Rente una van el precio en la página online era de 30 dolares y en este lugar cobraron 58 dólares…read moreme entregaron la van sucia que yo tuve que limpiar.

I will never, ever, use UHAUL or recommend them, and I will explain why…read more On 11/20 at about 4:15 PM I called to reserve a 26' truck in the Southbridge, MA location. I have learned it is best to talk to a person then to reserve online, specially when it comes to moving all of your belongings out of State to your new home, try and leave no room for error. I spoke to this wonderful lady who assured me there would be no problem with reservation to pick up 26' truck in Southbridge on 11/28 for 8AM. Great took my confirmation # and continued to line up the movers to help load and unload truck. I had plans on calling UHAUL on 11/27 to confirm everything and was pleasantly surprised to get a call from the North Oxford UHAUL location. I answered with I was just thinking about calling you to confirm when the women said she does not have 26' truck for me. I responded incredibly surprised with I reserved this a week ago and I am just getting a call today??? Her response was you did not reserve with me, so I have no truck for you. I responded with I reserved this with UHAUL, are you not UHAUL. Her response was I did not reserve with her and she has not truck but will call the main #. Ok, by now you can imagine my blood pressure rising. I am scheduled to meet hired movers to load my truck the following day for me to drive 300 plus miles to meet another set of hired helpers to unload my truck and I have NO FREAKING TRUCK!!!!!!!! I call the 800 number for you UHAUL I am on hold for about 18 mins. when was I pretty much told that I made a reservation to have 26' truck reserved in the nearest location to my request and they have until 6PM to get this set up? I responded with seriously no one once told me that my reservation that I made a week ago means NOTHING until 24 hours prior to my pickup time and date. And then I might just get a there is nothing we can do an we do not have a truck for you because this is what the policy is with UHAUL on one way rentals... ARE YOU KIDDING ME!!!!!!! I was giving the regional # and was told they have never called at 6PM and have had to cancel a reservation for not having to locate a truck. Now my fiancé is on the phone trying locate a 26' truck with another truck rental company. Guess what? He found one with Penske who informed them they get calls like his frequently from UHAUL customers, seriously?? Yup, we got a reservation for 11/28 @8AM and the women stated we will not charge your card until you pick up the truck and even if UHAUL calls back with a truck she recommends not canceling until we have keys in our hands due to how unreliable UHAUL has become. Now in the meantime I get a voice message from a UHAUL dealer in Milford, NH. YES, MILFORD NH a 1 hour and 45 mins away from me to pick up truck at 11 AM on 11/28 ARE YOU FREAKING SERIOUS??? UHAUL had 1 week to get this reservation in order but they wait until the last wakening hour to throw it together at my expense. I politely told them to tell UHAUL to shove it up their @$$ and explained to the young man he did nothing wrong this is all UHAUL's fault and I hope he takes great pleasure in delivering the message. I then called the Regional Office, again. And Erica took my call with not a slight bit of disbelief when I explained this is BS that I have drive 2 hours out of my way to pick up a truck they knew was needed a week ago in the area. She states we only said we would reserve closest to your requested area. Nope that was never said, and I requested her to listen to my conversation I had when making this reservation. Cause I would have NEVER agreed to this. I would have found a solid reservation not a closet to you BS that they are trying sell. I again knowing the calls are recorded stated they can shove it up their @$$ and to be certain this is canceled. So, please never ever consider renting from UHAUL, DO NOT DO IT, RUN FAR AWAY Go with PENSKE!