It's been a few years since I've used them , but they were fantastic when I did . The last time I…read morecame in , I had asked how much it would cost to remove some paint traded in a minor accident caused by a senior citizen driver . I went there to get an estimate because she was going to pay cash for the repair to avoid risking having her insurance canceled . The technician took a look at it and said "I think that will buff out" and before I knew it he was running an extension cord out to my car and buffing out the damage . I was able to call the lady and tell her that she didn't owe me anything because of their kindness . When I have gone in for paid jobs, they've always been professional and worked with me and the insurance company .

The business doesn't practice good business practices. I was quoted a price and when I went to pick…read moreup the car it was $200 over my quoted amount and the only explanation was "the price is fair." I was told I would be given a cash discount that did not happen. Took the car in for front end damage and cosmetically it looks ok but now I have to pay someone for a wheel alignment. It seems if they were putting my front end back together and charging me over my quoted amount they could have aligned the wheels. I can't say I need auto body shops alot but I will not recommend any business that has bad business practices. I read the reviews and chose this shop based off those reviews, but the reviews don't reflect the service I received. Very disappointed customer!!

I won't be going anywhere else ever again. From now on this will be the place I take my car too. So…read morefast, so easy, and everyone was so nice! I'm so happy I went here, I brought my car, they told me what they thought was wrong, the next day I dropped it off and it was done in a matter of hours.

My go-to car place in Cleveland! They are very efficient and offer great prices. I have gone a…read morecouple of times for small things (tail light replacement, oil change) and had a great experience both times. They are first come first serve basis, so I recommend coming in when they open around 7:30 AM. PSA PCS also offers a 10% discount to CCF caregivers!

Matt Voloschuk, service advisor here, took amazing care of me. My Bronco had a rear defrost wire…read morethat came loose, and they had to replace the entire back windshield. It was covered under warranty, Matt let me know that the auto tech saw other things that needed to be replaced, also under warranty, and took care of that for me too. I had a pleasant experience buying my Bronco here, and the service department has been phenomenal too. 5 stars for Ganley Ford Parma, and Matt Voloschuk.

I've recently started experiencing gear slippage and sluggish acceleration in my 2020 Ford Transit…read moreConnect. After researching the issue, I found countless reports from other owners describing transmission failures occurring between 60,000 and 100,000 miles on this model. That sounds like it should considered a recall. I reached out to my local Ford dealership to ask about financial assistance through Ford's "Goodwill Assistance" program. My vehicle meets the program's general eligibility criteria--it's under 100,000 miles and less than seven years old. However, I was quoted $9,492.50 for the repair. Without any financial assistance, a repair of that cost is simply out of reach for many people with a median income. At just 94,000 miles and six years old, I never expected to be without a working vehicle due to a major transmission failure. It's incredibly disappointing, especially after learning how many other owners have experienced similar problems. Because of this experience, I've made the decision that my next vehicle will not be a Ford. That decision isn't one I make lightly. I grew up in a Ford family. I've owned and driven Ford vehicles my entire life because I trusted the brand and believed in the quality of its products. I had genuine brand loyalty. Unfortunately, this experience has completely changed my confidence in Ford.

I needed an oil change and was out running errands so I simply googled "oil change near me". Well…read moreGoogle did not fail me when it directed me to Done Right Automotive, a family owned auto mechanic business. Even though they had many vehicles they were working on that day they took me as a walk in and promptly took my car for service. The customer service and car service was excellent and they quickly took care of my oil change in record time! Everyone was friendly, honest and professional, which is so refreshing in my experience with mechanics! I will definitely be returning for maintenance of my car. My only suggestion is consider offering WiFi for your lobby ;)

Very friendly and helpful service. They explained what the work was that they were going to do and…read morethey went over and above what they said. Grateful for an honest garage that we can count on to complete the work in the time they quoted.

I was in a bit of a pinch and I needed my rim of my tire resealed as the aluminum had allowed a…read morebunch of air to escape. I called there and she said she can get me in a price would be $25. being the time of year that it is many people were also putting their winter tires on and I unfortunately had started a project where I really needed this tire done and they were able to take care of me in very short order. The lady at the front desk is super nice but she had a one-year-old puppy that came and greeted me both times I came in to drop off and pick up my tire I read the other two reviews on here and they told me what to expect the price didn't change I have no cause or reason to Believe that I could give them anything other than what they promised and delivered. sometimes what people don't understand is that mechanical shops may tell you one thing but by the time they dig into the repair they may have discovered more items wrong then initially diagnosed and unfortunately that is the nature of the auto repair business. These people got me out of a pinch and I'm grateful to them for it.

Place is a rip off straight lies to my face when i ask him how much an ignition coil is. There 14…read moredollar part he said there 60. All in all it should have been way cheaper but the dude trys to get the most out of you not affordable at all. Been there 2 times and saw the work would have been alot cheaper anywhere else. Dont go there unless you plan on calling the guy out on prices. 70 dollar computer check lol auto zone does for free. Fuck that place