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    Subway

    1.0 (1 review)
    Open 7:00 am - 11:00 pm

    Order Subway Takeout or Delivery

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    1 year ago

    customer service absolutely sucks! Everyone is extremely rude and got irritated simply for not knowing what to order!

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    Roosevelt - Seating

    Roosevelt

    4.3(21 reviews)
    0.1 mi
    $$

    This might be an odd review, but I'm basing the good review on customer service alone. I have been…read moreordering a gift card each year for a family member who lives nearby. The owner seems to be the person who helps make it happen. He came through once again today and I wanted to acknowledge the service.

    I'll start with the good. The service was great. Despite looking like a dive, inside, was a small…read morefamily restaurant with a decent atmosphere. The wait staff was attentive, and the food arrived quickly. The prices were quite good as well. The downside to the meal is the taste of the water. This flavors everything from the fresh water itself, to the drinks, to the wonderful looking freshly made pasta. I don't know if it's the city water, or something in the pipes, but my wife, children, friends, and I all found the taste of the pasta not to our liking. Upon tasting my son's water, since he complained about the taste, we found the pasta to have this same taste. We never want to have just one try of a restaurant, as sometimes things change over time. We revisited three additional times, hoping the tastes had changed over the last year. (Actually, we forgot about the taste of the water before the second visit, but we were reminded quickly.) The taste of the water hasn't improved, and unfortunately, it continued to flavor the pasta. We did discover after a ball game that the water seems to be a local issue as the fast food places nearby have the same taste. If they were to move to a location with better tasting water, or filter it in some way, this would be a great place to eat.

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    Roosevelt - Sign

    Sign

    Roosevelt
    Roosevelt - The Roosevelt, Bellaire, OH - April 30, 2016

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    The Roosevelt, Bellaire, OH - April 30, 2016

    Later Alligator - Nutella crepe

    Later Alligator

    4.3(392 reviews)
    3.5 mi
    $$

    A charming little restaurant in downtown with excellent food and a fun atmosphere. Also make sure…read moreyou try a desert crepe.

    We were driving through town and went out of our way to stop here because my husband had heard such…read moregreat things about this restaurant. One of the biggest reasons we chose it was because they advertised a dog-friendly patio. Before being seated, my husband specifically went inside to speak with the hostess because rain was expected soon. The hostess acknowledged the forecast, and my husband said we were completely fine sitting under the patio umbrellas as long as the restaurant was okay serving us outside. She assured us that it was not a problem. We were seated on the patio and intentionally looked through the menu quickly because we wanted to minimize the server having to come outside in the rain. When the server came out, she immediately commented about the weather and was clearly upset about having to serve the patio. We were sympathetic and tried to be as easygoing as possible. What happened next was honestly bizarre. She pulled out her notepad and just stared down at it without saying a word. We ordered drinks and then sat there in silence waiting for any kind of acknowledgment or follow-up like, "What would you like to eat?" After about 15 awkward seconds, she finally looked up visibly irritated. I ordered, she wrote it down without saying anything else, and then stormed back inside. At that point, we decided we no longer felt welcome. We brought the waters back inside and told her she could cancel the order. Her response was simply, "Are you sure?" The entire interaction consisted of maybe six words total from our server. We later called to let the manager know what happened. While they did apologize, the only solution offered was for us to place a to-go order instead. That completely missed the point. We weren't looking for free food or special treatment -- we just expected basic hospitality after being explicitly told they were happy to serve the patio despite the weather. This entire situation could have been avoided if the restaurant had simply told us upfront that patio service during the rain was an issue.

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    Later Alligator - Alligator guy

    Alligator guy

    Later Alligator - Spinach salad

    Spinach salad

    Later Alligator - Club Car

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    Club Car

    Subway - sandwiches - Updated May 2026

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