My washer developed a small leak. After consulting Yelp I decided to go with Appliance Rescue…read moreRepair (ARR). I am very glad I did. After dealing with the insurance company for nearly 2 weeks I was just about running out of clean clothes. I contacted ARR on a Wednesday and was given an appointment the following Tuesday. I mentioned my clothing situation and asked that if something opened up I'd appreciate it. ARR said they could work me in the next day. They arrived ahead of schedule and did a thorough diagnosis of my washer. He explained the problem thoroughly. Instead of selling me some expensive fix (as I would not have known the difference) Matt told me that it likely wasn't worth fixing due to it's age but that fixing it would be expensive. He told me of an option that might work (a drip pan under the washer) that would save a lot of money. He didn't have to do that. Matt, and his assistant who's name I did not catch/remember, were very easy to work with, knowledgeable and very professional. If I have any further problems with my appliances, Appliance Rescue Repair will be the first company I will call.

Did a search for Appliance Repair Memphis and found the best company around. What a pleasure to do…read morebusiness with. They came out quick, expert diagnosis of my dryer problem and had the unit repaired in short time. Excellent communication of what the problem was and very reasonable cost. They will be my first call for any repairs in the future.

A tech came to our home and said that a small part on our AC unit needed to be replaced. Later, the…read moresame day, the owner, Corey, called and stated that we needed a whole new unit. Corey didn't come out that day to even know what was going on. We had our own person come out and he was able to fix the air conditioner for $235. All it needed was to be cleaned and a little Freon. I called the office to speak with Corey regarding this matter and was put on hold. When the office personnel got back on the phone, she said Corey was out of the office and that he would give me a call back, which we never did receive. with numerous attempts to get in touch with him. They were also out on another job with our washer, November 2024, they were not able to fix the washer. Their tech did damage in our home, which Corey did take care of the price that it was going to cost for us to get fixed. Upon speaking with Corey, he asked if the guy seemed like he was on drugs. Corey advised that he thought that this gentleman was on drugs, but could never catch him doing anything because he passed his drug test. So, basically the owner had one of his technicians in our home that he assumed was on drugs. I would never use this place again. I'd also give ZERO stars if that were an option.

This company is ridiculous. I have an AHS Home Warranty, which I've had for over 30 years. I've…read morenever once had a problem with my air conditioner. I had annual maintenance to the unit. They turned in a report that it was my fault for neglect. This company cost me $4000. I do not want anyone to have to be at the mercy of this ridiculous company. They are worthless. Don't use them!!!!

Terrible customer service in the parts and hardware department. Inventory is outdated and they…read morealways have to order the parts you need and the mark up they put on them is outrageous.

Went to the hardware section of the store and they had what I needed. Very professional and helpful…read morestaff. They even had suggestions for next year when the mosquitoes start biting. Small store but had everything you could need.

I needed my tvs mounted and wires hidden and he mounted the tvs right up and hid the wires for a…read morecheap price thanks Dlo.

From the owner: We are a multi functional business and all our work is done with pride. We take our time with the…read moreservices we provide so it can be done right the first time.

I opened a request in late October to have my oven repaired. Now it is February and it STILL has…read morenot been resolved. Last time I talked to them they claimed they were waiting on a part, but seriously, should it really take this long? I would expect better communication and better customer care.

DO NOT BUY HOTPOINT APPLIANCES!!! I was told when I purchased the washer & dryer they should last…read moreTEN YEARS??? How about 3 MONTHS. The knob to the timer is stripped/cracked. Fortunately, it is still under warranty. In hind site, I should have purchased the Speed Queen. Watsons will not take the dryer back as a trade in.