We were originally told by another company that our well had completely dried out and that we'd…read moreneed to spend over $30,000 to drill a brand new one... which was honestly overwhelming. Before committing to something that big, we decided to get a second opinion and called Accurate Well and Pump--and I am SO glad we did. Within just a few hours, they assessed everything and came back with a completely different (and much more reasonable) solution. Not only were they able to get our water back up and running for less than a third of what we were originally quoted, but the entire process was quick and stress-free. The estimate was done the same day, and the actual work was completed in just one day. They were incredibly kind, professional, and easy to work with from start to finish. If you're dealing with well issues, do yourself a favor and call them before making any big decisions--you might save yourself a ton of money and stress like we did.

Excellent service! We didn't have water so we called a well service in North Haledon. They refused…read moreto come out. They told me they no longer do emergency calls. I explained we don't have water! Nope they don't care! So began searching and found Accurate Well and Pump! I explained what happened and they came out 10:00 am on Sunday morning when we had snow ! So happy and relieved! The workers were professional, fixed the problem and...... We got our water back! I would definitely recommend this company. Don't look any further!

DO NOT USE CULLIGAN in SPARTA! They only have 1 day a week…read morethey can come to your house. So if you need a service, it's that day or NO day!! They will NOT help you and come a different day. For a 10 minute job, you have to take a full day off!! They refuse to come a different day, even though they are 6-10 miles from my house. Then they asked me, what days are best for you. I gave them the days my wife works from home. Or, any day after 3 pm. The salesman said this will work. What did they do next? Made the appointment for the day untold them NO one would or could be there. For a time NO one could!! I needed the service, so my daughter had to miss a day of school to stay home for them. It took the technician 10 minutes to service the RO system. That's it. ABSOLUTELY TERRIBLE CUSTOMER SERVICE!

When a water filtration system was needed, Culligan in Sparta beat the competition…read more Of three water filtration companies we researched, Culligan was the top choice. Why? The Culligan Rep. (Mr. Andy B.) was personable and professional in helping us assess the best filtration system available to us. He painstakingly detailed all the filtration options for us, and was patient and kind with our detailed questions. Andy, (and Culligan), were gracious through the product installation, and their staff has been available if we needed assistance with the product. As for the product itself, labs seem to indicate much of what we wanted filtered has been removed. (We can't say much more on water quality, jury's still out on that). However, Andy B. (and Culligan) helped provide us turnkey financing, and Mr. B. personally tested our water several times, at our request, before and after the system installation, to our satisfaction. Recent labs seem to indicate the filter's holding up after a year, which is a good thing. No other company offered such a product, while still providing filtration commensurate with the required standards. Mr. Andy B (and Culligan's) product technicians were prompt, respectful and thorough in their analysis of our water filtration concerns. You may pay more (in some cases). If you pay much less, you will likely not receive the accountable, respectful, professional service we received via Culligan and Mr. B. at their Sparta offices. We thank them.

We met with Nick to get a water softener installed after being told that we have hard water and…read moreneed to correct it. He talked us through our choices and all the costs. And honestly I have been putting this off due to the cost I have been told it would be. We were pleasantly surprised with his 3 choices and their costs and the differences in those 3 choices. We chose the top tier because the difference monetarily made no sense not to choose. They were available within 2 days and came and installed it within a few hours and were very quick and clean. No mess no worries. I'm now so excited to wash my hair the first time the conditioner cycles thru to see the difference. And I can't wait to descale all my faucets and pipes tryout the house.

The most unprofessional company I have ever dealt with. Will cancel appointments last minute with…read moreyou. Will demand payment of services before the job is complete due to an oversight on their part. Ignore their positive google reviews. They push customers for good reviews with a couple of bags of free salt. Do not waste your time nor money as I have. For more details, see my review on google.

Our shower was clogged on Saturday, and we called The Polite Plumber, as we had used him before…read more They came out on Monday at the time requested, and fixed our problem withing 45 minutes. The price was reasonable and whoever I dealt with at their company was quite nice. We will continue to use the Polite Plumber for all our needs!

Had a leaking drain in a brand new sink. $441.70 for 45 minutes labor and a $30.00 drain. Office…read moresays they charge by task...not by the hour????????? Very vague on billing... Have used them in past with no issues. Strange experience for this job.

Brandon came to install Frost Free outside Frost Free Hose Bibbs…read more Brandon is very knowledgeable and pleasant to work with. BDP is my go to plumbing. Lynn Omland

Recently I hired Bianco Diamond Plumbing and Heating to install a new Boiler and Water Heating…read moresystem in my house based on a previous job that they did at my neighbor's place a few years back. And I'm happy to report that Dominick and his awesome crew did an exceptional job all throughout every phase of the installation process which definitely had it's fair share of twists and turns. If you've ever seen any past episodes of PBS's "This Old House" then you can imagine what was in store for these guys. But with all things considered they definitely persevered and worked hard in order to complete the project all within budget and on time.    Long story short I would definitely recommend this outstanding local business to anyone in the market for any Plumbing and HVAC work no matter how big or small the job happens to be. Thanks Again BDP!!

Webster Plumbing is super reliable…read more I needed a leaky tub repaired and they were able to do it in a matter of hours from when my initial call. The plumber who showed up was super helpful and professional. Services are definitely pricey, but if you need something fixed quickly and don't have time or skills to do it yourself then Webster is a great option.

