Awesome. No offence but not what I expected of "used car salesman" feom the time we drove in we…read morewere treated with nothing but respect! Don (I am pretty sure that was his name) listened to what our needs were and encouraged us to drive several options. We never felt rushed or like we were a bother. In fact we were there on a Saturday a half hour past close and it never even came up they were closed. We were never pressured for our "information" or to "leave a deposit" Mike (the owner) was on site and gave my husband a number for his trade when asked. No bull, just a number. If I HAVE to choose a con it would have to be they are closed Sundays. Like I said "if I had to choose one" lol. So far so good. I would make this my first stop when I am in the market again!

Wayne and his staff are just down the road from me. We have gone there now for about 4 years. No…read morereason to go elsewhere. God I hope he has no retirement plans anytime soon. He seems young enough. I think we are good.

as an out of stater, my car broke down on highway.. shop…read moreowner was nice to talk to.. mechanic got me up and running..

Great service. Great prices. A+ work. I've been going here for 15 years. Well worth the money &…read moretime.

Great service, prices and communication.. extremely trustworthy... can't say enough about Mackouls!…read moreBeen going for years and they've always been amazing. Highly recommend !

Swindlers! Beware of these guys at this location they're crooks. Watch your bills carefully and…read morecompare it to your SIGNED agreements.

This was a great car buying experience. The salesman (Colin) and the manager (Michael) listened…read morecarefully to what I was looking for in a car and what my financial limitations were. They accommodated all of this, gave me a very fair trade-in value on my car and found me a great car. The whole experience went very smoothly and I was able to have the car I wanted that day. I highly recommend them and I especially recommend car buyers go to Enterprise instead of any of the dealerships.

My 19 year old daughter bought a car here and I was beyond shocked they didn't take advantage of…read moresomeone with little to no experience buying cars. Tony walked her thru the process and was beyond patient with her. He went above and beyond to make her comfortable with her first "big girl" purchase. I'll never recommend another dealership but Clinton Motor Car.

Highly recommended. We bought our Volvo from Anthony and team about 6 months ago, they took care of…read moreus and addressed all our concerns, and then went above and beyond. Kind, communicative and honest. Their customer service and after sale support was admirable

Always helpful and very knowledgable. Surprised they aren't crowded with customers. I wouldn't take…read moreany of my cars to anybody else. I trust them.

I still haven't gotten any formal response for my original issue, which was to obtain the formal…read moresale documents.

I loved the car, but this place is shady!! they mislead and provide parts that are unsafe. Beware!read more

The Team here is really Great. Quality establishment, work, and service aswell. Top notch.read more

Did I get the car I was looking for at seemingly a reasonable price? Yes. Was it the most…read morestressful, unprofessional and heinous customer services I've ever received in life? Also yes. Full disclaimer I'm a young, single woman who went in alone. I had totaled my car and was not only in a rush to do things but I've never done this before. In the past I was apparently spoiled going directly to the Honda dealership. I saw an ad for the 2021 Honda Clarity that I was looking for online, went from Boston out to Worcester, test drove the car, put down $200 as a deposit while waiting for the check for my insurance. The car had 120k miles on it but is otherwise in wonderful condition from what I can see. It was listed for about $15k but when I came in I was pleasantly surprised they can take $4k off the top as an electrical vehicle tax credit. It seemed like a no-brainer. Now it's screaming scam. I was transparent with the manger, Yana, who I dealt with every step of the way that I hadn't done this before and was looking for guidance. She miscommunicated with me in multiple ways including the best form of payment, when to insure the new vehicle and that the sales tax ($1k) was not included in the price but expected at the RMV. My paperwork says I paid the tax at the dealer then was shocked to have to pay again. Screaming scam. When I went to get the car inspected it immediately failed. There was a safety issue in the front left wheel. I called Yana and she ordered the parts and had me come in the next week for her mechanic to fix the car. This was extremely upsetting. I just spent $11k on a car and they didn't even apologize for the serious error. They said "mistakes happen" and refused to compensate me for my horrible experience. When expressing my frustrations with Yana, the owner (her dad) came out of nowhere and took control of the conversation. He was extremely rude and dismissive and refused to give me the name of the mechanic who supposedly fixed the car. They don't have a mechanic on site and drove it somewhere down the road. It was all very shady. They had initially asked me to write a review so when I took my phone to take pictures of the place they got extremely offended and said "we're done here" and threated to call the police. We actually are not done here. I'll be in touch with the BBB and my lawyer. I really tried not to judge a book by its cover but the place is also filthy inside and out. It's dark, dingy and the "waiting area" are literal dog beds. When I went in I was jumped on by multiple dogs. So unprofessional.

