Highly recommend. Efficien, courteous, cleaned up after themselves. Cleaned 25 years of dust out in…read moreabout 3 1/2 hours. Called back later to make sure I was happy. I couldn't ask for more. Thank you guys. You're the best.

These guys are amazing. Ron answered every question I had and explain the whole procedure to me. He…read moreeven came the next day and put my vents back on. This is a very honest hard-working company if everyone were like clean the air services we'd have no problem finding help.

Some of his business practices could probably be considered abuse of the elderly. He will come out,…read morecut a small hole into your duct system. He then will take a spray bottle and squirt something inside before taking a shop vac and running it, making it sound like he is doing something. If you have a groupon, he will more than likely jack that price up. He operates under several different company and personal names.....he is special.

This company is a complete ripoff! I purchased a groupon special and they came out to my home and I…read morewas told that I had mold and moisture. They then quoted me a price of $700 which i was skeptical about but only agreed because my wife has allergies and breathing issues. He would not do anything until we paid for the service up front. After we paid for the service he went up in my attic and was there for 15 minutes and told me that he was done. He sent me a before picture of my unit and that is why I agreed to have the service done. After he finished, I asked for a after picture and he sent us a completely different unit. We later went to google to search the images and sure enough those images were online and not my home. I sent the owner a text message informing him of my concerns and he has not responded to any communication.

Promo response and very helpful. They showed up the next day…read moreto assist me on my request. Still waiting on quotes though. Will definitely use this company again.

I went with your suggestion, Mr. Yelp. You implied that this was a great company. Well you missed…read morethe button on this one and so did I by listening to your suggestion. This is a damn company that should have no stars unless you give them a star for breathing. Seth Hersberger, atcame out January 20 to sell us a heating and cooling system, he sold us a Rheem but they brought us a Ruud and swore up and down that it's the same system and like an idiot I believed him. This was the same day that they brought the unit and a crew to install the system and I should have known there was something wrong, approximately 10 man crew was here for the installation. All day and they couldn't finish the job and my family and myself was left in 9 degree weather overnight another crew member came the next day, he wasn't part of the 5 man crew that was in the attic, he told me that the heating system had a defective part that had to be replaced, when the part came back the crew in the attic still couldn't install it and got in a big hurry to go to Home Depot for another part and broke a water line that runs to our Den restroom and flooded the restroom. I was sick of these clowns and wanted them off my property before things got really ugly.AirServe sent a crew to our house for training, they sent 2 others to replace that 5 man crew in the attic, they appeared to be more experienced, but we had 10 more service calls to fix this 10 stooges melee and it still wasn't complete. Approximately 2 months it got warm and the air conditioner was not working we were told that there must be a leak by 4 different technicians from Aire Serv with no proof that there was a leak. I wish these people would go out of business and I'm getting angrier again as I write this, all buyers beware.

Prompt service and great to work with, we will call them again if needed!!! The price was…read morereasonable, and the technician was friendly and professional.

G and R is a great company, I was needing a new a.c. unit so I called different companies to get…read moreprices and G and R was priced right they wasn't trying to make any extra money these guys were honest and fair, if I had questions I could call office and they always answered any questions or concerns. Thanks g n r for honesty and good service, and good work! Highly recommended. Tina jones

In November, I paid to be a priority customer for any service needed. (1 year contract). On…read more1-26-26 I called because my hot water heater stopped working. They scheduled the appointment for Thursday due to the weather. confirmation reminder texts were sent to both my phones. Thursday came...no one showed up. No call no anything. No one has returned my call each day since. Out of desperation, I've had to call another company to come out and I'll be out of pocket with this one for abt $400. This is poor service on a contract YOU sold me and for an appointment that YOU made and for YOU not responding to my messages.

