Wonderful lunch spot between Boston and Stockbridge when driving along the mass Turnpike. Nice…read morelunch and a beautiful bake shop if you're supposed to bring a dessert. Today we tried the open face turkey sandwich. It included both white and dark meat, stuffing, served on cornbread with gravy. It was accompanied by whole cranberry sauce and French fries. My partner had the grilled caprese and tomato sandwich with a small side salad. Our waitress Sara was great. Attentive, refilling our drinks and checking in without hovering. The restaurant is nicely decorated for the holiday season.

We came to try hasty pudding, which is no longer on the menu. We started with pierogies and the…read morecrab Mac. Could not find a crab, but the mac and cheese was good (best item of the night). The pierogies were dry and difficult to cut through; we tried but did not finish. The shrimp risotto was very bland. The pot roast seemed like shaped meat and was very dry, as well as bland. This is not a good example of fine dining; it felt very saltless and flavorless. There is a reason why there aren't many good reviews for this restaurant. I would not recommend.

Excellent hotel in middle of a small town. Rooms are dated but very spacious. Conference area is…read morewell equipped. Staff is very friendly here. Breakfast was very monotonous.

Supporting staff are outstanding and excellent at their job. The entire hotel is immaculate. The…read morerestaurant is great and the bar is plentiful.

We looked at several hotels in Sturbridge and this one was the most affordable and accomodating! We…read moreneeded 2 adjoining rooms for my sister's wedding and they had a double queen attached to a king room with a seating area. This was perfect for doing our hair and makeup. And all the staff was so friendly and helpful. Breakfast was available with self-serve eggs, sausage, pastries, fruit and waffle machine. Beds were comfortable and the rooms were clean. I would stay here again!

I can only speak about the current situation. Hotel is under renovation AND it's like a damn…read moreChuckee Cheese in here as well. It's February school vacation week so on top of the noose from the construction, these kids are running around the halls screaming and what not. They were playing "knock on rooms and run" last night, mine was knocked on three times. Management needs to do a better job at controlling this nonsense for guests who are staying here for other reasons other than using the hotel as a babysitter. Bed hard as a rock, water pressure sucks, hot tub was freezing cold and filled with kids anyways. The young man at the front desk was a sweetheart though ( didn't get his name ) so make sure it's not a school vacation week I guess prior to booking any hotel with a pool.

Spent two nights here. The desk at check in asked if we wanted housekeeping services on the next…read moreday and we asked that the room be cleaned . Housekeeping never came on the second day. When we called they said sorry. they are gone for the day. Disappointing!

Very well run. Friendly staffs, clean room and great breakfast buffet. Great location as wellread more

Very nice and clean Holiday inn. It has a large parking lot that is shared w a Panera (very…read moreconvenient!). Easy check in. I had forgotten toothpaste and they had complimentary Colgate tubes available. Breakfast buffet in morning is also complimentary and had a lot of options. Hot foods (omelets, pancakes) and cold (toast, yogurt, cereal, etc).

The room was big and clean, check-in staff was friendly. Unfortunately, the light in the bathroom…read morewasn't working so I let management know. About 30 mins later the door to my room just rapidly opened and a man walked in. No knock, no nothing. It turned out to be the electrician tasked with fixing the light. Apart from him seeming to have a pissed off low-key passive aggressive attitude about having to do what is his job, just waltzing into someone's room without a knock is an absolute no go! He didn't even apologize or acknowledge that this is unacceptable behavior. Definitely lock your doors! Breakfast was complimentary but just ok. Pool was closed due to maintenance for my entire stay, just like last year.

It is expensive for level of hotel service and amenities…read more The carpets in stairways seem to need replacing and cleaning. There are no refrigerators in rooms and no glasses., Just two paper cups. No chairs on decks. No restaurant or bar service on days we are here... bathroom smells mildewy. The view of lake is lovely but with no furniture on the decks, hard to enjoy. Could be a great place but falls very short for the cost

Horrible tired place with unprofessional, rude, and racist staff person…read more If you are a non white person with a service animal, this isn't the place stop let alone stay. Place is clean but rundown and smells. Although it's non smoking, they allow people to smoke tabaco and marijuana in the interior common areas. Smell proliferates everywhere. Julie behind the desk is rude, inappropriate, unprofessional, and racist. Although there were more than 6 dogs staying at the place (one barked non stop and another pooped in the hall), Julie decided it was my trained service dog with no proof. Most likely because I was the only non white person with a service dog. She went as far as telling me that my dog is a comfort dog and not a service animal. She refused to see the documents I offered as back up. She also crossed the line when she approached the event organizer of the event I was there for to ban me from future events. Extremely unprofessional and inappropriate. I wish this annual event would move elsewhere that is not as decade, decrepit, and had professional hospitality people.

