I needed an oil change and was out running errands so I simply googled "oil change near me". Well…read moreGoogle did not fail me when it directed me to Done Right Automotive, a family owned auto mechanic business. Even though they had many vehicles they were working on that day they took me as a walk in and promptly took my car for service. The customer service and car service was excellent and they quickly took care of my oil change in record time! Everyone was friendly, honest and professional, which is so refreshing in my experience with mechanics! I will definitely be returning for maintenance of my car. My only suggestion is consider offering WiFi for your lobby ;)

Very friendly and helpful service. They explained what the work was that they were going to do and…read morethey went over and above what they said. Grateful for an honest garage that we can count on to complete the work in the time they quoted.

Excellent service. Fast efficient and great prices. Will recommend to all. Upfront with pricing. No…read moreup selling Staff very professional.

My brother in law referred them and i'm telling you the…read morequality and customer service i have came across have been top tier. Thanks you guys

Quick service that was priced below what I expected. Had my car towed to their shop at 4 pm and it…read morewas ready by noon the next day

Care for customers... got a service, I asked them to check the service because I had an issue. He…read morestart telling me about another customer, I told them Im not interested in other customers currently. He said well then I don't care about you. In America, that's un-Ethical business.

Where to begin. The mechanics at Shortys are amazing. I've had numerous repairs from them and…read morethey've always been fair and do great work. From breaks, getting a flat fixed or something more serious. Always fair and just.

I called to get a quote for putting a tire on a rim, he said $11... I took the tire in, he said…read morecome back in 30 minutes, when I came back to get the tire, they then charged me $16 he couldn't justify why it was $5 more, needless to say I'm glad I found out about the way they do business with a $16 tab, not a couple grand. If they treat a cheap sale this way, id never bring a higher value project to them.

If you are looking for a reliable and trustworthy auto mechanic Joe and John and their team will…read moretake great care of you! They have always been up front and honest with repairs, costs and expectations for when car will be ready! My entire family as well as friends I have referred all are 100% satisfied and would not go anywhere else! Nice to know there are guys out there that give you options to pick on what you can do for your budget and necessity! Thank you Chick's Automotive for being a great resource for Wickliffe community and surrounding areas!

Started coming here years ago after our longtime trusted mechanic retired (well deserved). It is…read moredifficult to find a mechanic team you can trust to be good, honest and fairly priced. John and his team are our new team. We take our entire family's cars, trucks. Vans and SUVs here now. As far as broadview heights for this quality work. While they won't up sell like a dealer, they will let you know of things they notice. Usually wearing hoses or dirty cabin filters. They give you the choice to do the work or not. Love the advice and willingness to work with us. Thank you John and team for the great work you do on our vehicles ranging from 2008 to 2024!!!

Very nice employees great service and very quick price was very reasonable and fair. Best place in…read moreParma!

Its under new ownership and the service quality went downhill. The oil change took less than 5…read moreminutes. The guy cared more about upselling me wipers on my back window. I use to go here for even brake service but I after this experience, I will never come back.

I was referred to Skettle automotive to repair the VATS in my early 2000 Chev. that makes the…read morevehicle useless. Unbeknownst to me, there is a critical issue that often occurs around these years that can be remedied by a series of resistors instead of a pricey replacement of the ignition. They were able to take my car in immediately and it was done in a matter of an afternoon. The price was fair and service lightning fast. I would certainly deal with them again!

I lam so grateful for my neighborhood mechanic. Brian and Mark are honest and do good work. This is…read morethe kind of place you can confidently send Grandma to for automotive repair. I have and they squeezed grandma in on a moments notice and she was thrilled with the service. They care about their customers and go out of their way. I drive older cars and really appreciate how they help me maintain them, keep me alerted to what's down the road in terms of maintenance, etc. I drive long distances with high mileage, 10 year old vehicles and I know my cars are ready for the road.

I asked Consumer Tire to set my wheel lug nut torque with a torque wrench. The technician set it…read morecarefully. Well done. Over-torqued nuts can leave a motorist stranded. Consumer Tire has good tires.

I moved to Mentor 18 years ago and tried Consumer Tire because of the coupon in the move-in packet;…read moreI haven't needed to go anywhere else since. From day one they treated me like family, through oil changes, brakes, random issues that I never would have figured out without their expertise, and miscellaneous items found in my tires (where and how I picked up a countersink I'll never understand); through different shop managers and mechanics; through helping me find new vehicles after driving old ones past 360k miles. The folks at Consumer Tire have always been honest with me, even when I didn't want to hear the truth, keeping me apprised of situations as they arise, such as estimating the life of my tires and brakes, so that I could budget for the future maintenance. For honesty, skill, and expertise, I cannot recommend Consumer Tire highly enough.