I would say great experience, excellent been on time , reliable and safe. I am very glad that i…read morehired genesis tour , had trip from Denver airport to Aspen . Prices very competitive , actually that day when we were coming from Denver airport, snow was very heavy and driving conditions were bad, but driver was very polite and professional. I highly recommend this company to everyone!

I flew into Denver from Florida on a Marykay Business Trip last week and I hired Genesis Tour to…read morepick me up from the Denver airport and also 3 days later to bring me back to the airport! First of all I was totally impressed that they where on time and waiting for me! The limo was clean and well stock with a bottle of water in which I really needed from the long trip! The Driver was super Friendly and when he came back to bring me to the airport he was on time and I enjoyed our conversation! I highly recommend this company for there professionalisms. There Prices where perfect for the job they did. I will certainly be using them every time I go to Denver Again and Highly recommend to all my Marykay Friends!

John is the consummate professional. Have worked with him for 2 years now and he has never let us…read moredown. His cars are immaculate, his personal presentation is immaculate and he is the last of a dying breed of professional chauffeurs. His reliability, level of communication and attention to detail is what sets him apart.

Our driver was rude and sullen on the way to the airport. When he picked us up upon our return,…read morehe hadn't checked our arrival time. We were coming Europe and had to go through customs. He appeared angry and drove too fast. In addition, he spoke on his phone the entire time in a loud voice. When we suggested a short cut to our house, he ignored us. We have had this driver before, and he just isn't civil or polite. That's it for us. It's too bad because we have used the service for many years.

Title: Discriminatory, Unprofessional, and Dishonest - Beware of American Eagle Limousine…read more On June 27, I booked a Sprinter van with American Eagle Limousine for a family trip scheduled for July 19. This was not just any trip--it was the first time in years my family and I would be together, as I'm an Air Force Captain stationed overseas unaccompanied. My time was limited, and every moment with them mattered. The company called me on July 16 to "further confirm" my payment details. They requested a photo of my driver's license and my American Express card, which already felt excessive, but I complied to ensure everything was set. I stayed on the phone to ensure everything was good to go and was told just that. On the afternoon of July 18--one day before the trip--I received a cancellation email with no explanation. Panicked, I drove to their listed office, only to find no such location existed. When I called for answers, I was told the billing department had gone home and wouldn't be back until Monday (two days after my trip). Desperate to salvage the situation, I spent hours on the phone. I was told--by two different employees--that I could pay via Zelle. This immediately raised red flags: reputable companies don't typically operate this way, and I had never used Zelle for such transactions. Meanwhile, my two original payments still hadn't been refunded. After wasting 6 hours away from my family, I finally sent $600 via Zelle, hoping the driver would arrive the next morning. The driver did show up, but less than an hour into the trip, I received another call demanding additional payment--still with no proof that my original payments had been refunded. This pulled me away from my family yet again. When we arrived at our destination, the driver put me on the phone with the owner, Othmane. From the outset, he was combative, dismissive, and utterly lacking in accountability. He openly suggested I was a scammer based solely on my driver's license--something I can only attribute to prejudice based on my skin color. He fixated on the expiration date, unaware that Arizona licenses don't expire until the driver turns 65. His tone and assumptions were offensive and discriminatory. To avoid being stranded, I reluctantly allowed the driver to photograph my driver's license, military ID, Global Entry card, and Amex card--far more than I was comfortable sharing. I sent another payment via Zelle for the return trip, still without confirmation of any refunds for my earlier payments. While the transportation ultimately occurred, the experience was one of the most inconvenient, disrespectful, and discriminatory encounters I have ever had with a business. Even after I proved my legitimacy beyond reasonable doubt, there was no goodwill, no apology, and no monetary compensation for the stress and wasted hours they caused. I will never do business with American Eagle Limousine again and strongly urge others to avoid them. Heed my warning--beware.

David was professional and always available when we needed him. Wish we found him earlier in our…read moretrip. Great experience!

We hired Bob to take us on a day and a half trip from the Denver airport to Estes Park and the…read moreRocky Mountain national Park and then give us a tour of Denver. Bob met us where he told us he would be, and all went well on our most enjoyable trip with him. We really enjoyed our time with him and would highly recommend him to anyone else. John Sampson

Amazing. Arrived early, easy pickup, safe driving, reasonable price. Bob is the way to go for a…read morereliable way of transportation, hands down. 100% would recommend.