A wonderful stay. New owners and newly renovated since the last time we stayed in 2023. Room was…read morecomfortable, gym was equipped with everything needed and the breakfast was very good.

The room had gross, visible, accumulated dust on the air conditioner/heater and bathroom vent. The…read morebed comes with mini pillows that are more like throw/decorative pillows than standard size pillows. The mattress seemed like it was at the end of its useful life; it seemed to sink in the middle and had insufficient support. Shower pressure was average. The toiletries that are included are smaller these days. The breakfast, however, was respectable. Plenty of eggs and sausage links to go with waffles and coffee/juice. Be advised that the property does allow pets...so if you have allergies or want a quieter stay, this property may not be for you. Try to get a room at the end of hallway - away from the ice machine and elevator; you'll get a better night sleep.

Would have given this place more stars but I just couldn't…read more Everthing was fine at first we checked in. The rooms were nice seems to be updated, me and my husband loves the shower! But as the night progressed things went slightly downhill. Found a cockroach in the bathroom so instantly all food had to be put away. Around 12 am we heard a loud knock on the door a few times. We ignored it as we hadn't ordered anything or expecting anyone and when we called the front desk to tell them the guy seemed really bothered. Other than that it was ok but I wouldn't stay here again.

We stayed here for one night passing through, it's a bit overpriced considering the sheets were…read morestained and the room was humid. However, the staff were very nice and welcoming. They were determined to give us a pleasant experience. More intentional housekeeping would drastically improve the space. The shower was nice.

Mani and Andy were sensational. We used a 3rd party booking site and everything went smoothly…read more Great value for what you pay. Clean open parking lot, laundry on site (they will sell you quarters- just check at front desk) , spacious , cozy and comfy rooms. Rooms have air/heat... microwave.. refrigerator, big comfy beds and our room 134 has a lake view. Wow! Been staying here for about 4 years and will not stay anywhere else.

Graduation weekend in Worcester, hotels were so expensive. Tried to save a few bucks and stay here…read more Boy was that a mistake. You'll read on various sites that it's very clean. It's not. We arrived late, very tired, but had to clean the place first to make it livable. You'll also read in reviews in various sites that the breakfast is surprisingly good for a budget motel. It's not. It's paltry and stale. Even the coffee sucks, watery and weak. The rooms look nice online due to a recent remodel. If you leave the lights off and squint your eyes, yeah it looks nice. We were also woken up by our upstairs neighbors several times, though they weren't being especially loud. Just walking in their room. Normal footsteps are not only audible but somehow amplified to the ground floor rooms. All this would be fine if it was $60, but it was over $300.

Well let's start off, the rooms are a decent size, not too small. Me and my family stayed for a…read moremonth due to housing issues, when we got to the room it seemed clean. Someone spilled a drink on the floor so I cleaned it with a baby wipe and the wipe was black. The floor was gross. The bathroom ls are small with only a toilet and a shower/bath tub and the sink is in the room. The mini fridge barely works and the microwave gets overheated easily. There is dogs barking all night on the right end of the building so I recommend the first floor in the back. The cleaning woman smashed a tablet she admitted to and never wanted to come in and clean down the floors, we had to ask. The ice machine is convenient and accessible. I wouldn't stay outside very long due to people drinking and other illegal things that go on at a motel. But for the most part the staff is friendly and it is workable, it's near a lot of fast food and other shops.

Where do I begin? I was charged twice for my room. The smoke detector was removed from the ceiling,…read moreand nowhere to be found, which is a code violation and definitely a safety concern. The TV wasn't working. Had to unplug and plug back in the HDMI cable. The floors were dirty and I ended up wearing sandals because I was getting dirt on my feet. There were large areas where the paint had peeled off. The bedspread had a stain on it. All of the furniture was damaged. There was a weird, musty odor in the room. Never again.