Potbelly is a great place to go if you want an awesome, fresh, "honest" sandwich. I've been coming…read morehere for 20 years, having lived in Chicago since 2005 before moving to Cleveland. This is a Chicago company that I'm glad has landed in Cleveland. I was never a fan of Subway or any of those other places. Potbelly is different. How? Allow me to explain. First, I'll tell you what I usually get, then build from there. I love their turkey, Swiss, and avocado--my absolute fave. Their Italian "Wreck" is Ah-Mazing. The new prime rib is also excellent. For these sandwiches to work, you really need to start with fresh ingredients, or they'll be awful. After they come out of the oven, they add the avocado. I usually add the lettuce, onion, tomato, and a heaping helping of mayo and giardiniera or hot peppers. They're SO good. Their sandwiches are stuffed with ingredients, regardless of which size you get. The Skinny is filling; that's their smallest size. But wait, there's more! Their bagged chips are sui generis to Potbelly. I haven't even seen them sold in Chicago. But they pair perfectly with their sandwiches. Now, I recommend washing this all down with a bit of sweetness. Their Dream Bars are AH-MAZING. Grab one, even if you save it for later. I love them. I'm a big fan of their lemonade because I'm just sick of carbonated sodas. Folks, Clevelanders....it's worth your while to give this place an honest shot! Potbelly... bring back the PB&J! Nothing like a good, toasted, PB&J!

They had a new associate transfer from another location.This associate did not understand you could…read moreplace a Mobile order and said she could not help me. The manager stepped up and clarified the communication that this was a new process they just instilled. She credited me a drink, cookies, and a chip, also, my sandwich was amazing. I will definitely come back.

I ordered my breakfast on my McDonalds app this morning and some reason it went to the McD's in…read moreMiddleburgh Bagley and not my McD's Bagley Berea. I had no idea it happend and when I pulled up to the window the server didn't know what to do and got the manager on his own. At first the manager couldn't do anything but then she went above and beyond and took my phone, tried to cancel my order at other store and then ordered my breakfast at her store on her. I wish I got her name but THANK YOU to that Manager for being amazing this morning and helping me!!!! I needed that kindness!!!

I was charged three separate times for one order, including a charge I didn't approve, and I never…read moregot my money back after trying to get it fixed. Terrible experience and terrible customer service. I won't be coming back to this location.

Saved me from late late night munchies so many times! This arbys is quite fresh. The staff are…read morefriendly. What's not to love about cold cuts??

This place has gone downhill relatively quickly cause I'm here every now and again. I just don't…read morereview every restaurant every time I'm in it. I pulled in the parking lot which is full of cars, which would normally be a good thing right? Not really. the drive-through lane has 5+ cars in it I parked and came inside and there are people standing in line everywhere and most of them have scowls on their faces. I don't recognize one person behind the counter from the last time I was here. Apparently, everyone inside already ordered and had been waiting and waiting. I wanted three chicken tenders and mac & cheese. To go order came out for the woman that was waiting said They put in serious wrong order and she ordered quite a bit. One of the dining customers never got her drink. And there I was still standing in order line waiting for a cup to get my diet Dr Pepper. I got my order. It would seem to be pretty quickly, but was disappointed in the mac & cheese, which used to be creamy delicious and hot, not so much today and I'm leaning towards the three chicken tenders were from yesterday even at 12:30 because they weren't fresh. And for all this loveliness, I paid them $15. They need to reinstate some quality control here --normally if chicken tenders are fresh AND HOT and you wanna pull off some of the breading it comes right off --these were embinto the chicken so no luck there either. The communication behind the counter among employees was a little bit hostile because no food wasn't coming out!! I walked into the dining room on the stickiest tiled floor I have ever had the displeasure of walking on. I wandered about looking for a clean table and found only one of the tables not dirty. They were crumbs and fries and stuff everywhere. With the number of employees behind the counter, not prepping any food inside or drive-through you would think that at 12:32. The restaurant would be sparkling clean waiting for luncheon diners... Not so much. This has become a dirty little restaurant as I like to call them. Extremely disappointed in this visit today. They closed the Arby's on Engle Road, which is right around my house which was brand new 10 years ago and it was a stupendous restaurant great food, hot food, timely service nothing like this one which hasn't been here that long either. I need to find a decent Arby's --I believe the hunt will be difficult. The only one "bell worthy"that I even drive past is the one on Pearl Road in Strongsville. And I don't recall seeing a bell in this berea store. Very disappointing sorry Arby's.

French fries and onion rings were cold. Chicken was hard…read more The service was good but how hard is it to pack up cold food.

For six years, I passed this restaurant often and I only went through the drive-through a couple of…read moretimes which appeared to have an 11 year old working register. There's never any cars in the parking lot but today there are 7. I saw the new ads for the new brisket, whopper and I thought I'd try it cause Burger King is still the only one that broils their burgers. And since there were seven other cars worth of people, maybe I'd get today's food instead of yesterday's and I'd get a real good rendition of this new sandwich. What a disappointment. The burger on this Whopper Junior is about 3 inches or less in diameter. There's enough mayo on here to make a carton of macaroni salad. no real taste. no real flavor. Nothing extra and certainly nothing to be able to call it brisket -----it's a burger. The onion rings were just OK and dining was just not a pleasure with crabby people working there wandering around aimlessly making non-professional comments. Burger King, just another restaurant going downhill fast. There's gonna be nothing left and nowhere for us to go cause they're all failing.

Middleburg heights is by far the best Raising Canes restaurant in Ohio! I've been to everyone of of…read moreCanes restaurants in Ohio. The #1 place is in Middleburg heights! We love this place! We drive an hour once a week to eat here! Customer service is fantastic! The chicken is always so fresh and extra crispy the way we prefer ! We absolutely love this Canes Thank-you so much the the best experience each trip! We can't wait to return

Always a great go-to for later night eating. Good food, friendly staff and clean place!read more

This was my first visit at this Potbelly. I ordered online. My order was done at the time that was…read moresuggested. The staff was very nice and helpful. The restaurant itself was very clean. I ordered their BLTA and chicken pot pie soup. The food was good. I really liked the soup. It was delicious. I will definitely order from here again.

Food is amazing, great service, and clean restaurant. My first time trying, would definitely come…read moreback. The workers were younger but very attentive and pleasant.

We wandered into Boss ChickNBeer for a late lunch on a Saturday afternoon and the place was packed…read more It took only a minute to figure out why. The staff were so engaging and friendly. They made everyone feel at home and truly looked like they enjoyed their jobs. We ordered at the counter and they called our name when the food was ready. The food was delicious. We both took advantage of the free peach iced tea. It was the perfect compliment to the chicken. There were plenty of seats. The bar was full. I think because people liked talking to the staff. As we were leaving the woman behind the bar said goodbye and addressed us by name. It was our first time in there. We will be going back.

The service here is top tier! Always so friendly! Which makes you want to go back time and time…read moreagain. Food is always great. Love that they switch up the menu.

Delivered via Uber Ears…read more Everything we ordered was as expected. Burgers were delicious. Cheese was left off of one burger. Onion rings are good.

I Love Culvers my favorite restaurant to eat always fresh Love the ice cream service is great....read more