High Water Standard saved the day with pure RO water and thoughtful installation…read more A NYC Water Main replacement, and the stirring and shaking of 100 year old pipes, caused turbidity and unacceptable lead levels in my son's Chelsea NYC home. Stuck with using bottled water, they looked at their options. They learned that PURE H20 for cooking and drinking.- no metals, no sulfate, no nanoplastics, no microorganisms with minimal waste water was best achieved with a modern NSF/ANSI certified point of use Reverse Osmosis system. Personal references, AI and some luck led to Brooklyn's High Water Standard. Not only an expert in RO technology, High Water Standard is also NYC savvy and thoughtful about design choices and logistics. They were a great find. The water is delicious and the peace of mind, a relief. My son is so pleased he has decided to have them install a second POU RO unit in his home..

5 Stars I've been a customer of High Water Standart since…read more2019, and I'm now on my second purchase of their osmosis filtration system. They've consistently provided reliable, professional service and high-quality, certified equipment. Each installation was smooth, and their products come with excellent warranties. I also appreciate their loyalty discounts, which show they value long-term customers. A truly dependable company--highly recommended!

Only company delivering alkaline water to ny. Delivery is easy to set up and as promised!!!…read moreCustomer service is top tier....

If I could give them a 0 star review, I would…read more I talked to Andrew and he's a liar. Not only did they not provide a credit for the units they picked up, he contradicted what his salesperson told me when he signed me up. Let this serve as a warning to anyone who's looking to sign up with this company; they're swindlers and have no integrity.

Ardi at NMP was great, he was very responsive and was clearly passionate about what he does. We had…read morea whole house softener/filtration system and RO installed, and the water quality in the house has improved dramatically. When the softener regenerated in the middle of the night and woke us up (our bedroom is right over the part of the basement the system is located in), Ardi was responsive to our texts and assured us that the noise was normal. He came within a few days and helped us reset the time of regeneration to a better time. He even came back a second time to secure a pipe so the sound wouldn't travel as much. They also matched a competitor's offer and warranty. Overall very happy with the system so far!

I had Terrible experience with RO installation. They cut costs by sending untrained guys for…read moreinstallation (not licensed plumbers) who don't even know the code. The guy who installed RO at my house was not a licensed plumber. He connected the waste water drain after the P-Trap of kitchen sink drain(pic attached), which is illegal, dangerous and against the code. It can cause sever gases to come in contact with RO filters which is very risky. Luckily I noticed and called them. They apologized, and told they will come over to fix, and they will send a licensed plumber who knows what he's doing. A guy showed up after 3 days, and this time again they sent a service guy (again, no licensed plumber) who left P-Trap under my kitchen sink leaking, and I had to call them a third time. Horrible experience end to end. But, buyers, beware, this is not a trustworthy company. Save your money, call your licensed plumber to install RO.

I am a very demanding customer. I hold myself to high standards in business therefore I hold…read moreeveryone else to the same standards. I was very skeptic when shopping for a water solution for my new home. I read very good reviews and Advanced Water Softening came recommended by another home technician. I purchased the recommended system and had it installed a week later. I have learned to never judge someone or a company by situations or issues, rather by the way they are handled. The tech who installed the system in my home was very courteous and polite. He did a clean job however there was an issue with the hook up under my sink that caused a minor flood. In all reality it came down to the pluming situated under my sink that caused the issue. The install took place on Friday. Friday night I noticed the leaking, Saturday morning I called at 8:50 am (10 mins prior to opening time of 9 am) and spoke with someone who immediately took control of the situation. A tech was at my home before noon and the issue was resolved. The tech even went out of his way to ensure my connected appliances were connected and properly working. I have to say that Advanced Water Softening not only installed a quality product with great service followed up by fantastic response to an issue but they were extremely attentive and treated me like I was their most valuable client. I was very impressed.

Look elsewhere for better and cheaper service. Completely unprofessional service staff. Had a rude…read moresalt delivery person refuse to wear a mask or put on booties when entering my home.

Jason and Anthony did an emergency boiler replacement for us. They were both incredibly meticulous…read moreand hard working. The job required many hours of work and they stayed until 2am to get it done . they offered to return the next day but we requested they keep going at 10pm. Their also just nice and professional guys.

What a scam! Wanted to charge $450 to replace the float and plunger in my toilet. I was assuming it…read morewould be the labor charge per hour ($100-150?) plus the part that they always increase, but 450!!! Go elsewhere.

Having just finished a whole house water filtration project with Prestige Water, I couldn't wait to…read moreshare our positive experience. Even before hiring Prestige, we were very impressed by their polite and professional attitude, quick response time, and quality of customer service. Unlike any other contractor we've worked with, Prestige utilizes online/text message software to send invoices, confirmations, and even arrival time alerts. This was very helpful as we've been juggling between our work and family schedules. As this installation was done during COVID 19, we were more than thrilled to see Leo and his team really take their safety precautions seriously. Not only did their masks remain on throughout the project, but they even wore two layers of masks to make us feel more comfortable. In addition to the whole house filtration, we also had two reverse osmosis systems installed to filter our drinking water. Since we live in an area with severely hard water, we're really looking forward to enjoying these improvements! Besides the quality work, Leo took the time to explain each of the systems, their emergency shut off locations, and the frequency in which we needed to replenish or swap out the pieces. I would highly recommend Leo and Prestige Water to any and all in need of water filtration or plumbing services.

Terrible customer service! They have yet to return our phone calls/messages. We finally got…read morethrough once but he actually hung up on us.