I've been a loyal customer for years (as well as my parents) and previously held a monthly…read moremembership for HVAC and water heater maintenance because it offered value, peace of mind, and discounted service. Unfortunately, that is no longer the case. The company recently changed the membership pricing structure -- but instead of improving value, they increased the cost to five times higher, now charging per HVAC and water heater unit, per year, not per household. That means I'd now be paying significantly more just for the right to get a "discount," which makes the membership essentially pointless. It feels like I'm paying for the discount itself (maybe more so) and not actually receiving benefits. What makes this worse is that no proactive notice, explanation, or justification was provided to existing customers. I only found out when I looked into scheduling my routine fall HVAC maintenance. A major pricing and policy change like this should be communicated clearly, transparently, and respectfully -- especially to customers who have been loyal and previously trusted the company with their home systems. This comes across as misleading and very poor business practice, and it's an easy way to drive away customers who have been supportive for years. Sadly, this change has made me rethink doing business with them going forward. This is not only misleading but feels like a calculated money-grab disguised as a benefit. It also reflects poor business judgment and questionable customer-focused ethics. Prior members should be aware that the "membership" no longer provides true value and may cost far more than it saves -- proceed with caution.

Subpar service, did a chimney inspection and tuck pointing in the firebox during home inspection,…read morefirst rain the chimney leaked and their response was "we couldn't have know because it wasn't raining during the inspection". A year later the tuck pointing is flaking off inside the firebox.

If I could give this place no stars I would, why did would I say this is because they could have…read moretold me as a customer hey we don't want to do the job. Here's what happened in my horrible customer experience. I waited for an appt. from 11am-3pm by 4:30 I call today 02-9-22 and the owner James calls Jim to ask why I've had no update or follow-up on my appt. they confirmed the previous day. I over heard Jim say very clearly "Kiss my @$$, I don't want that job anyway". I then heard James state watch your mouth the customers on the line. Eye opening experience, I just stated the same thing back I heard you loud and clear and hung up. James calls me back to apologize on my voicemail and say his guy was having a bad day. Yea ok if that's acceptable, I'm Good! I won't be rescheduling the potential appt. for Friday. But Is this how you treat customers? Don't waste their time! Just keep that bad energy no excuses. Professionalism is Priceless please find integrity instead of excuses for customers who just want good work completed!

Electrical Estimate for new addition. Prompt response, reasonable priced, estimator was…read moreknowledgeable, professional, and took time to cover everything with me. This is a service everyone show used! Thank you. I appreciate you.

Choate's installed a complete HAVAC system for us 9 years ago. I called them on a Friday because…read morethe AC was not cooling. Was given a Saturday appt. from 1-7 PM. The tech spent over two hours and took 22 photos of the AC system, the furnace, the hot water tank, the main breaker box. 22 photos trying to find something else to tell us needed replacing. He said we had a leak but he could not find it. He said he could do a pressure test for $400. and keep looking, or we could buy a complete new AC system for $10,000. I asked if he would refill system with refrigerant while we considered our options. He said that would cost $190 a pound for the refrigerant which required 8 pounds, for a cost of $1,520. Our system still had 12 months of original warranty remaining but the tech was of no assistance in determining if the leak was even in one of the AC components still under warranty. He was only interested in selling more testing, or a complete new system. The next day I called another company. He showed up on Sunday no less, found the leak in 30 minutes, tightened a connection, added 2 pounds of refrigerant, and charged us $260. for a SUNDAY service call ! I paid Choate's $159. for their trip charge plus a diagnostic fee, which was " You have a leak." And remember my system was installed by Choate's and still under warranty. Stay away from Choate's, run away from Choate's as fast as you can.

We need a reliable company to check our HVAC system twice a year! We found that company with Ryan…read moreat Infinity Heating and Air!

Failed to provide information. Terrible service. Sold us expensive services we did not need at…read morehigh rate. Implied we had mold by saying we had "m" but they couldn't say the word or we would have to pay for remediation and that would costs a fortune and eliminate resale of our home in the future. Do NOT use