I won't be going anywhere else ever again. From now on this will be the place I take my car too. So fast, so easy, and everyone was so nice! I'm so happy I went here, I brought my car, they told me what they thought was wrong, the next day I dropped it off and it was done in a matter of hours. read more

My go-to car place in Cleveland! They are very efficient and offer great prices. I have gone a couple of times for small things (tail light replacement, oil change) and had a great experience both times. They are first come first serve basis, so I recommend coming in when they open around 7:30 AM. PSA PCS also offers a 10% discount to CCF caregivers! read more

John is the man! My car had some minor damage on the metal quarter panels and plastic bumpers. Cars are so damn expensive these days like they say at Child Support, it is cheaper to keep her! The team at PCS Auto Body did some body work to make the car like new! Great place and I would recommend to anyone! read more

Very sloppy work.Try to charge you for things that they should have fixed in the first place.

I can't say enough good things about PCS Auto Body on Triskett Avenue in Cleveland! After getting some outrageous estimates from other body shops, I remembered a coworker had recommended PCS to me years ago. I decided to give them a try, and I'm so glad I did. Their estimate was 50% cheaper than the others, and it even included a free rental car! When I picked up my car, I was blown away--they went above and beyond by giving it a full interior and exterior detail, which I wasn't even expecting. The quality of work was outstanding, the staff was friendly and professional, and the whole experience was seamless. If you need body work done, PCS is the place to go. Highly recommend! read more

Juan and his team at PCS auto is amazing! Fast, efficient, and super friendly. Fairest prices in town also. 20/10 would recommend!!

The catalytic converter was stolen off my car and I was referred to PCS they did a great job!! Got my car in quick, worked with my insurance, and even gave me a car to drive while mine was being repaired at no charge!! Will definitely use them again so nice and personable and communicated with me through out the process. read more

So I had an engine problem that they agreed to repair. After they got into it they told me my engine was shot and they wanted to swap it out. I told them just to make the repairs. Then they told me my catalytic converter was shot and even had a picture. I told them just to make the repairs. When I picked up the car I had an engine light on and they said they couldn't fix it because I didn't replace the engine and replacing a dirty sensor in the exhaust wouldn't make a difference. I went to Autozone and they said it was an intake sensor problem and I fixed it myself. It's been running fine for years now. If you want to see what a C- rating company looks like then feel free to look these guys up on the BBB website. Do yourselves a favor and find a reputable company through the BBB website, I honestly just don't trust these people and their business practices, they're sketchy at best and just not worth the few dollars you might save. When the repair is too complex they just seem to start guessing and replacing parts instead of demonstrating the ability to diagnose. And get your repairs in writing! Search for "Zupan v. P.C.S." https://casetext.com/case/zupan-v-pcs-automotive-inc it's an older case but it's indicative of the quality of their work. read more

Best place in town. I had an emergency and needed a radiator and air conditioning coil replaced before I had to drive 400 miles and they fixed it the same day. They even let me use a loaner car for the day. Great people and service. Five Star Business! read more

PSA for the day...do NOT use PCS Automotive on Triskett for any auto repairs. Owner is only out for himself. Had to have the alternator and battery replaced last year, and the van died while out of state 11 months later. Had to have it towed to the out of state dealership and it was the alternator and battery. PCS does not stand by their product and refused to offer any compensation because I left the alternator with the dealership. read more

I took my car to this body shop upon recommendation of a woman who damaged my car. I was trying to do the right thing by not filing an auto insurance claim against the woman. She claimed she was on disability, and that this shop would let her make payments. I assume that she had a friend that worked there or owned the place, so I thought I would be reasonable, and just work it out between the two of us. I took my car to the shop and got a quote of $150 to replace the sideview mirror, and the manager said that the other party had made an agreement to pay for it. I then made arrangements to bring my car back the next day to have the work done. As I was driving to the shop to get my car fixed they called me and asked if I was coming in. I said I would be there in two minutes. The gentleman on the phone said "Oh well then I will wait until you get here." I'm not sure at this point what he's talking about. When I arrived at the shop and walked into the gentleman's office, he informed me that the woman was no longer going to pay for the work being done. He claimed that the woman responsible was just in there with her lawyer, and that they were telling him that they would not pay for the work. I'm not sure why the woman didn't call me herself, but I wondered why this body shop was inserting it self into the process. The whole thing felt shady, but I thought OK I'll ask if I can just buy the part from him and put it on myself. I asked him how much the mirror would cost if he would sell it to me. "Same price," he said. "$150?" I asked. "Yeah." He replied. "The same price as it is to install it?" "Yeah," he replied. I priced the mirror out, which PCS told me would be used the day before when they did the estimate, at $50 at a nearby autoparts store. Needless to say, I left. When a body shop plays games like this, it's a matter of trust, and I have none for PCS. read more

