Let me just start by saying my stylist was very nice and made an honest attempt at making…read moreconversation. But that's pretty much where any positive experience ends. First off, the salon didn't even have my appointment on their scheduled. Not only did I book online but I CALLED TO CONFIRM. Then when I show up they don't have me on the books and ask me if I got my days mixed up... good thing I had the confirmation email saved in my phone. I assume my stylist was double booked because she called me by a different name and kind of rushed through my appointment. Online it said my session would be an hour but I was in and out within 30 minutes, 10 of that was trying to find my reservation. Now for the hair... it's alright. She did a good job at cutting the dead ends off but she took more than I asked for off. At first I showed her a length of 3 inches and then we discussed cutting between 4-5, turns out she cut 5.5 off. Okay. But then she also gave me bangs??? I asked for face framing pieces but what I got were long, choppy curtain bangs that I'm not particularly a fan of. To top it off, she put around 1/4 cup of product in my hair. That would have been fine if they did what they were supposed to but instead I left with half-wet, gelled hair. For lack of a better description it felt like a cross between steel wool and pubes. Do stylists normally leave hair partially wet? She said this was to prevent it from frizzing up... maybe she had good intentions or maybe she was just rushing because she was double booked. Either way, it was far from what I asked for/ imagined. Overall the salon was clean, my hairdresser was nice, but I will not be coming back. Maybe this is a salon for a different clientele than me (29F, white, long (now short) brown hair) because my sister-in-law loves it. I would just encourage all new customers to do their research before going.

These Ladies know how to do hair right! I have been coming to Dylan for over 5 years. Never left…read moreunhappy. The crew, atmosphere and vibe are all welcoming and professional. I feel grateful to have found such a wonderful salon. April the owner, is not only great at doing hair but an Alumni of Goldman Sachs 10,000 Small Businesses program which helps the Cleveland community and creates new jobs in the area. All around impressive place!

Megan is the nicest person ever, she makes you feel so comfortable and really shows she cares about…read morehow your hair looks as well as hair health. I came to her after my hair was dead and breaking from another stylist and she completely transformed my hair so it is healthy, can grow longer, and I'm still able to be as blonde as I like. I recommend her to all my friends and family and will be coming back for a very long time!

My experience was excellent! Megan made we feel comfortable the whole time. The vibes were great…read moreand relaxing. She worked around my difficult schedule and fit me in right away. I was her only client at the time so I was rushed or partially worked on by an assistant, it was personal and detail oriented service. My hair looks great and feels great! I got a full blonding and hair cut and the color is perfect, exactly what I wanted and the cut is so healthy!

I really didn't want to leave this review but I felt like I had to. First I called for an…read moreappointment for a press and curl with marcels. Her husband asked me how old are you, which I felt didn't make a difference. I was referred to the owner and I was very disappointed. She gave me a soft press with no grease or oil then proceeded to curl my with no curling wax. She didn't straighten around my edges or my ears the back of my neck I was confused. Then she asked how I wanted curled and I told her a row down the middle and the sides down, she said oh you taking me back to hair school. I said something simple. I thought she could handle. Came all the way from Akron and was very disappointed with the outcome. Fish hook curls as if she didn't know how to curl with the marcels. I would give them a 1 on a scale of 1-10 meaning 1 is the worst experience.? So upset with my service!!! Had to go home and curl my hair myself before work.

. I didn't know what to expect when I walk through the door of simplicity they have very good…read moretechnicians that take care of all your beauty needs .they are like a big family It's so nice to see, black people getting along, can't wait for my next appointment. Keep up the good work guys.

Lydia is awesome! She does a GREAT job on my hair! Always friendly and a great conversationalist.read more

Taylor did a nice job and the Salon is decorated very tastefully! I got my hair cut and colored and…read morehighlights. I would definitely recommend this place

I came in looking like a werewolf and walked out looking fresh in record time. If I lived here I'd…read moreonly go to Alma, she's the best.

Alma always does an excellent job and she always knows how I want my hair without telling her. She…read moreis personable and professional.

I've been getting my hair done by Queen for about 5-6 months now, she's awesome! I leave the salon…read morehappy every time. Great vibe! No gossiping, or cattiness! Great salon atmosphere. My hair has grown, looks a lot healthier than before, that girl can straighten and curl some hair! Check her out!

They are sooo kind here at Jade and making an appointment is so easy. everyone always does the most…read moreto make sure you are comfortable and audrey is the most incredible hairstylist! She is always keeping the appointment fun and interesting and asks all the right questions to make sure she knows exactly what you want. I really love that the hairstylists always discuss budgeting to make sure you know what you are paying and are comfortable with it!

Kat is fabulous. She makes you feel like the most important person in the room when you walk in for…read morea hair cut. She asked me a bunch of good questions like, how long do I want to spend doing my hair, how often I wash it, if I had any concerns about dry scalp or frizz or thinning. Kat encouraged me to also show her pictures of what I did and didn't like so she could target the look I wanted. She took this all into account to give me a great cut and style. And then walked me through how to recreate the look at home. I recommend her skills and talents to everyone.