I went here for a new cut and the stylist did it perfectly. I wish I could remember her name lol…read more Staff was friendly as well.

(Realized I forgot my review in my drafts! So I'm posting it now!)…read more I usually give a salon multiple chances before writing a negative review--unless something seriously goes wrong. Unfortunately, in this case, it did. I've been here a few times for lashes and once previously for hair, and my first hair appointment was great. The stylist was gentle, communicative, and professional. I loved my hair, was shown products afterward, and happily purchased them. I left feeling taken care of. This second hair appointment was a completely different experience. I was greeted by a young stylist who seemed pleasant and understood what I wanted. However, once she began, I immediately noticed she had extremely long, sharp acrylic nails (about 1.5-2 inches). While I have nothing against acrylics--I wear them myself--there needs to be a limit in a professional setting, especially when working so closely with a client's scalp and hair. She colored my hair without gloves, which already made me uncomfortable. Throughout brushing, coloring, and washing, my hair repeatedly got caught in her lifting acrylics. My hair was yanked out multiple times, and at points it was genuinely painful. Holding a brush seemed difficult for her, and the brushing was rough and uncomfortable. The shampoo experience was by far the worst I've ever had. Normally, that's my favorite part of a salon visit. Instead, due to her nails, she couldn't properly massage or clean my scalp. The shampoo barely reached my roots, yet my hair was pulled the most at the bowl. My scalp was sore for two days afterward, to the point where brushing hurt. I'm a mom of three and a full-time college student, so self-care time is rare. I was really looking forward to relaxing--maybe even reading--but it was hard to focus through the discomfort. On top of that, the stylist seemed mentally checked out, asking me the same questions twice and lacking awareness of the situation. When the service ended, she simply removed my robe and said thanks for coming. No walk-out, no product recommendations. I had planned on purchasing shampoo, conditioner, and heat protectant again, but I left without anything. I still paid for the service and left a tip. After taking a few days to cool off, I felt this needed to be said. This experience was unsanitary, painful, and disappointing. My hair turned out "meh"--the haircut felt rushed, I didn't get the layers I asked for, and highlights alone don't make up for the experience. I truly loved coming here, but after this, it won't be my salon anymore. If you come here for hair services, I strongly recommend choosing a stylist whose nails allow them to work safely, hygienically, and comfortably--preferably ones that can fit inside gloves.

As soon as I walked in the door, Shelley greeted me with a warm smile. I was very hesitant about…read morestepping back into a hairsalon as the last two times didn't go so well. I figured 3rd times a charm right? Right! I'm so glad I made my appt because Shelley did not disappoint! We talked while she was doing my hair & it was just a breath of fresh air just sitting there talking with her. She made my time there well worth it & I am beyond grateful for the outcome of my hair. I will definitely be back there in the future. So glad I finally found a good hair salon I can go to. Thank you Shelley for your remarkable work! I love it!!

Will definitely be back. They did a great job fixing a color job by another stylist. Reasonable…read moreprices and beautiful location

Kali is such a sweet lady! She made me feel so relaxed and at ease while I was in her chair. I've…read morenever been a girly girl so going to get my hair done wasn't ever something I looked forward to but she really made the process smooth and comfortable. I LOVED my end product and will definitely be back! Thanks Kali!

Kali does a GREAT job on my hair! I LOVE it and I've never been disappointed. Her communication…read moreskills in our consultants are clear and easy to understand! I feel safe with any of her suggestions! she's very friendly and I enjoy her company.

Kyongi is amazing! Best haircut and color lady in the business. She really values me as a…read morecustomer! She also is the best for conversation and advice! Thanks kyongi!

I visited Nabi a few weeks ago for a quick wash and style and Maria gave me exactly what I wanted!…read moreShe was very sweet and was able to give me the look I wanted for a great price. Maria is the only hair stylist who I've been able to show a picture to and she got the style right on the first try! I plan to visit her again this week. I would absolutely recommend her to anyone looking for a great style. She also has me considering color for the first time in my adult life.

10 Stars for their hair stylist Heather Witters! The best I have ever felt about my hair…read more Polished, professional, and exactly what I wanted!! Heather is an amazing professional, down to earth, and an excellent listener to my hair ideas. She exceeded my expectations and my hair looks amazing!! *Heather Witters = 10 stars

O.M.G.! Jarid is a miracle worker. For the first time in the ten years that I have been in…read moreWashington, I love my haircut! I've had at least 4-5 trims and cuts that I was not satisfied with. I asked for a specific haircut that was going to take off at least 4" of length. He looked at some pics I brought and gave me honest feedback. My hair is fine, and the haircut (modified bob) was perfect in every way. Suited to my face shape, length and textured perfectly! The atmosphere was pleasant although a little loud which kept me from hearing Jarid speaking at times, but all in all, a beautiful and clean salon. Parking was convenient in the back. Definitely worth the price! I'm so happy to have finally found my salon, and can't wait to book with Jarid again.

I searched for someone that listened to my hair concerns and JennyRae is the BEST! She not only…read morelistens, she makes you feel so much better about yourself and truly wants all women to feel and look their very best! She is so good at what she does and is a true specialist in hair extensions.

