust and make you feel confident in hiring him. Unfortunately, our experience was completely different once the work began. We dealt with property damage, unfinished work, constant delays, broken promises, lack of accountability, and what I believe was an incredible amount of dishonesty throughout this entire project. When Paul came out to do the estimate, one of my concerns was protecting our driveway from the heavy equipment. He assured us that he would put down track pads, pallets, or some type of protection. I brought it up again after the work started, and he again stated that he would take care of it. It never happened. We paid a $5,000 deposit and expected a professional company that could complete the work they agreed to perform. Instead, every day seemed to come with a different excuse, a different promise, or a different reason why the work wasn't getting done. It also became apparent that there was no consistent crew. Some days there were workers, some days there weren't. A couple of days it was just Paul and his girlfriend working. Other days there were different people showing up. It never felt like there was a reliable team in place capable of completing the project. At one point, Paul complained that workers were "greedy" because they wanted $250 a day to work. My response was simple: if that's what it takes to keep workers and get the job done, then that's part of running a business. As a customer, that should not have been my concern. My concern was having the work completed as agreed. What was even more concerning was that after receiving a $5,000 deposit, Paul came to our door asking for an additional $500 to pay a worker. Again, that should not have been the customer's responsibility. Staffing and payroll are the responsibility of the business owner. After continued delays, unfinished work, damage to our property, and repeated promises that never materialized, we decided it was best to end the contract because we no longer had confidence that the project would ever be completed. Even after paying a $5,000 deposit, we still gave Paul an additional $1,000 when we agreed to end the contract. This was based on his verbal agreement that he would return and grind the three remaining stumps that had been left behind. That never happened. We called, texted, and followed up multiple times. Eventually, we were completely ignored and ghosted. What frustrates me most is that we truly tried to be patient and understanding. We gave chance after chance because we wanted this project to succeed. Instead, we were met with excuse after excuse, unfinished work, property damage, and a contractor who stopped responding after being paid. My advice to anyone considering this company is simple: get everything in writing, document everything, save every text message, and take photos and videos before, during, and after the work. Thankfully, we did. Now we're left with a damaged yard, stumps that were supposed to be removed, a tree that still needs to come down, and a cleanup job that was far from professional. After all of the promises, excuses, delays, and lack of follow-through, we are now forced to hire someone else to finish and correct the work that should have been completed in the first place. Based on our experience, I found Paul to be extremely untruthful, unreliable, and unprofessional. Homeowners deserve honesty, communication, accountability, and follow-through. Unfortunately, that was not our experience. Proceed with caution.

Paul called me back within 20 minutes after I listed on Angie's List for tree removal. He came over…read moreshortly after our conversation and removed a tree that had fallen on my shed. Very thorough, professional and honest. Great service!!

I hired Braden to fix the disintegrated mulching in my front yard, backyard, and for some minor…read morelandscaping work. After several days of communication, he had come up with a plan, and surprisingly his prices were reasonable. The thing I appreciated about Brayden was his communication, keeping me in the loop.

Once again, Louis went above and beyond! Last summer I hired someone to clear and plant…read moreperennials, lay garden cloth and mulch. He did plant a few but refused to do the cloth and mulch. Needless to say if you see the 2nd photo, this is what I ended up with this summer. I contacted Louis with DeadorAlive Tree Service and the first photo is today's result. Exactly as I wanted last year and the other guy said it wouldn't work. Well Louis did his magic and I am beyond pleased. Hire him! You will not be disappointed!!!!

I could not possibly be happier with the service and work we received from Michael. He reached out…read moreto us when the wind knocked over some huge pine trees in our yard, and within an hour he was over to give an estimate, which I found to be very reasonable. He was able to remove the trees off of the premises and cleaned up after they had been moved. He did it so fast too. Michael did such a great job, we are hiring him to take down more trees and he also has a Handy Man company, Handy Nam, LLC, which we are bringing him back over for to do some work in the house. Last thing, Michael is also so incredibly nice (on top of being prompt and professional), I couldn't feel any better giving him our business. I highly recommend him.

