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    Subway

    1.0 (1 review)
    Closed 7:00 am - 11:00 pm

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    1 year ago

    customer service absolutely sucks! Everyone is extremely rude and got irritated simply for not knowing what to order!

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    Roosevelt - Seating

    Roosevelt

    4.3(21 reviews)
    0.1 mi
    $$

    This might be an odd review, but I'm basing the good review on customer service alone. I have been…read moreordering a gift card each year for a family member who lives nearby. The owner seems to be the person who helps make it happen. He came through once again today and I wanted to acknowledge the service.

    I'll start with the good. The service was great. Despite looking like a dive, inside, was a small…read morefamily restaurant with a decent atmosphere. The wait staff was attentive, and the food arrived quickly. The prices were quite good as well. The downside to the meal is the taste of the water. This flavors everything from the fresh water itself, to the drinks, to the wonderful looking freshly made pasta. I don't know if it's the city water, or something in the pipes, but my wife, children, friends, and I all found the taste of the pasta not to our liking. Upon tasting my son's water, since he complained about the taste, we found the pasta to have this same taste. We never want to have just one try of a restaurant, as sometimes things change over time. We revisited three additional times, hoping the tastes had changed over the last year. (Actually, we forgot about the taste of the water before the second visit, but we were reminded quickly.) The taste of the water hasn't improved, and unfortunately, it continued to flavor the pasta. We did discover after a ball game that the water seems to be a local issue as the fast food places nearby have the same taste. If they were to move to a location with better tasting water, or filter it in some way, this would be a great place to eat.

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    Roosevelt - The Roosevelt, Bellaire, OH - April 30, 2016

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    The Roosevelt, Bellaire, OH - April 30, 2016

    Subway - sandwiches - Updated July 2026

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