JennyRae is amazing and incredibly empathetic when it comes to how important it feels to have your…read morehair look and feel as healthy and nice as you want it to be. She is gifted at her trade. My cut, color and extensions were gorgeous. I have some hair thinning, but her solutions completely took care of that. The initial red color we picked faded a bit too quickly on my very coarse, curly hair - which is common. But JennyRae kept tabs on how I was feeling about the color, and when I told her it was turning more brown than red, she had me come back and COMPLETELY re-did the service for me! She included extra deep conditioning to compensate for the second round of processing and went the extra mile to make sure it turned out exactly as it was supposed to. Re-doing the color took a bunch of her time during a very busy season but she didn't even blink about that! She just got me in and taken care of (pampered is a better word) so that my service was complete and I was ridiculously happy with the result. JennyRae is a person of integrity and loves what she does. I am so glad I happen to live near her studio and stumbled upon her when was looking for a new provider to help with my challenging head of hair. Something about a thick, vibrant head of hair just makes you feel young and luscious, and that's how I feel going into the Holidays thanks to JennyRae.

I am very UNHAPPY with a recent hair service where I received unexpected highlights from a new…read moreemployee, McKenna, even though I clearly asked for a solid, all-over hair color. I booked for all over color and later was told it would be a bleaching service instead if I wanted to go lighter. I agreed to all over color and going lighter. So this was fine. I originally had all over hair color that was dark brown with naturally grown out roots (2-3 inches). Then McKenna mentioned she was doing something similar to "balayage" when the other stylist and their client asked what she was doing to my hair. I clearly communicated my preference against highlights multiple times, even questioning the stylist during the process when her technique appeared inconsistent with a solid application. Despite assurances of an all-over color, my hair developed "dimensions" and it was BLONDE with noticeable damage to my hair. I thought she was coloring my roots but she was creating "dimensions". Dimensions is not all over color. Dimensions is "highlights", streaks, and lines that's not all over color. I wanted one solid color and for my black roots to be matching the brown all over color. Does that make sense? Does that mean I want highlights? When I contacted the business via email, the owner responded. We went back and forth few times. She only offered to have McKenna fix it, which I didn't want, and suggested just toning it darker, which I knew wouldn't stop the highlights from reappearing. The salon owner's subsequent offer to explain why "highlights" were necessary, rather than acknowledging the deviation from my original request, further illustrates a misunderstanding of my concerns. This experience represents a critical breakdown in communication and trust, as I was misled about the service being performed and would have sought a different salon. I don't think this salon does lift and color method. Or the owner is protecting the new stylist's mistakes. Regardless, McKenna is busy posting on Instagram. There is a photo of my hair and titles it "Behind the scenes" like it is a proud moment for her to lie to a client rather than reaching out to apologize. She should have been saving my hair from being burnt off other than taking photos at the sink. My hair is burnt off and I'm pretty she noticed it when she was blow drying my hair. She failed to mentioned the blotches and missing hair. I did not even get the deep conditioning treatment that I requested. I did get anything that I requested or wanted! In the end, I have unwanted highlights and less hair than before. My hair color is further away from my intended goal because she ignored everything that I said and gave me brassy highlights. I requested for refund or another stylist at the same location to correct my hair. That's when communication stopped and the owner never responded again. This service totaled $270. Here's the thing. New stylist and seasoned stylists can make mistakes! But the stylist is posting on social media other than apologizing. The business owner doesn't understand why you don't want to be getting your done by the same stylists that did everything other than what you have requested... this is not a good business to support.

Mckenna is an amazing stylist! She has done highlights, beautiful blowouts, and an amazing updo…read morestyle for me before! What amazes me the most is that when she curls my hair it will stay curled for DAYS! Highly reccommend her work.

Safiya did it again - she made me feel beautiful, lol. I've been going to Safiya for about three…read moreyears, but recently I took a break and tried a few salons closer to home for the convenience. Let's just say I immediately regretted it and quickly booked another appointment with Safiya. At SJ House of Hair, you're truly paying for the entire experience. Safiya is so personable, kind, and attentive - she really listens to what you want. I can talk the entire appointment and before I know it, hours have flown by. I'm always so comfortable in her chair, even during the shampoo - it's just such a relaxing experience. (No neck pain) She offers snacks, drinks, and creates such a welcoming atmosphere. Honestly, it feels like a really good friend is doing my hair. I always feel safe, seen, and heard when I'm in her chair. I'm so happy to be back with her.

I had an amazing experience with Safiya. She was very warm and welcoming. There were snacks and…read moredrinks available throughout. She listened to my requests for my hair and absolutely delivered. I'm so happy with my hair. Will definitely go again

Love my haircut by Carrie! My hair is thin and I was looking to keep my length but not have it look…read moreso sparse and Carrie crafted such a beautiful look for me. Love the way it sits and when I style it the layers give me an unexpected amount of volume for such thin hair. Thank you Carrie for the confidence boost. Also Carrie is so easy to chat with about various topics. I had a great time during my appointment. Will be back for sure!

This was my first visit and I couldn't be more pleased! Carrie took the time to listen to my wants…read moreand walked me through the possibilities plus recommend some amazing products. I hadn't had a cut in over 7 months because I had moved from my old salon but now I know I'll be coming back here for regular visits! 4 out of 5 because parking was a bit difficult.