My newly-purchased 2007 Honda had perplexing malfunctions. The PCS shop manager took the car in and did a fine job of untangling the mysteries and making the repairs. I am entirely happy with the quality of work and would recommend PCS to any future needy car owner. I also like the overall vibe of the shop. Thanks, folks! read more

Got a oil change guy didn't tighten up my oil filter and it was leaking, called brought it back they just sprayed brake cleaner on it sure it was just spillage. Never ever had this happened after other professional people changed my oil. Came home car sat oil still leaking out went to auto zone bought a new filter and o ring problem solved. read more

PCS Automotive - Auto Repair Near Me - Cleveland, Ohio

These guys always take car of my vehicles when my car is damaged... John takes care of his customers ... I would recommend them to everyone... The car looks brand new when they finish a job... read more

I hat a timing belt done on my 08 Saturn Astra done here. I am an accomplished mechanic, but I did not have time to do it myself. They did an excellent job and a reasonable price. No bs. No selling me anything extra. Just the work I requested. I will gladly go back. read more

I have been using PCS for the last few years and there are pros and cons. The good: Their prices are great. An oil change is $15 and an oil change w/ tire rotation is $20. I can't remember exactly how much they charged for my brakes, but it was a great deal. Also, I once had to bring in my car because it fell of the jack when I was changing a flat and the heat shield bent in and was scraping the rotor and they bent it back for free. They are also right next to the Triskett Rapid Station, so you can drop off your car and hop on the train and then pick up your car after work. The bad: I have never had any major problems with them, but I am starting to suspect that their service is going downhill. For example, I brought in my wife's car for an oil change/tire rotation last a couple of months ago and we later discovered that they never did the rotation (she had a slow leak in her front passenger tire and after the rotation the same tire was in the same spot). There used to always be a bald guy w/ piercings and tattoos that seemed to be in charge and their decline in service may have to do with the fact that I never see him there anymore. read more

Bad. News. Bears. My vehicle was repaired, but my car naivete got me screwed over. I would hate to think it is because I am a woman with little/no car knowledge... but unfortunately that seems to be the case. My suggestion: don't go there. For my future car repair needs, I will be dragging a man along with me (no matter how sexist that may seem). Even if I have to find one on the street on my way over. read more

We happy said we have worker's here and ready to help with all your needs please come in and check us out read more

PCS Automotive - Auto Repair Near Me - Cleveland, Ohio

Great experience, had rear wheel bearings put on and they fixed my car the same day as promised, will definitely do business with them again. read more

They did a great job on my Nissan Maxima.

I had no wait. The young man who took care of my tire repair hustled and got the job done in no time. Great attitude and great service. Super reasonable. High integrity!! read more

Bought 4 new tires from this place. Paid over 600$ for them, the next day I'm driving to Strongsville mall with 2 small children in the car and I hear this sound. Get out and realize they never tightened my lugnuts. Months later I go back for an oil change. Told them my oil light was on. Meanwhile it starts to rain so I call and ask them to close the sun roof of my truck, the owner says, " I'll see what i can do." wtf!! So needless to say the inside was damp when I picked it up. Of course I get the truck and the oil lights still on. Call up and the owner Juan gives me an attitude like it's my fault. This place pays no attention to your vehicle, they rush you in and out, do piss poor quality work and will charge you an arm and a leg. read more