We have relied on Webster plumbing for most of our major services, for many years. Through out,…read moretheir reliability and good work has been exceptional. When the owner takes the time to call the customer before their day begins to enquire as to what the issue is and follows up.....that is service! Webster Plumbing , Quality, Good Service,Care, and backs up their products.

Extremely Disappointed Long-Time Customer…read more I've been a loyal customer of Passaic Bergen Water Softening Company since 2021 (over five years), always paid on time, and never had any major complaints--until now. Recently we noticed stained clothes coming out of the washing machine. We even replaced the washer, but the problem continued. Everything pointed to our hard water and the existing softening system. I called customer service yesterday, clearly explained the situation, and they set up a technician visit for this morning at a time that worked for us. No mention whatsoever of any service or trip charge. The technician arrived promptly, did the work, and then hit us with a $180 invoice as he was walking out the door. When I politely objected and said we were never told there would be a charge, he said he'd speak to the owner "Joe Murino". That's when things went downhill fast. The owner got on the phone and was immediately rude, insulting, and condescending. He started with "You expect a visit to be free?" then "How much do you want to pay?" and "Who's going to pay my guy if not you?" He never once acknowledged that their team failed to inform us of the cost upfront. Instead, he said if we don't want to pay, he would have the technician undo everything that had just been done. I was shocked and honestly embarrassed for how a long-time customer was being spoken to. I didn't want the technician to suffer because of his boss's behavior, so we paid the full $180 just to end the ugly conversation. This experience was horrible for so many reasons: Complete lack of transparency about pricing Unprofessional and condescending attitude from the owner toward a loyal customer Threatening to undo work instead of simply owning the communication mistake Making a routine service call feel like a scam I will never use this company again and I strongly recommend everyone else look elsewhere. There are plenty of water softening companies that can treat their customers with basic respect and common courtesy. Stay away.

Our experience with Passaic Bergen Water Softening was a nightmare! We chose them because they said…read morethat they would be able to install a unit into our finished basement and they would hide the pipes. They seemed reputable and reasonably priced. They were also able to install a Reverse osmosis to improve our drinking water. They installed the unit in April 2024 and when they did this the discharge water for the reverse osmosis ran constantly. We not knowing something was wrong let this go on while our water bill tripled. Fast forward to the week of Christmas and the area got its first cold snap. I was awoken to an explosion and running water at 3am. The newly installed water softener had blown its line for expelling water and completely filled my trophy room with salt water. The carpet was soaked with a splashing amount of water. We were left with no option but to call Servepro and have the room gutted to avoid mold and water damage. We also had to file a claim with our home owners insurance. Eventually we were able to get in touch with Passaic Bergen who eventually sent a representative. What did that representative do? They simply reattached the tubing and fixed the broken parts and then turned off their newly installed machine and said welp it's going to have to be installed differently and it will cost to have it moved. They then said they would reach out which they never did. A week then went by and as my daughters were getting ready for school (on the other side of the basement) one of them yelled and said help there's water in the basement. The pump where Bergen Passaic had placed the discharge for the reverse osmosis had popped the breaker and since it was constantly running. This then led to the reverse osmosis overflowing the sink within a matter of minutes. After speaking with the electrician and a plumber the reverse osmosis had been installed improperly and although Passaic Bergen said they checked our water pressure it was too high and had blown out the tank causing the water to run constantly when it should have just dripped intermittently. This second flood cost another $800 out of pocket and another $800 for a plumber to install a check so the water pressure was at a manageable level. We then called again and finally Bergen Passaic responded back out. When they responded out they sent their "best tech" because he had a construction background. This gentleman proceeded to complain the entire time saying that the Staff at the company promise the impossible and that the job cannot be done and that he just wanted to leave to go to his child's football meetings. Passaic Bergen charged us another $400 on top of all this for "parts" and we are now stuck with exposed blue pipes through our beautifully finished basement. So Passaic Bergen equipment cause 2 floods in our basement and tripled our water bill for 9 months and they still had the audacity to charge us more on top of it all. To say I'm upset is an understatement. During the middle of this their general manager told his wife he was sorry and he would come out to rectify the situation. Did this happen? No! Did they accomplish what they promised? No! Did they stand behind their work? Nope! Would I ever recommend them to anyone? Absolutely 100% NO! STAY AWAY FROM PASSAIC BERGEN WATER SOFTENERS AT ALL COSTS!!!

Amazing people running a great company! Scottie and his crew are absolutely amazing people. I have…read morebeen without water for sometime and when I called scottie not only did he check everything. I had water on asap! They are so caring and supportive. They will go over and beyond for their customers I absolutely love them all! They will be my on call company forever. Thank you werner and sons for bringing life back into my home. We are so happy. I do percent recommend! You will not be disappointed...

They may be good at wells, but their on the septic system at my place was atrocious and they aren't…read moredoing anything to fix it. I am posting pictures of first completed two a week later after a rainstorm to what I just found after I open the sidewalk to remove it because they aren't responding. They didn't even bring tools when they brought the risers three weeks after the job is supposed to be completed. They borrowed shovels and rakes from my neighbor. They never compacted the to a stone from the area where the old pump tank they removed was which led to the class to begin with. Very poor service all around. Edit: I have the emails from the person who you were performing the work for. In them he states that you said all you could do was remove the sidewalk and replace it with grade B stone. I don't have issue with the job taking longer than it was supposed to take. I get the entire Covid ordeal. My issue is with the professionalism of the work that was done. The pictures speak for themselves on that. Also that my neighbor had to lend your guys tools to complete the job speaks on the professionalism as well.