DO NOT TRUST THEM!!! The most horrible business I've ever seen! I came in to look at a car on…read moreFriday For my son. They told me it was loaned out for the weekend and it would be back on Tuesday and made me an appointment For noon Tuesday. I got 2 text messages and an email confirming and when I got there at they had sold it out from under me that morning. HORRIBLE SERVICE AND BUSINESS ETHICS DO NOT TRUST THEM! Typical used car dealer....

I'll be honest -- I never expected to be writing a *glowing* review of a car dealership. But my…read moreexperience at Westboro Toyota on Route 9 in Westborough, MA was so genuinely good that I had to share it. It started with a bad situation: my old Camry needed $4,000 in repairs on top of $3,000 I'd already spent on it last year. Then my wife's car developed a power steering fluid leak *and* a fuel leak -- $6,000 in repairs on a car we paid $4,000 for. We needed two cars, fast. We headed to Westboro Toyota and were paired with salesperson **Adel Botros**. From the start, he was patient, transparent, and genuinely tried to understand what we needed. My wife wanted the lowest lease payment possible. I wanted a Corolla to purchase. Her 84-year-old mother (who came along for the ride) needed something easy to get in and out of. My wife test drove a Corolla LE first, but her mom found it too low to the ground -- she struggled to see over the dashboard and had trouble getting in and out of it. Since she relies on my wife to drive her everywhere, she offered to help with the payments if my wife would consider something more comfortable. So we asked Adel if she could also test drive a Corolla Cross SUV -- a significantly bigger jump in price. Many salespeople would have shown their frustration at that kind of mid-process pivot, but Adel didn't flinch. He smiled, grabbed the keys, and made it happen without a hint of hesitation. I tested the Corolla Sport Edition Hybrid, but when my purchase price was out of reach, Adel didn't just shrug -- he quietly worked up an alternative and turned his screen around showing me exactly the monthly number I had asked for, on a gas-only Corolla SE. Same great car, different powertrain -- and honestly, I liked it even better on the test drive. I even emailed him after getting home to ask if I could switch my reserved car's color to silver. He texted me the next morning to say one had arrived *that very day* and I could come sign paperwork that night. That's the kind of follow-through you don't forget. **Finance Manager Matt White** was equally impressive -- clear, friendly, and made what is usually the most painful part of buying a car feel completely painless. If you're car shopping, do yourself a favor: go to Westboro Toyota, ask for **Adel Botros**, and let Matt handle your financing. We were a picky, ever-changing group of customers and they treated us like we were their most important clients the entire time. Absolutely earned a 5-star experience. ***

Very disappointing experience with Westborough Toyota's service department. It took 3 weeks and 3…read morevisits just to identify the source of the oil leak. They also charged the warranty company more than originally quoted for the engine timing cover reseal. After the repair, I found a scratch on the car that appeared to be covered with a touch-up pen, but they did not admit responsibility. About 100 miles later, the engine died. After the engine replacement work, the car was returned dirty outside and inside, with dirty fingerprints left in the interior. The manager never offered a real apology or took accountability. I lost confidence in this service department and will take my business elsewhere.