Had a contract for the season and it was cancelled for the second half of the summer with no reasonread more

An extremely excellent and professional tree removal contractor in every way. He did my job…read morequickly and left the yard cleaner than he found it with complete tree removal, removal of large trunks, leaf blowing and taking away small debris and shredded all smaller branches. We were very pleased with the outcome, and the job was done perfectly and at a reasonable price.

Josh showed up on a Sunday Fathers Day and removed logs for me at a reasonable price. Very…read moreprofessional and reasonably priced. Thank you

All Pro Tree & Landscaping Service is a family owned business that has been in business since 1978…read more They specialize in tree care & removal services, but also landscaping, firewood and insurance claims. I recently had a massive tree fall in my backyard during a storm - we got lucky that it happened at 2AM, no one was hurt, and it also didn't damage any cars or homes, but it did destroy my fence, shed, and damage my garage. This is the first time I've really ever had to file a home insurance claim, and as anyone who's ever dealt with insurance knows, it can all be very confusing. The way it was explained to me, it seemed like I was going to be stuck paying a very large bill, and insurance would only be covering a very small part of it. As most millennials do, I went to social media for help. Skyler, one of the owners, reached out to me and felt that he could help. He said they had a lot of experience working with insurance and knew how things needed to be written up for it to benefit me most. He seemed to know what he was talking about, so I moved forward with them. And he was correct - insurance ended up covering the entire quote. Unfortunately, the tree fell during a period of weeks long heavy rains, and there were a lot of emergency situations where they weren't able to get to me immediately, but they got to me in the time frame Skyler told me, and any time there was any change, he texted me immediately and always communicated in a timely manner. Skyler was easy to work with, made some compromises to be able to help me, and I felt as if I was a priority for them. The crew got everything gone in two days, cleaned up my property, and made the whole process extremely easy. Would absolutely recommend them to anyone.

This outfit is rightly named "All Pro." From my first contact with Scott Jr. and updates from Scott…read moreSr., the scheduling, the estimate and the completion were all done in a friendly, professional way, with the best, professional equipment. After removing three trees, topping a few more and trimming branches close to the house, they removed ALL debris and almost every leaf and left my yard better than it was...and safer. I will definitely use them again. Many thanks to a great crew.

Based on my review of several websites, this company was one of the best. The owner, Steve Jasper…read morestopped by last week to provide an estimate/quote. He evaluated fully, described exactly what he was going to do and then provided me a quote. Of course this being American, I asked him if he could adjust the quote a little for his possible new elderly client. He immediately adjusted the price and was very glad to do so. He set up a date/time for the 9 old, fully grown cedar trees to be removed and showed up on time & ready to go. Well, they just finished and did a SPECTACULAR JOB and even cleaned up the entire section of yard as an added bonus. All the workers were dressed properly and were VERY NICE & RESPECTFUL. I truly don't know how it could have been better. Great job! Great company! Honest! Paul E. Clapper, Syracuse, NY

i reached out to earth tenders tree care after purchasing our home in syracuse. our homeowners…read moreinsurance threatened to drop us after finding that our beautiful maple tree hung over our roof quite a bit. steve and rose came by later that same day to take a look & give us a quote. pricing was extremely reasonable, no BS, they were knowledgable, genuine, and understood exactly what i wanted to have done. they were mindful of the urgency of our situation, and the job was completed in a very timely manner, despite how busy they must be this time of year. clean up was also very well done. i will go out of my way to recommend these guys to anyone i know. thanks again!

Thank you for your outstanding service, your staff are very kind and professional. They went above…read moreand beyond our expectations. Sincerely, Mr.& Mrs. Michael Burke

Alert don't do business with Michael Grim Tree Service they talk out of both sides of their mouth…read more Committed to doing work for me and bailed out. They are afraid of a competitor!