I love this salon. Angie is an excellent hair stylist and her prices are very affordable. Any ideas…read moreI have she always make them a reality. The pedicures are great my personal favorite is Haley. She does a wonderful job and her foot and calve massage is heavenly.

This place is a hit & miss I think. I'm VERY particular about my nails shape & my last visit was…read moredisappointing. On top of it all my nail tech(Angie) kept wanting to use powder (Acrylic) on my refill instead of what I wanted- GEL REFILL(liquid form) Only after I INSISTED on a gel THEN it was done. She kept telling me it was gel but I'm no newbie at this...powder is Acrylic! Besides I couldn't stand the smell of it! Frustrated! Angie was nice & all but no, I will not return. Why is it so hard to find a good nail salon??? To think there r so many out there!

Great place, ask for Laura...best stylist you will ever find. She is also a devout Christian so if…read moreyou need encouragement or just someone to talk to if you are hurting...see Laura.

I had one of the most unprofessional salon experiences I've ever encountered…read more I arrived for my appointment and sat in the lobby for 10-15 minutes with no one at the front desk to check me in. Not a greeting, not an acknowledgment--nothing. Eventually, I had to walk into the salon myself and ask if anyone could assist me. At that point, I was told that I had arrived 10 minutes late and that my appointment would not be honored. This is simply false. I was physically present in the space the entire time. Instead of taking responsibility for the lack of front-desk staff or checking their own system, they chose to deny reality and blame the client. When I asked to speak directly with the stylist assigned to my appointment, I was told she was already with another client. That raises an obvious question: how did another client get slotted into my time when I was already there waiting? This was clearly an internal scheduling mistake, but rather than owning it, the staff doubled down, lied, and refused to help. I booked this appointment two months in advance, planned my day around it, and it was especially important as it was right before my birthday. Instead, I was dismissed, spoken to condescendingly, and left without any service or accountability. Mistakes happen. What's unacceptable is gaslighting a customer, refusing responsibility, and hiding behind excuses instead of offering a solution or even a basic apology. If you value professionalism, honesty, and respect for your time, think twice before booking here.

Dear Bahara, Thank you so much for the wonderful haircut. I…read morelove how it turned out, and I appreciate your professionalism and making me feel comfortable. You're so talented, and I feel lucky to have you as my hairstylist. I'll definitely be back. Shahnaz, thank you so much for the amazing manicure and pedicure. My hands and feet look and feel fantastic. I really appreciate your attention to detail and the relaxing experience. I'll definitely be back to this salon.

AMAZING! Really recommend, the 3 workers are amazing! Haircuts, amazing. Service, amazing. Pedicure…read moreand manicur, amazing. The vibe here is just awesome. I feel good her

Viv was highly recommended by a colleague of mine who has amazing hair…read more It is my birthday today so I decided to gift myself a new hairstyle. I called and Viv happened to have some time to fit me in. I'm so glad she did! I explained what I was looking for and had a couple of photos to show her. Not only did she give me what I wanted, she went well over and above what I could ever have expected! I spent the rest of the day finding excuses to walk past my mirror so I could admire myself :) Thank you Viv....I'll be back!

I was welcomed warmly and felt so at home when I dropped in to have some TLC for me and my hair…read morejust a few minutes ago. Viv was an absolute gem and took such good care of me giving my hair a relaxing head massage and wash. Viv offered great advice and tips that I truly needed :) I just got bangs a few months ago and I'm still trying to learn how to maintain them and Viv took it in stride, reassessed them, made some adjustments and explained what needed to be done and got my permission before making any changes. Thank you Viv!

We booked a manicure and pedicure family date here as we were in the area. Staff were ready on time…read morewhen we arrived. We were seated right away. The service itself was nice and thorough and their shellac pedicure included a short hot stone massage and paraffin wax treatment. My sister originally asked for a fingernail to be fixed as the shellac polish had peeled off. She decided to get a polish change instead after staff upsold her that service. She had gotten a manicure elsewhere and picked a different colour polish during this service. Prices are not posted in the store. You have to find the prices online. Also, you need to look thoroughly at the bill. My sister was charged $5 for shellac removal, $25 for the polish change and $10 for nail fix which never happened. We only noticed that after we had left the store and finally had the chance to look over the bill. The nail tech showed the bill on the iPad in store with a quick scroll down the screen. There were so many charges that it got confusing. We basically were charged $10 extra for a service we did not receive. Prices were average for the North Burnaby area. The store itself is modern and trendy. Pedicure stations had massage chairs. Their nail polish selection was great. They do have a loyalty program if you plan to visit them regularly. Points collected will earn you a discount on a future service. Overall, 3.5 star experience because of the billing hiccup.

so great! Lisa was amazing! my husband and I got pedicures and she did such a great job! We love…read morehow they added in the for stone massage!

