I don't know why some say their service is poor. We have been with them for years. I called Friday…read morebecause my driveway was almost cleared of snow. The delivery arrived Sunday but it was not safe, yet. The driver was extremely nice and apologized for not being able to get up our hill. I said wait until mid week. I call the local number in New Philadelphia. Could that be the difference? Every driver we have had was very friendly. Every office worker we have met was helpful and courteous. And, they are the best price without hidden fees.

From the owner: 1st Choice has competitively priced products, available 24/7 via our strategic supply locations…read more With an emphasis on safety and security, 1st Choice has the trained staff and dedicated truck fleet to meet your needs for:FUEL _ OIL_PROPANE_SOLVENTS_EQUIPMENT

While camping nearby at Winklepleck, we needed to refill our propane tank. Not only did Eli refill…read moreit promptly and for a very reasonable price, he was quite friendly and very knowledgeable. We're looking forward to stopping by for a refill any time we are in the Sugarcreek area.

Just switched from Thrifty Propane because all I got was leave a message. We only have propane to…read morecook and dry clothes, we heat with wood so the furnace hardly gets used. We only fill our 100 gallon tank once a year. We were with Thrifty until this year and switched because of the poor customer support. Ferrellgas has a real person to answer the phone. Kim took all the info to open our account and we are scheduled to get our first fill next week, she also provided a discount for our first fill.

We were in town for a wedding and due to weather we had to make quick changes for an indoor…read morewedding. We decided to build an arch and needed supplies. Robert was INCREDIBLY helpful! Not only did we get there 5 minutes before close, but he patiently answered all of our questions and helped us make sure we picked the right materials, and even cut the wood to our specifications. The arch turned out lovely and we are so thankful he was there to assist us!

Girlfriend ordered the wrong insulation and they want to charge a $300 restocking fee. Can't do…read morenothing to help the customer on that because someone ordered the wrong stuff. They can't help a family out but I got to waste $300 on s*** I'm not going to get

In April of 2015 I asked to discontinue my service and requested that the propane tank be picked…read moreup. At this point the tank was empty. The tank was then filled, as we were on the "Automatic Fill Program" we paid for the fuel that was delivered. We were told that they were very busy and that they would pick up the tank over the summer when the business was slower. Meanwhile they continued to bill us for tank rental every month at $30.00 per moth. I stopped in at the Dennison, Ohio office in September 2015 and said the tank wasn't picked up as described and that we been getting billed for "Tank Rental". They said that the tank would be picked up and the billing would be credited. I stopped in at the Dennison, Ohio office in November 2015 and said the tank wasn't picked up yet and we are still getting billed for "Tank Rental" monthly now with late charges added. I was told not to worry about the billing and the tank would be picked up with in 30 days. January 25, 2016. We received a notice from their collection agency. That our service was being terminated and we owed for all the tank rental charges. The tank has still not been picked up. Stopped in the Dennison, Ohio office again today 1/26/16. Was told they would pick it up today. Today we have 45° temperature and had rain overnight with melting snow. I said driving a truck across my yard today will cause damage to the yard because it is soft. I was basically told that was my problem. I doubt we will be reimbursed for the 80 gallons of fuel that is in the tank (as we were initially told in April). We will see if we ever get a check. I don't expect we will plus we will have to fix the yard in the spring. They had the last 10 months to pick up this tank and now it has to be today.

Many items are carried here, but in small variety. The prices are a little pricey. I needed a large…read morebag of dog food, they only carry common sizes.

Can always find what you need here. Great farm equipment and supply shop.read more