Want to be lied to, humiliated, played, taken advantage then visit pcs body shop I can't believe the hell they put me through and even on top of everything when I went to pick up my truck they lost my hitch cover but not before they accused me of not having it also cracked my windshield and damaged my grille I'm so thankful for the service advisors at Cadillac for getting me evidence and the workers at circle k for providing footage of my truck in perfect condition just minutes before dropping it off at first when I was asked by progressive for a statement in court accusing them of insurance fraud I declined because the shop talked me out of it now I can't wait to have my day in court with these crooks on top of the lawsuit with progressive I am going to file a lawsuit for the damages based on the evidence I have come up with I want them to suffer as much as I did the month they had my truck. Paint job was so terrible I thought it was a joke at first looked like a 5 year old did it. Do yourself a favor STAY AWAY also they hide your car in "storage" without your permission to drive the car I'm convinced they were taking it on joyrides based on miles driven compared to when I dropped it off s/o onstar for giving me the routes driven while in there possession read more

So I'm 50/50 with these guys. Very reasonable prices and no non sense kind of attitude which I love! I've gotten a few oil changes here which were only 15 bucks. I got my brakes done which was 260 and I also got a tune up for 350. Now I'm a girl so I could be getting ripped off and not know a damn thing, but I feel like these are reasonable prices. Everything was good until I got my tune up. I drove it home and it stalled out multiple times. I called them and they told me to bring it back immediately. I did and one of the guys explained it was a vacuum that wasn't attached all the way and then they "fixed" it. This was about a year ago and my car still sputters and seems as if it's going to stall just like it did when I got the tune up. So I brought my car in to get the brakes fixed mentioned my problem to the owner and he said they'd take a look at it. When I picked my car up nothing about the hose/vacuum was mentioned and it was not fixed, to this day it still acts as if it's going to stall out. So like I said 50/50. Great prices, not too big on details though. read more

I took the car in on 10/6/16. Explained that I had check engine light and something was wrong with the front end. The car seemed unstable on the road and I thought it would be best to have it checked out. I received a call later that day who said everything was "loose" and that the repair for check engine light and front end would be $1800. I said go ahead and do it. Picked it up the next day and it ran just as bad as it did when I brought it in. I thought maybe I just had a bad tire and would have it looked at the next day. PCS is closed on Saturday. On Saturday I took it into Sears to check the tire. After putting it on the lift they called me over to spin my rattling wheel and said I have a bad wheel bearing which would cost in the neighborhood of $300. On a side note they couldn't understand how it could have been missed with all of the other work that was done. It's obvious they did not test drive the car prior to performing any work. They also did not drive the car afterwards since it ran the same as when I brought it in. I do not see that they performed an alignment and did not tell me that I would need one. So, I will take the car in to Sears today to have the original wheel bearing problem fixed. I learned my lesson on this company. read more

I have been going to PCS for over 10 years and will not be going back. They used to be friendly and did quality work. That changed about a year or two ago. There was a guy there with tattoos and piercings (named Andrew or Aaron) that seemed to run things for the owner. He provided great customer service and went out of his way to make sure things got done right. One day he was gone and from that day on everything started went downhill. The owner took the reigns and he is very unfriendly and tends to be downright rude. We referred a friend to them who complained that she was quoted a price that was nowhere near what she ended up paying. To make things worse, the car was not properly fixed and it needed to be towed back to them within a couple of days. Then we had some engine work done, which was not done right. The owner basically blew us off, so we got it worked on somewhere else. Recently, my wife was involved in an accident and we had PCS do the repairs. We were giving them one last chance since they had a good track record in the past and we had not had a chance to find a new mechanic yet. To make a long story short, after bringing the car back to them twice, it is still not fixed right. When I tried bringing it back in to have it fixed properly, again, the owner blew up at me and told me that he doesn't need my business since I'm not his only customer. He also said that I would regret no longer being welcome at his business when he was the only mechanic left in the city, and I am forced to go to the dealer. This guy is dishonest. He acknowledged the problem to me, then denied that there was a problem when the insurance company contacted them to properly fix the vechicle. I will never step foot in PCS again, and I would strongly encourage anyone considering going to them to go somewhere else. read more

I'll recommend them to my friends. We recently had some work done at their body shop accross the street. Dave G. took great care of me and I was very impressed with his explaining the work to me in great detail (I'm not a paint and bodywork guy). The work was done when he said it would be and you couldn't tell the damaged area from the factory finish. Great Job. Price was very fair, they weren't the first place that quoted the work...but I'll go back to them in the future read more

These guys are great! $20 a pop to mount, balance and dispose of the old tire, can't be beat!