Awful experience. After 4 hours salon session, I had to leave with damaged hair, involving…read moreprolonged bleach, dyes, & harsh chemical processing. 3 different (not matching) colours. Two days later, I had a trip abroad with a damaged hair. When back to Burnaby and contacted the salon, no excuses, just bla bla bla. "It depends on your hair"! Not professional at all.

Loved my experience with Younwoo! A very relaxing visit with a great new cut, thank you!…read more Younwoo's professionalism and attention to detail for my cut were both appreciated by me. 100% recommend her talent.

**My Experience at Vickie's Hair Fashion: A Disappointing Visit**…read more I recently had a frustrating experience at Vickie's Hair Fashion that I feel compelled to share. From the moment I stepped into the salon, the service was far from welcoming. Vickie didn't greet me or acknowledge my presence; instead, she was preoccupied with another customer. The other hairstylists in the salon also seemed to overlook me, which made me feel invisible. When Vickie finally instructed me to take a seat in front of the mirror, I attempted to show her the hairstyle I wanted. Instead of engaging with me, she questioned what color highlights I preferred. Her attitude was less than pleasant, especially when she commented on the thickness of my hair. After that, she proceeded to bleach my hair and placed me under a warm air machine for an extended time. Once the timing was up, she washed my hair and moved on to the toner process, informing me that she used two bottles of toner to achieve a blended blonde-brown highlight. At no point did she mention any additional charges for this service. Before she cut my hair, I showed her the style I desired--a short bob. However, when she finished cutting, my hair was much longer than I had requested. When I expressed my dissatisfaction, she argued that the picture I provided indicated that length. The entire process felt quite rough; during the shampooing, drying, and cutting, her movements were not gentle--at one point, the brush even hit my cheeks several times. Despite my best efforts to remain patient and understanding, I felt increasingly uncomfortable. After the haircut, while I was paying at the front counter, Vickie unexpectedly informed me of additional charges: $57.75 for a second bottle of toner, the texture of my hair (considered "a lot"), and a second haircut. I was understandably upset and expressed my feelings, stating that it felt like a rip-off for a Groupon customer. She insisted that I pay the amount, so I reluctantly complied and left in frustration, even slamming the door on my way out. Shortly after, Vickie came out and yelled at me, calling me "crazy." This was not the service or treatment I expected, and it left me feeling disheartened. Overall, my experience at Vickie's Hair Fashion was disappointing, and I would not recommend it based on this visit.

Just purchased a voucher for the hair cut and phoned in to schedule an appointment. The lady on the…read moreother side hung up on me after telling her about the Groupon voucher. After the second attempt, I was told that I'll be charged $20 more due to my hair exceeding 3cm from the ear length. When asked why the extra charge was not clearly indicated in the voucher explanation section, an avalanche of words was sent my way. With all due respect, I found this lady lacking basic manners and very unprofessional. It seems to me that the clause about the extra charge for the hair length is utilized as a tool for personal like/dislike of the potential clientele, which is very unfortunate. This kind of interaction never happened to me on Groupon.

I've been going to see Kim for cuts, highlights, hair dye for over a decade and always walk out…read morewith a skip in my step. I always get lots of compliments on my hair colour Sandy has been doing my gel nails for many many years as well pedicures, eye lash & eyebrow tinting as well as facial waxing... lots of variety of nail colors and designs over the years. Each time I think I like this one THE BEST. Sandy also did my eye liner tattoo in 2016 and it still looks great to this day. Jade is my husbands go to for pedicures she is very gentle with him. Even though we moved to North Van 7 years ago we choose to drive to see the girls .. it's like coming "home" Thanks Ladies

A traumatic experience! ! What a nightmare! I made an appointment for full arms and underarms…read morewaxing appointment. I arrived on the time but the place was very busy, it turns out they take walk-ins as well. The woman. Hannah who was supposed to wax was tied up doing nails, so I had to wait, which I didn't mind. After 15mins she took me in the back room for waxing. She did my underarms first which was fine and then started to do my right arm with a roll on wax. When it came to my other arm, I had to raise my arm up for her as I laid on my back because it was close to the wall and she couldn't around the bed. There were couple of knocks on the door and someone talked and she kept calling, "five mins, five mins..." while she wax my left arm as if she was skinning the chicken!! I was getting painful, and I told her this. I ended with bruises and marks on my arms. So unprofessional, disrespectful and regard of other human being. She was rushing to get another customer or there was something else going on. I was left with pain, and bruises which I had to cover for the event I had to go to! They don't care. I have gotten my hair coloured there a few times, and a cut couple of times. I figured I give them more business but I am never going back there again! There is nothing special about the way they do my hair. They just happened to be close to where I live, however, after this horrible experience, I rather drive farther for better service and treatment!