So if you've been to Denver and need transportation from the airport to downtown, you know it's an…read moreexpensive cab ride ($50-$60). Leaving the Westin Downtown, the valet asked if I'd like a Town Car for the same price as a cab. Absolutely! I jumped in the back of Jamil's clean and polished Lincoln Town Car was an improved experience from the small, dirty cab I arrived to town in. Jamil was a perfect conversationalist and host as I exited Denver. Next trip to Denver, I definitely call for him for transportation.

I had to heir a car service for a few mos . Such a one quality service I have been reserving from…read moreJeremiah and his team! Their vehicles are clean. The drivers are neatly dressed , and have absolutely fantastic personalities. I highly recommended using Ambassador Limos for whatever you might need a car service for. Thank you guys for all you do...

Absolutely a piece of a crap for those of you wanting to book a limousine do not do it here this…read moreLimousine service is horrible rude and money filthy, they charge upfront and give you a shitty service can't play music can't have fun driver rude and unprofessional this is a business I will never work with again, Limos are dirty even Uber was more reliable, and you know what they can do with their limousines right? They can shove it up their you get the point, DO NOT BOOK

The worst service ever. Where do I even start with this review... I hate to give bad reviews but at…read morethe same time I don't think it's fair how he treated my friends and I. Initially called last Tuesday and inquired for a party bus round trip service to red rocks for 16 people. Sam, the owner stated that his bus accommodated for up to 20 passengers, the bus has a great sound system, comfortable seats, and the he was able to take us to the round about in the north lot of Red Rocks Amphitheater. I scheduled the bus arrival at 6:30pm in lakewood for 16 passengers. The day of the event (Friday) Sam called and stated that he was running late due to traffic and he was going to be 10-15 minutes late. I expected him to arrive at 6:40pm. Once he arrived he stated that the pickup service was at 6:15pm.. What? First encounter with Sam was very unpleasant - he stated that i reserved the bus at 6:15pm, funny thing was that on his paper work, he wrote down '6:30pm'. Automatically he was accusing US for not being on time... The party bus itself is in horrible condition. No cushion on the seats, my friends and i were sitting on marble tiles and some of my friends were sitting in a broken sink in the bus. There is a sound system but only can be used by the bus driver (Sam). During the ride to red rocks, he wouldn't let any of my friends play music on the sound system. He had music playing on the bus but it was HIS music only. No offense on his music taste, but my friends and I don't listen to top 90's music.. I went ahead and walked up to Sam while he was driving and asked if we could change the music, he rudely responded that he did not want me near him. He did drive us half way to the top and we had to hike up to the north lot entrance of Red Rocks, I wanted to speak with Sam after the show since my friends and i were upset about the service. I asked him if we were able to talk after the show. But he demanded that we 'talked now'. Trying to hold a conversation with him was impossible, I was trying to explain to him that my friends were unhappy with the service and that the bus was falsely advertised. He was threatening my friends and i that he was going to leave us at red rocks. As my friends were trying to calm him down, he stated that he would stay if only I did not talk to him and stated that i needed to "shut my mouth". He then threatened that he was not willing to stay unless he got an additional $150 from us. My friends and I didn't want to be left behind at red rocks and ended up paying him an additional $150. I feel like he purposely wanted to start drama so that he was able to threaten us and get more money from us. Overall, the worst service I had in years. Sam is rude, unprofessional, and does not know anything about customer service. I don't appreciate how he threatened my friends and I that he was going to leave us at red rocks and demanded $150 extra; we are victims of a con-artist. Beware of Sam and his falsely advertised party bus!!!!

Thanks for always getting us to our destination on time, in style and safe and sound. We love being…read morespoiled by you! You won't be disappointed with the service you receive from Ur Ride! Truly a treat! See you soon!

Britnie was my driver and it was an awesome experience! She arrived early, her car was super clean,…read moreand she provided refreshments which was a nice touch. As a Denver native, she knew the best routes to take to avoid delays. I arrived relaxed and ready for my business trip. If you are looking for reliable executive travel to the Denver airport, definitely hire Ur Ride!