I called to ask some questions and they were really helpful the guy on the phone was straight up…read morewith all the prices and everything and the reservation went smooth. We got there and the guys at the desk were funny and really helpful and got us the u-haul fairly quickly and answered all extra questions we had.

I visited this location 3 times to purchase boxes for a move. They were wonderful - friendly and…read morehelpful. I would have given them five stars. BUT.... It was moving day and we were literally on our way out of town. The rental truck with my husband and all of our possessions was already heading down Rt. 30 ahead of us. I had a backseat full of extra boxes to return - I couldn't see out my rear window due to the boxes - they needed to be returned right then. I admit - I didn't have my receipt for the return as it inadvertently was packed at the last minute - totally my bad. When I returned the boxes in the store and spoke with Merle (the owner, per his name tag) he wouldn't/couldn't give me a refund. Like I said, the boxes had to be returned right then. He told me that Will, the (other?) owner was in a meeting and to call him the next day. He wrote down what I returned and my contact information and left it for Will. The intent was for me to send the receipts once I found them in unpacking. The next day I called the store. Will wasn't available so I left a message. The next day I called and was auto-rolled to the corporate number. They told me that I needed to work locally. Three more calls to the store were also rolled to corporate. Finally I called the cell number on Will's business card. No answer so I left a message. I called a few days later. No answer, left a message. A couple of days later I called the store and was once again rolled to corporate. I can accept that I won't get my money back because I didn't have a receipt in hand - I should have just kept the boxes and returned them at my destination but it was a safety issue at the time. What I won't accept, though, is the lack of response from this business and in particular, the owner who I was specifically told to contact. It's disheartening that such a positive interaction with this business has led to such disappointment.

After five trips and problem solving along the way a miracle of sorts took place enabling me to…read morehook up a pocket hose to my faucet. i will forever be grateful

For any hardware or home projects, I shop at Bortz's first. So far, I've bought a portable…read moreshopping cart, several types of nails and screws, dowels rods, a long-handled ice scraper that also works as a lawn edger, and many types of keys! DON'T go anywhere else for keys! Bortz makes the best! I've gotten keys made elsewhere that don't work! Very upsetting! Stop at Bortz first: no need to go anywhere else! God bless the helpful staff! They're always the same employees, exemplifying the quality of the establishment.

TERRIBLE! The owner does not know anything at all! He sold me the wrong thing and then would not…read morereturn it when I took it back. Do not waste your time or money! I would go any where else before here! We will be going to Greco from now on where they are actually knowledgeable about welding and sell quality products, unlike Ross welding!

On Christmas Eve all the tractor supplies propane wasn't working due to the weather being so cold,…read moreand I called Ross's Welding, not only was there propane working thankfully but they actually stayed late and waited on me even though it was Christmas Eve! I truly appreciated them that day, we wouldn't have survived without heat a if it wasn't for their kindness I'm not sure what we would have done.