I took my Moms Dodge Caravan up here and had them replace the strut tower, which was rusted so much that the strut was wedged into the heat shied and was cracking the windshield. I was driving the thing for work every night, scariest time of my life. They replaced the tower with a kit that you rivet in and such. But went farther and welded additional pieces as needed. Basically a completely new strut tower. Very nice, I felt secure at last. The few times I've been here have worked out great. Their estimates are very affordable and the work is top notch. read more

I had my fuel pump replaced in December, 2010. Most manufacturers carry a 1-year warranty on their parts. I called PCS to get a copy of my receipt and the owner I spoke to was extremely rude and told me to "suck a dick bitch". I also found out that they replaced it with a USED part, and I paid for a new one. That was the second time I took my vehicle to them, and the first time was bad but I gave them a second chance. Shame on me for ever going to them in the first place because I was warned, but the towing company they use only charges $35 so they make it seem like it's a real deal. They are absolute crooks who do poor work and LIE to their customers. DO NOT TAKE YOUR CAR TO PCS AUTOMOTIVE ON TRISKETT! read more

Horrible doesn't even begin. Their work is not sub-par but DANGEROUS. Had my teenage sons mustang gt brakes fixed their. First they shot me $225, but than said he needed calipers. Ok, no problem, want my son safe. $351 later we pick up his car, seemed ok. I used the car a few days later while thankfully my son took mine to Cedar Point. Start hearing a loud "clunck" in front passenger side. Figured tie rod or ball joint. Took the car to another place close to where I was at and found out caliper replaced by PCS was never bolted in. Initially thought it was missing a bolt but when the whole thing came off in his hand realized it was never tightened. $351 and I sent my kid off with no brakes. Called Paul PCS owner and through his slurred speech and drunken stupor didn't get very far. So all I can say is getting your car fixed is not only costly but definitely DANGEROUS! read more

My mom brought her Lexus to them for service. They treated her great - very fair and honest. They did a terrific job of fixing things and went the extra mile. I have never seen anything like it. I highly recommend them. read more

Very satisfied. I have been satisfied with the work and the cost. I have had 3 different cars in for work. All were good experiences. I still take the cars to the dealer for oil changes but when it gets a little more complicated, I have used PCS for work that is the same quality in less time and less money. I actually heard about PCS from my salesman at the dealership if you can believe that. read more

Do not ever take your vehicle here these people are scam artist and rude. I have my vehicle told here to see what was wrong with it And not one time during the initial conversation he told me I was going to be charged any type of daily storage fees just to my vehicle being there. I told him I was going to Try to locate a engine from my vehicle and not one time did he mention anything about storage fees and next thing you know hes telling me I have to pay $40 per day from my vehicle from the day it was dropped off and when I asked him to get my personal belongings out of the vehicle he told me the storage fees have to be paid in order for me to get my personal items out of the vehicle. I'm a single mother raising a children and now we are without a vehicle and I cannot get ahold of my son's medical equipment out of the car along with other important Documentation Located inside the vehicle that I need For upcoming appointments. Do not take your vehicle here or you will strongly regret it read more

I tried to post a photo I took from their office. It was a photo of Hitler, and it read, " When I come back, no Mr. Nice guy." I wish I would have seen this before getting my vehicle serviced. Also, I believe they got over on me. My opinion! Lesson learned. read more

Pcs has always done the work on my cars and trucks .The thing I like about him is that paul will never gouge you and looks for the least expensive way to do the job for the best value and results . If ive ever had a problem he fixes it and if the job is big enough he gives us a rental car . it really is a great place to take your car. Sometimes he is a little uptight and brassey but he is running a buisness and i feel that is to be expected read more

Please don't get a paint job done at this place . The first time I took my 2015 Cadillac there they did fish eye in the paint and paint dripping near the emblems .. so I called and told them , they said come back and get the car redone , the owner was good about it ... But I went back and the man was saying things like what did I expect for $200 dollars, but it was only the back hatch of my suv .. so I went to get my car and fisheye was mostly gone , but not all gone, and my emblems on my car were scratched like they did not bother to cover them and also in the wrong place , The guy at the other shop said they did not even clear coat it all the way ..I never want them to touch my car again ....so I threw away $200 dollars ...and have to order new emblems and it will cost $ 500 dollars to reverse what they did including a better paint job . One of the most worst experiences in my life dealing with a business ... Don't Go There .. read more