Matt responded to my request same day, reasonable charge to check my garage freezer; unfortunately,…read morehis honest assessment was that getting a new one with an extended warranty would be a better option for us than repairing. Appreciated his honesty and quick response & will definitely contact Appliance Rescue Repair again should we have any future appliance issues.

My washer developed a small leak. After consulting Yelp I decided to go with Appliance Rescue…read moreRepair (ARR). I am very glad I did. After dealing with the insurance company for nearly 2 weeks I was just about running out of clean clothes. I contacted ARR on a Wednesday and was given an appointment the following Tuesday. I mentioned my clothing situation and asked that if something opened up I'd appreciate it. ARR said they could work me in the next day. They arrived ahead of schedule and did a thorough diagnosis of my washer. He explained the problem thoroughly. Instead of selling me some expensive fix (as I would not have known the difference) Matt told me that it likely wasn't worth fixing due to it's age but that fixing it would be expensive. He told me of an option that might work (a drip pan under the washer) that would save a lot of money. He didn't have to do that. Matt, and his assistant who's name I did not catch/remember, were very easy to work with, knowledgeable and very professional. If I have any further problems with my appliances, Appliance Rescue Repair will be the first company I will call.

A tech came to our home and said that a small part on our AC unit needed to be replaced. Later, the…read moresame day, the owner, Corey, called and stated that we needed a whole new unit. Corey didn't come out that day to even know what was going on. We had our own person come out and he was able to fix the air conditioner for $235. All it needed was to be cleaned and a little Freon. I called the office to speak with Corey regarding this matter and was put on hold. When the office personnel got back on the phone, she said Corey was out of the office and that he would give me a call back, which we never did receive. with numerous attempts to get in touch with him. They were also out on another job with our washer, November 2024, they were not able to fix the washer. Their tech did damage in our home, which Corey did take care of the price that it was going to cost for us to get fixed. Upon speaking with Corey, he asked if the guy seemed like he was on drugs. Corey advised that he thought that this gentleman was on drugs, but could never catch him doing anything because he passed his drug test. So, basically the owner had one of his technicians in our home that he assumed was on drugs. I would never use this place again. I'd also give ZERO stars if that were an option.

They were subcontracted by American Home Shield to repair my refrigerator. Paid them over $400,…read morethey came twice, put in a part. Days later fridge quit cooling again, called on a Friday, they couldn't return until following Friday. They never returned. Have filed suit against them for not finishing their job.

I have been using Haddad's for years and never had any issues other than being extremely helpful…read more They carry things that big box stores don't that rural America thrives on. Nothing but praise for this store and every one of the staff I have encountered in the past 26 years. I would definitely check there and use them over Lowes in Millington for sure. Matter of fact I am on my way out to stop by there and pick up a new pressure switch for my well right now. Anyone having issues with this outstanding group is probably the one causing the problem in my opinion.

Terrible customer service in the parts and hardware department. Inventory is outdated and they…read morealways have to order the parts you need and the mark up they put on them is outrageous.

I needed my tvs mounted and wires hidden and he mounted the tvs right up and hid the wires for a…read morecheap price thanks Dlo.

From the owner: We are a multi functional business and all our work is done with pride. We take our time with the…read moreservices we provide so it can be done right the first time.

I opened a request in late October to have my oven repaired. Now it is February and it STILL has…read morenot been resolved. Last time I talked to them they claimed they were waiting on a part, but seriously, should it really take this long? I would expect better communication and better customer care.

DO NOT BUY HOTPOINT APPLIANCES!!! I was told when I purchased the washer & dryer they should last…read moreTEN YEARS??? How about 3 MONTHS. The knob to the timer is stripped/cracked. Fortunately, it is still under warranty. In hind site, I should have purchased the Speed Queen. Watsons will not take the dryer back as a trade in.