They are always there for you when you need the most . Kudos…read morefor Morse Fuel They were super quick to help me to get my furnace restarted .

Great company, I've been using Morse Fuels for years. The best customer service and prices.read more

I had a fuel delivery for over &1600 , As a senior I live off my social security check. I spoke to…read morethe customer service nice lady & explained how I am limited to my social security monthly check & that I would pay off the entire bill in three monthly payments, which I did. She agreed which is documented. After sending the last payment I received a $25 late fee bill. When I called, she blamed it on a computer glitch . I received another late fee from Scott for the $25, after trying to explain to him via a number of emails he refused to accept my explanations, all documented. Now First Fuel agrees to forego the $25 finance charge, but will demand that future delivers will be COD. I find your bill policies especially towards senior citizens to be vert predatory. I have never receive a delivery without my account being paid up to date. Winter is coming on & senior citizens get cold too. *

Wonderful, professional, and very courteous service. They were on time, worked hard and got the job…read moredone right. My mother can not stop talking about how great they are and she is not easy to please. She even went on to talk about how great their receptionist was every time she called. Bravo H.L Fuel!

HIGHLY RECOMMEND! just purchased a home in saugerties which…read moreis fueled by propane. somehow they have a tracker on their tanks which alerts them for when we need a refill. they automagically come, no hassle no scheduling, refill, and then send a bill. joyelle is a JOY to work with and set up new accounts with. i'd actually like to work for them considering they have five beautiful puppies in their office. ideal work environment, speaks highly of the company these guys are awesome!

Contract from July 2025 to June 30 2026 pre paid large quantity of propane in North adams,owner…read moreRichard coons of 1st propane, here's the dishonesty of MR COONS,I had residue of fuel left in pre pay on March 30 I ask to just deliver balance of propane I paid for to be delivered owner says I'd rather send to check I said ok thats fine and I ask to take me.off automatic delivery on the 2 accounts, I received screen shots of that auto off. On or about June 4th owner had propane delivered without my permission and has nerve to send me bill,obviously im not paying it. Mr COONS AND HIS COMPANY FAILED. BUYER BEWARE

Professional, no negative issues what so ever, highly recommended. They have it timed perfectly to…read morecome without you needing to call them when you need a refill.

Extremely unprofessional. Driver whined that he had to use the fill outside and told me i had to go…read moreelsewhere.

Long Energy came with the house when I moved to the VOK. Generally happy with service, but…read moreyesterday I woke to no heat, no hot water, no display in the on demand propane fueled hot water heater and it needed parts. Part came in from the manufacturers this afternoon and at 7:20pm I have heat and hot water before the temperature plummets again. Long Energy customer service is excellent, the products good, and their prices fair. A big thank you to Sean and all of the folks who make this company great!

Very rude customer service rep named Matt. I am purchasing a home privately and called to get a…read morequote for propane, and because the house I am purchasing does not show in Google that its for sale he refused to give me pricing. Not very good business practice. I will not be calling back as he suggested, "when I move in."

Dragged mud through my mom's house. Terrible service. I would never recommend them. Terrible…read moreattitude as well

From the owner: First Fuel & Propane is a family owned and operated business. We serve propane customers in Albany,…read moreColumbia, Dutchess, Greene, Rensselaer, Saratoga, Schenectady, Warren, Berkshire and Washington Counties, NY; and heating oil customers in Columbia and Rensselaer Counties. We have 28 years of experience and offer automatic delivery, 24-hour emergency service, budget payment plans, and pre-payment plans. We have a full HVAC Department to take care of any of your heating and cooling needs.